Serene
Google
Living in this hostel was quite a low point in my journey. I must give credit to the great location and staffs who were present and tried their best to remediate the situation but three facts remain to be true and problematic during my stay.
1. Cockroaches in the kitchen at all times
Living in a hostel, I do not have the highest expectations for hygiene. Having cockroaches from time to time is just what happens. But whenever I look at this kitchen, there will be cockroaches. I did not feel comfortable eating in the kitchen.
2. Bed bug bites starting from my 2nd night
After I told them about the issue, the staff did not offer any compensation. It was not that they did not have another bed, but it was that it was a single room and they said I had to pay extra to sleep in there. I don’t think it was fair when the hostel’s bed bugs were the reason why I needed to change my bed. (I came directly from my own home, not another hostel or another country, so I am quite sure I did not bring the bed bugs) On the third night, they finally put me in another room, but it was mixed gender, and again they offered no compensation, despite this was not I booked. Their attitude was ‘You can either live in this room with bed bug or you can move to this room. Your choice.’
3. Some guest pulled out a knife during an argument in the common area
This was honestly an unfortunate event and I cannot blame the hostel but they continued to let the person who pulled out the knife to sleep in the mixed gender room. But after witnessing that person threatening others with an actual knife, I would be lying if I say I was not concerned at all.
Again, the hostel staff were sympathetic, but in terms of practical help, I was pretty much on my own.