1800 Walnut St

What a cute hotel!! The email reservation experience was pleasant and we didn't feel like just a number. We got to email with a friendly person who was very helpful with all of our questions. The front desk was also pleasant during check in and the front desk lady even helped me wheel my luggage to the room. The room was extremely spacious, and the kitchen had everything we needed for our 2 day stay. The Livingroom had a lot of natural light and open space. The decorations throughout were modern. The bed was comfortable, but we did have an issue figuring out how to operate the lights on the nightstands (and I'm a techy person). Also didn't realize that there were blinds we could use until the second night as they blended in (so thankful we found them). We highly recommend this hotel because of it location, large and clean rooms, uniqueness, accommodating staff, great bar, and food. It's the total package! We didn't try the bar until our second night. I will write a second review on that. It was very good and we highly recommend! Note- We had a mishap that happened during check in- the suite that we had reserved was not available (the person ended up staying longer). The manager was quick to intervene and make is right for us. A little bummed the fireplace didn't offer faux fire which would of been perfect. Also, thought that the living room, TV, picture frame, and fireplace were at an odd angle. These little things were not significant enough to affect my rating!

The rooms did not look like any of the pictures online. The bathroom was so small it could barely fit one person and your knee touches the door frame when you sit on the toilet. The shower had terrible water pressure, making it very difficult to shower. The person at the front desk said they would send someone to work on the shower pressure but no one ever came. There was also mold caked into the grout in the shower, by the shower door and along the walls. We asked about the room servicing policy and was told you have to pay for daily servicing if your stay was less than 6 days. Probably why the rooms are so dirty. Can't remember the last time I stayed at a hotel that charged extra for daily cleaning. Also the wifi was spotty and not working most of the time. Will not be back. Highly not recommend.

A decent stay but far from spectacular. No parking and the house cleaning only complementary if you stay 7 days?? The room wasn't very clean in the first place. Very odd.

Excellent lodging, excellent location, close parking and an amazing restaurant and bar know to many in Philly. Rooms were comfortable, modernly appointed and excellent amenities. Highly recommend AKA Rittenhouse Square for you next visit to Philadelphia.

I just spent a week at the AKA RITTENHOUSE SQUARE. I have nothing but glowing praise for the hotel and staff. They were so courteous and so eager to be helpful. It really made my stay wonderful. The room was very nice and so tastefully simply decorated. I had my cat with me and they were so great about that. My room had a beautiful view of the park across the street. I was expecting a mail delivery while there and it was delayed, and did not arrive until after I had left yet the Staff called me to let me know it had arrived. They really went the extra mile. thank you to the aka Staff.

I cannot emphasize how good our stay was. I highly recommend this place. I was looking for a hotel or apartment for a month long stay in Philadelphia for my family and Aka was exactly what I needed. They recently renovated so their facilities are new and spotless but what stood out the most for me is the service. Their staff were outstanding and helped us whenever we needed them, at any time of the day with speed and efficiency. The doormen are always here to help you carry your things or to run to you with an umbrella when it rains. The front desk were reliable and excellent. I would like specifically thank Mahika her help, she was tremendous. We are leaving Aka happy and very satisfied.

Serviced apartment style hotel in a prime location in Center City. Placed at the edge of Rittenhouse Square, an abundance of shopping, restaurants, museums, and a beautiful park are within walking distance. My boyfriend and I stayed here for two nights. We booked a Studio room online priced at $190/night, and received a complimentary upgrade to a One Bedroom Apartment ($270/night) upon arrival. The concierge was friendly, and allowed us to check in two hours early. They do not require a deposit for incidentals. The layout of the apartment was a bit weird-enormous living room, narrow hallway shaped kitchen, small bedroom, and tiny bathroom. The decor is modern, minimalist chic-earth tones, essentials only. The space was immaculately clean. The kitchen was equipped with flatware, pots, pans, dishes, and all of the other essentials required to comfortably cook and/or dine in, if you like. The bathroom had essentials, but only one towel, for some reason. Outlets were inconveniently placed. While nothing particularly wowed me about AKA, they provided a perfectly comfortable short stay in Philly. If you prefer an apartment to a more traditional hotel room layout, I would not hesitate to recommend them.

