1000M Apartments

The community here is warm and welcoming, neighbors are genuinely friendly, and the staff goes above and beyond to bring everyone together through events and daily interactions. The staff above a beyond to help with any issues, creating a sense of community and keeping the amenities clean. It really feels like more than just a place to live, it feels like home. And of course, the views are simply incredible — you get sweeping sights of downtown Chicago that never get old. Watching the skyline from here is a highlight in itself. In the summers you can see the fireworks going off at navy pier and what concerts or sporting event are going on at soldier field and northerly island. And waking up to the gorgeous sunrises on the lake, is the cherry on top. Stunning.

One of the floor-to-ceiling windows in our unit on the 31st floor shattered unexpectedly on Monday this week while my partner and I were watching TV. We’ve been chasing building management ever since. So far, we’ve received NO explanation, no support, and no effort to help us manage the situation. This is not something you’d expect in what’s supposed to be a luxury building, and the lack of responsiveness is extremely disappointing. It’s a serious safety issue, and the silence from management is UNACCEPTABLE! This is yet another — and extremely serious — example that shows how building management is essentially non-existent. I’m curious whether they’ll take the time to respond to this review, given how quickly they seem to reply to every other review here on Google.

It is unreasonable to expect a perfect apartment, as such a thing does not exist. Windows may shatter and parts may wear down, as is bound to happen in any building. You might hear loud music from across the hall, or a newborn cry through the night from the other side of the wall, as is unavoidable when living in a shared community. Therefore, what defines the quality of a building - and one calling itself “luxury” at that - is how those circumstances are managed. Luxury apartments do not have management staff who deflect their responsibility for resolving noise disturbances to the front desk. A professional team does not have one member suggest a concession while another contradicts them entirely. A resident paying nearly $4,000 a month for a one-bedroom should not need to seek out staff in person for unanswered emails - particularly regarding time-sensitive matters such as signing/renewing a lease. After living in a one-bedroom for 15 months, I've decided to move out. The star is for the rest of the building staff who work tirelessly, day and night, to make residents feel at home.

Loved the tour of 1000M. The amenities are outstanding. However, in reading reviews I read where a couple had to move out because the A/C doesn't go lower than 66. I to am a warm person and would need to control my A/C that would be 63-64. Is this true? If so I wouldn't be able to sign a lease :(. I hope management sees this and responds. Thank you, Sandi B~

I had a wonderful experience working with Peter. From the moment we met, it was clear how much compassion and pride he has for 1000M Apartments and for his work. He took the time to explain everything in detail, making the process easy to understand and stress-free. You can tell he truly loves the building and cares about the people who live here. His professionalism, patience, and enthusiasm really stood out. I would highly recommend working with Peter to anyone looking for a leasing agent who goes above and beyond.

Just moved here and have nothing but good things to say so far. The building is beautiful, the amenities are great, and the staff has been wonderful. The leasing team is fantastic—especially Piotr and Gabe. The front desk is always helpful too, especially Scott.

We lived at 1000M for roughly 6 months shortly after the building opened. Units are cute and clean, the artwork in common areas is very aesthetic, location is great, and the gym is certainly worth it for any avid gym-goers. I’m sure amenities are all up and running by now, so I can’t speak to the quality of those. However, we broke our lease 6 months early for multiple reasons. The AC units broke/turned off in the middle of the night if we set the temperature lower than 66 (we are cold sleepers). We woke up almost every single night to a hot and humid apartment because the AC unit would just stop working after an hour or two. They even replaced our AC unit but we still ran into the same issue. We were then told the units don’t go that low, but we’ve never had this problem in any apartment we’ve ever lived in, and don’t think it should’ve been a problem in a luxury building. Their built-in curtains are also only light filtering, so if you need a completely dark room to sleep, this will not be the apartment for you. The dishwashers don’t dry the dishes, regardless of what setting you use, so they’re essentially pointless. The dryer also required multiple rounds to get our clothes dry. Lastly, we moved in 1 month after the building opened, and had to move parking spaces 3 times because our spot was given to other residents who moved in after us. After voicing all of this, we still had to pay $5,500 to move out. I’m giving them 2 stars because the staff was always pleasant. Maybe things have changed and improved since we moved out, but strongly consider the things mentioned if you’re going to pay the prices they’re asking for.

The HVAC system in my apartment is extremely loud—measuring over 98 dB, which is far above Chicago’s 50 dB legal limit. The noise makes it very difficult to sleep or work. Unfortunately, the maintenance team has not taken the issue seriously. They have made no real attempt to resolve the problem and repeatedly dismissed my measurements as “invalid,” yet they have not provided any testing of their own to show that the noise level is within a reasonable range.