M Andrade
Google
Now – in full transparency, I have to say that I walked in, and my time at this restaurant was very short (take-out). My friend referred it to me.
Upon walking in, I was greeted by Marcel, whose customer service was A+, as he juggled his responsibilities, but was attentive to my inquiries. Then I met the head chef, John, who took it upon himself to help me understand the menu and what I may want. He seemingly was taking a brief break, but it worked out to be another wonderful customer service experience for me. After I settled on the flatbread pizza with tuna and dates w/ a little tinch of cheese, I heard him say ‘I’m going to take care of this myself for you😌.’
I am finicky about sanitation practices while handling customers’ food, which means that I appreciate when people behind closed doors wear gloves and are careful and I’m meticulous how they handle the food with the gloves (ie. not using the same gloves to check their cell phones and touch door knobs (YUCK!!!!!!! 🥺🥺🥺🥺🥺)). I don’t know what happened behind closed doors, but I know when I asked him do they wear gloves in the back, he did not get offended, and he went forward and came out with an awesome looking flatbread pizza that tasted absolutely phenomenal. It tasted just as good as the customer service experience. I will return and update this review if needed, but if there is no need to, I’ll leave it as is … Special thank you to Marcel and John for their phenomenal service, and John, as I said when I called the restaurant back to thank you, this meal was off the hook!