Just finished a two month stay at AKA Rittenhouse while my condo was being worked on. I was not looking forward to this stay and it turns out, I didn't want to leave! The location is convenient and the facility is beautiful. It really is a short-term place, though, and not a hotel in a traditional sense so people should keep that in mind. The staff are extremely friendly and accommodating. They help you immediately with anything. I can't recommend it enough.

Definitely one of the nicest hotels I've ever stayed in; certainly the most spacious. All the rooms at this hotel are "suites," and many are used for extended stays. But these aren't your typical "corporate" suites, these are stylish and elegant. It felt like we were staying in a small apartment (actually it wasn't that small), and my husband remarked that it was like the flat in "Dial M for Murder." There was a large entryway/sitting area, and then a living/dining room, separate kitchen, and also an office/study. The bedroom was also quite large and the marble bathroom also had ample space. I could have lived there! Of course, this is not a hotel if you're super budget-conscious, and we only ended up staying here because most hotels were booked (Eagles/Redskins game, some type of medical convention), and we're too old to stay in dumps when we travel. It still ended up being less money than I would have expected to pay, and I absolutely felt like we got our money's worth. It was in a great location in Center City, just across from Rittenhouse Square Park. We had plenty of restaurants, bars, and shops right at our fingertips. We walked all over the neighborhood and it's just so damn charming and appealing. We're so happy to have stumbled onto this hotel chain. Definitely a happy accident, and we're planning on staying here again on our next trip to Philly.

It's Saturday morning. I'm on the 4th floor. The noise from outside, garbage trucks? Is laughable. If you want a good night sleep, find someplace else. Coffee maker but no coffee? No water bottles? The is a beautiful apartment and if I wanted to go shopping during my stay it would be perfect. Very clean and fully stocked kitchen (glasses, plates, utensils, toaster, etc.). 2 rooms. 2 TV's. 2 closets. Very nice bathroom w one sink. Not a hotel. No real lobby. For me, more like a 2-3.

Made a reservation for this hotel using Hotels.com like I usually do - I am in charge of providing hotel accommodations and travel arrangements for employees of our companies and usually book no less than 4 nights per week at hotels in Philadelphia. However, after making the reservation at this hotel I received an email from the hotel that they would need a CC from that employee to make the reservation or basically that the needed to cancel the reservation. After calling the hotel and describing our business etc they still insisted that they would cancel the reservation before accepting the credit card on file. Never seen a hotel that was so eager to lose potential business and inconvenience a customer.

This is the worst hotel ever! I recently stayed here for one night traveling on just a leisure trip for the day. I drove down from Washington D.C. and found what I thought would be a great hotel hence the reviews. Although there were a couple of negative reviews, being that you cannot please everyone. As I approached the hotel I was surprised to find that parking would be three blocks away at a nearby public parking place. I had to carry all 3 bags down the street into the lobby which is just mediocre for the price that I paid. I was greeted by a warm smile and it felt like I had known her forever. She told me that I had to wait a few minutes because my check-in information had not been loaded into their system properly. I went to the bar next door to grab a drink and came back 15 minutes later and still was not able to check-in. I sat down patiently and finally after 45 minutes I was able to check-in . Upon arrival into the room it was extremely small but quaint. Bathroom was extremely small and the phone in the room to order room service or to call front desk was not working. So this is the main issue .After my stay I checked out and they gave me a warm goodbye and I left. I proceeded to get my car to find out that parking overnight is $55. I said this cannot be correct. The parking attendant said I needed a validation from the hotel so I had to walk back 3 more blocks to the hotel we go to get a validation which should have automatically been given by the hotel. So I did, and presented that back to the attendant to still be charged $35 for parking. So after 4 hours of me leaving the hotel I am charged $500. I get the notifications on my phone so I new immediately that I was being charged. I called an spoke to a front desk agent and he told me that I was smoking in the room, which is why their was a $500 charge . This is a blatant lie. I don't even smoke .I then asked to speak to the manager and she picked up the phone with a rude demeanor and tone and with complete disregard to any of my other conversation with the front desk agent and was ironically contradicting the other story the front desk agent informed me of. So my question was to the hotel if this were the case that they had a guest smoking in the room why was I not notified of this before the charge occurred on my card. A conversation from the hotel would have been appropriate but instead they made an unauthorized charge to my card and I filed a claim with American Express. I have not been refunded for this blatant lie and I will never use this hotel again In the future. I suggest you find another hotel as well because this hotel is money hungry and will nickel and dime you all the way till you check out. And charge your card for whatever they deem necessary.

My husband and I stayed here for two nights and it was wonderful. The room was very nice and clean and the staff was friendly and accommodating. But the best part of our trip was the doorman Darren! He is the best! He made us feel right at home, helped us with anything we needed and is also hilarious! We would come back solely based on him!

The drinks are good, and the servers are fun! The menu options at the bar are limited, but lets face it...We're here to have a cocktail and people-watch! Sit by the window and enjoy some of Philadelphia's finest stroll into (or away from) Rittenhouse Square! Oysters on the shell had good flavor-slightly sweet and briny. The grilled octopus is delightful-Soft, not chewy, and seasoned well! the burger is just right...AND...it actually fits on the bun! (cute gherkin and olive on top too-made me chuckle) If you're feeling adventurous, you could even visit the newspaper stand, just outside, and grab a few lottery tickets, for your table to enjoy while you sip your drinks and laugh the afternoon/evening away! Will be back!

I'm so sick of this place I pay over 8500 a month. There tub over flowed over me and it poured all over my things, my head, and body because I was using the toilet. To them it was no big deal only somebody else's tub water. Then I sent my clothes to their cleaners and they didn't separate the items all of my socks, shirts, jeans, now destroyed. They have returned everything stained. They could care less they are all pink in color. Then I asked for toilet paper there was no more. I called the guy said he was coming. He never showed. Then I called this morning and I finally received it. This is not 5+ star. I would not recommend staying here. Dirty water went all over me and there attitude we will give you a small gift card but we need receipts to cover your things. It was only somebody's dirty tub water. I'm black and they could care less about me. They only want this room filled. No class

Wonderful location. I loved the two bedroom, two bath suite as I was travelling with others. It enabled each of us to have our own private spaces and share a wonderful kitchen and living suite. For the size and the area it is a really good bargain if you look in the right places to book it. There are indeed 32 inch HDTVs in nearly every room. Decor is definitely leaning trendy but I found it stable and comfortable enough. They have marble in bathroom and kitchen areas which is nice. Hated that they charge for wifi though. We had curtains so light was not a challenge but street noise was a bit problematic at times, especially as it got to be the weekend. I sleep like the dead but others in my party found it a bit annoying. Staff was great, we made sure they knew we wanted daily maid service and got it no problem, the room was kept spotless. Tip nicely and you will get incredible service. The concierge was super sweet and helpful about various adventures we were looking into. Plenty of great restaurants and destinations nearby, convenient and very nice indeed. Hope to be back sometime.

Excellent hotel, great service, spacious rooms. Darren the doorman was very very helpful. Despite the cost, I plan to stay here in the future. The hotel was the nicest I've stayed in in Philly

This hotel and extended stay is located right off of Rittenhouse Square in the heart of the city . Lovely accomodations, Pet friendly, and helpful staff - best of all is the Location . The spacious suite styles are elegant and spacious , with a great view of Rittenhouse Square park . Also has internet access and kitchen . You wont' want to leave , its really one of the best places to stay with your dog in Center City, Philly .

I had an absolutely wonderful stay at the AKA Rittenhouse Square earlier this month. The hotel is beautiful. I had read that they had recently just finished their renovations and they truly did a fantastic job. I was in one of their studios and this space in particular was well appointed and quite large. The rooms are modern/contemporary in feel and there is a great large TV in the bedroom. The TVs are smart TVs and so if you do have a Netflix subscription you are able to log into your account. This was certainly an added bonus and I wish all hotels did this! There is wifi in the guest rooms as well as in the shared common spaces. The bathroom was beautiful and the entire space was exceptionally clean. There was ample storage for my luggage in the closet and there were many shelves to organize my clothes into. I was lucky in that, although I was on the second floor, I had a nice view of the square from my room. Surprisingly, although my room was facing the street and I was actually directly above the hotel entrance, there was absolutely no noise from the outside. Great people watching and very bright. Please note that housekeeping is not every day like a regular hotel, however, my understanding is that you may request this at an additional charge. For my 5 night stay I had housekeeping once and the trash was removed everyday. The second floor also had a small, but useful gym (they do have access to a larger gym in the area for those who are interested), conference rooms, a beautiful sitting area, and a small cinema. You are able to "rent out" (free of charge) the cinema if you just let them know ahead of time. If you are visiting friends in the city and just want a night in, it is a neat option. They do also have laundry facilities on the second floor which you are able to utilize. The building has a mixture of residents vs. short term guests so I personally enjoyed staying here as it felt like a non-traditional hotel stay. The staff were wonderful, kind, and very polite. Darren, the doorman, was an absolute gem. Although I was only there for 5 days, he made me feel right at home. He was always willing to help and has a wonderful attitude. I would stay at the AKA Rittenhouse again solely because of Darren and his wonderful service. Jill, at the front desk, was also very warm and helpful. She was always available for questions and is a smart addition to the staff there. While I do not know the remainder of the staff by name, I can say that everyone I interacted with during my stay were respectful and kind. I initially chose this hotel for its location. It is in prime real estate and at the heart of Rittenhouse Square. This is generally regarded as one of the nicest areas in Philadelphia and the hotel is priced exceptionally well for its locale. There are plenty of restaurants, coffee shops, and bars all within the doorstep of the hotel. I honestly had a hard time picking where to go because there are so many wonderful options there. The hotel itself also has its own restaurant and bar. While I did not have the opportunity to dine at either, I have read and heard wonderful things about both. The bar was absolutely packed almost every evening during my stay and I know from some of my local friends that the restaurant serves a very good brunch. There is also very good shopping in this area and generally most places I intended to go to were within walking distance. All in all I would highly recommend the AKA Rittenhouse to my friends and family. I intend to stay here again on my next trip to Philadelphia and am excited to try out their hotels in other locations as well. 5 stars.

Nice hotel pretty friendly staff. We got the 2 bedroom penthouse on the 12th floor it was ok for the price. It wasn't anything super amazing for how much we paid. Pretty decent views of Rittenhouse Square area of Philadelphia. Would definitely come back but would not plan on staying in the penthouse suite.

My exact words when I opened the door was, "This sh** is nice!" Had a one bedroom apartment type room with kitchen and view. The hotel is smack dab in the center of everything! The only downside was the $25 overnight garage parking around the corner and they don't valet. Just expect to carry all of your belongings.

I usually stay here when I am in town, they accept pets and are in center city. The only issue is ask before you book some rooms don't have tubs on the smallest closet showers.

A truly amazing location, I stayed here for about a month while in town shooting a film, and the 2 bedroom suite I was in was absolutely fantastic. Full gorgeous kitchen with marble island and countertops, 32" HDTVs in every room, WASHER/DRYER IN SUITE!!!. Some nice touches all around - you can tell they went very cheap/modern on the furniture as it's all kinda rickety yet LOOKS amazing. Staff is really accommodating - I was on the 2nd floor and the blinds weren't doing a good enough job of getting my room to be a proper "hotel blackout", so they freaking installed curtains - which did the job and looked great. Really fine service. My only complaint was the infrequency of the rooms being cleaned and towels replaced - ours were supposed to be cleaned/turned-over every 3 days, and we were lucky if it was once a week. I don't care as much about having my bed made as I do about having fresh towels every day, but whatever, it is in the perfect location, and a relative bargain.

I cannot say enough great things about this hotel. We had an enormous 2 bedroom 2 bath suite with a kitchen living room and dining area. We had a late check-in at the door and we were greeted at the door by name. Bags were whisked upstairs and awaiting us was a cheese platter and a letter to my mother wishing her a happy birthday. Excellent touch. I felt as if they would have accommodated us in any way we asked. The room would have been a bargain at twice the price. We will stay again for sure.

Best place in Philly. Gorgeous, mature, suites that feel rich. In the perfect location - ask for a room that overlooks the square. Great staff, nice little touches. Excellent 200Mbs+ internet provided by a Comcast cable modem dedicated to room, with a router that allows device-to-device sharing (ie bring your appleTV and ariplay will work, etc.) and no stupid hotel TV system - straight up cable TV with a decent lineup. Clean full kitchen; clean, pretty and comfortable bathroom. Windows that open. Some rooms with little short balconies. Love this place - will be back many times. www.dslreports.com/speedtest/21222358

Normally stay in one of the private clubs here, but with this being Philadelphia Marathon weekend the clubs were booked. Found AKA and the "room" was a 4 room suite overlooking Rittenhouse Square with very high end bathroom products. Most certainly will be my go to when visiting Philadelphia.

It's like home away from home at Aka. My girlfriend took me here for a little birthday vacation and I was blown away by this place. The feel to it was so different from any other hotel I've ever stayed at. The lobby feels more like a club lounge and the elevator has purple and green lights inside. It's very nice that at night they lock the front and your key opens the lobby doors but there is always a night guard. The rooms are great and are bigger then most peoples apartments, they had full kitchens and are fully furnished. The view we had was looking right at rittenhouse square. I loved this place and would definitely go back and stay for even longer time.

Location couldn't have been better for us. So many pubs nearby. We were upgraded from a studio to 1 bedroom. Very nice. Would definitely stay there again.

Very impressed with this hotel. Situated less than a block from Rittenhouse Square, this hotel has an unsupposing front, but as soon as you walk in you know you've found something special. There is mood lighting all throughout the lobby and the elevator. The staff is very friendly and helpful. The rooms are gorgeous, with dark wood furniture, and marble all over the bathroom. The rooms are suites, with a small but full kitchen and separate living room. Also, there is none of that salmon-pink and washed out-yellow color you get in alot of other hotels, it's all tastefully done in black, white, gold and silver. It's also situated in the middle of downtown and I found several wonderful places to eat, spanning several price ranges :-D The only bad thing is that the downtown area of Philadelphia seems to not have any noise ordinances, and I could hear some nightclubs going on well into the night. If I could take away a 1/2 star I would just for that, because it was hard for me to sleep. Other than that, however, I loved this hotel. They have complimentary coffee/tea and pastries in the morning. The housekeeping was also wonderful and unobtrusive. For guests staying less than one week, there is light housekeeping every day. Guests staying longer than a week only get weekly housekeeping, or upon request. They also have a laundry room on premises, and an agreement with a gym situated 3 blocks away. All in all, I was really impressed with this place.

The moment you see the hotel, you are impressed. The location is adorable,everything is nearby. The rooms are so clean!!! something that is very hard to find in a hotel. The bed is as comfortable as they could get .Staff very attentive and friendly especially Joe very welcoming and helpful!! overall like i said five stars!!!

I stayed in their most basic room for 2 nights while visiting Philly for a weekend trip. The hotel was clean and I liked the kitchenette. While there was nothing *wrong* with the hotel, I couldn't put my finger on what it was missing. It was pricey for what I got, but in a great location. It's right in the heart of the city and in walking distance to many restaurants and shops. I would probably stay here again.

We moved from the suburbs and needed a place to stay for 4 months. We were recommended by someone to stay here. They have not been to this place in a while but its the name and its in Rittenhouse. Like when people stayed at the Plaza in NY and that started falling apart so they closed it for renovations.The only plus was the service people are extremely friendly as well as the front desk. the lobby looks good but they only have one small elevator for use for everyone, including the people who help you move in. So it is hectic. People come and go all the time. We got it site unseen and when we walked in we could not believe we were paying for this rundown place. It should have been renovated 25 years ago! We had a two bedroom/2 bath and it was tiny. The kitchen was more of a kitchenette. Had no closet space except one closet in guest room. It was run down. There were 3 of us. there was no room to put anything and we lived out of suitcases on the floor. The bathroom was so tiny two people could not even be in the bathroom at the same time.The guest bathroom was a bit bigger. The furniture looked like it came from Target and was falling a part. The paint was a dreary yellow,the carpet and sofa was army green, the lighting was non existent. The blinds were old and yellowed and didn't close properly so light shined in the window from the street all night. The windows were terrible and you could hear shouting on the street all night. No laundry facilities in the units. Per housekeeping there was a laundry room with 2 washers and dryers for all the units but it was not available and the room was being redone. We had to go to a laundrymat every saturday! Plus they cleaned once per week and barely cleaned. they would change the towels and make the bed. They never wiped counters, cleaned bathrooms, vacuumed, and I asked them to!This place was expensive. After 1 week we started looking for other places to live. There was no way We were staying there. We found 3 other places to live. All had hardwood floors, nice furniture, washers and dryers in units, nice size bedrooms, bathrooms, lots of closet space. All about $800-$1000 cheaper and square footage for 2 bedrooms at least 1200 0r more. We are very comfortable and happy with our new place and live like human beings. They spend over an hour every Saturday cleaning and do a great job.

My suite was amazing! Loved that soft music was playing when I walked in. Fast check in. Large open spaces. Great smelling toiletries.

At first I was really skeptical because I was searching around for hotels in Philadelphia - Center City when I stumbled upon what seemed like an amazing deal. For two nights, we stayed in a lovely suite (1 kingsized bed, spacious living room, fully functional kitchen) for ~$400. Don't get me wrong, that's still a little steep for my taste, but compared to the $400-$600/night options that were pretty much across the street from this hotel, I had no choice but to settle for this price. Nevertheless, everything about the hotel itself was lovely and very modern/artsy. The rooms were exceptionally clean. We even got free wifi and cable, which was awesome too. Moreover, the location was great! The hotel is situated pretty much in the shopping district of center city with Anthropologie, Urban Outfitters, Coach, Burberry, etc just a 2 minute walk away! Moreover, the Rittenhouse park was right across the street. Overall, a splendid place to stay, and I will definitely stay here again when I come back to Philly. :] Plus, I think I might've stumbled upon Lady Gaga in the very colorful elevator (especially because paparazzi were outside the hotel), tehehe.

Great location. Good deals. Nice professional and amicable staff. Loved my stay and highly recommend it.

Modern, chic. Upscale service. Exceptional location.

I was a bit skeptical, as every time we're in Philly we stay at the Ritz Carlton, but the AKA Rittenhouse blew it out of the water. We had a one-bedroom that overlooked the square. It was sooo perfect. The room was huge, a massive living room and den, with a huge kitchen. The staff was discreet and extremely helpful. Not to mention they noticed it was my birthday without me even saying so (ID at check-in) and sent up a cheese plate with chocolates to celebrate!! It was a rainy week, and without fail the front desk staff got up and gave me an umbrella before I ran out. So thoughtful. The location cannot be beat. It's the best hotel in Philly, hands down.

I'm so excited that I found this hotel. With family in Philadelphia, I'm sure I will be returning often and now I know exactly where to stay. We got a studio for 1 night. The room was small but comfortable. We didn't use the kitchen, but it was fully stocked with plates, silverware, glassware, pots and pans. The bathrooms were really beautiful and had all Molton Brown toiletries. Location can't be beat. LOVE THIS PLACE. Definitely returning, hopefully next time my stay is even longer.

We rented a two bedroom apartment for a month while my mom recovered from open heart surgery at HUP. We're from Miami so being away from home while recovering from such an intense surgery isn't easy but staying at AKA was the best decision I could have made. The staff was great - had details down to helping us with wheel chair/lift chair rentals, having umbrellas for us when it was raining and Evan, the manager even had a beautiful arrangement of orchids sent to us when mom got out of surgery. The property location is prime and the apartments are fully furnished, modern and beautiful. I would love to come back on vacation!

We booked one month in advance for our Thanksgiving stay. Ron checked is in and was knowledgeable and hospitable. The rooms were neat and clean. We rented the 2 bedroom suite which was wonderful. My room had a bay window overlooking the street. The whole rental was spacious and can't beat a full kitchen! Lindsay helped us tremendously when one of our party was ill. Overall it was a grand experience! We even had a internet network specific to our room! Will definitely stay there again. I felt we received great accommodations for our money in Center City.

I arrived on a late Wednesday night and flew in from California. I was woken up at 9am by the sounds of pounding and drilling on the 12th floor, which is the floor we were staying on. Mind you, I was still on California time which would've been 6am. Exhausted from the all day travel on the previous day I was not happy, to say the least. I called the front desk and asked what all the noise was and he informed me they'd be doing construction starting at 9am for the next couple of weeks. I expressed to him I just could not stay on that floor to be woken up by that ruckus my entire stay. He let me know he'd speak to his manager and get back to me. I stepped out for a few hours and when I entered the hotel I was greeted by a tall woman and I reminded her of the noise and she informed me they'd been trying to reach me. Without a thought, she apologized for the inconvenience and let me know they'd be upgrading us to a one bedroom suite. She offered to have their staff help us with the moving of our belongings. We obtained our new key and couldn't believe where they'd placed us. The 5th floor in a beautiful one bedroom suite! We went from a basic room to a suite. Our jaws dropped! We just expected to be moved into a quiet room but they took it upon themselves to go above and beyond. There was a beautiful kitchen equipped with full size stainless steel appliances, a spacious living room with french doors looking out to the heart of Philly. Lastly, a spacious bedroom with a king size bed and gorgeous marble bathroom with shower over tub. Minutes after arriving in our new suite, a knock at the door. Complimentary cheese and crackers dish for the inconvenience followed by a telephone call making sure we were satisfied with the upgrade. We couldn't have been happier with the hotel and staff! I felt like Julia Robert in the movie Pretty Woman :) Their motto "If you're happy, we're happy!" Had it not been for that first sleepless morning, I'd be giving a 5 star review and I also feel we should've been informed of the construction work prior to being placed on that floor.

I was impressed by how clean my room was. I was on the 18th St side of the hotel rather than the Walnut St side, so I didn't find it noisy at night. I am sure that the greater traffic, including bus traffic, on Walnut would be an annoyance. Since this is an extended stay hotel, I didn't encounter any noise coming from others on my floor. I did hear complaints from someone on another floor of a couple who had left a barking dog alone all day. The front desk staff were helpful. I found that to get the towels changed every day, all I had to do was ask. We had a suite with a kitchen. It was a great convenience to have the fridge. One minus that was reported to me: the hotel doesn't have a concierge as such. The desk staff did seem able to steer me to the closest pharmacy, etc., so I am not sure that this is a strong negative. I didn't like the lobby of the hotel. Whatever had been there before had been gutted, and what was left reminded me of a garage. The upper floors are pleasant, however. The elevator is slow, so if you are staying on an upper floor, you will sometimes wish that you had taken the stairs.

clean rooms, comfortable beds, cheap prices. The moment you see the hotel, you are impressed. Everything is nearby/close. The rooms are so clean something that is very hard to find in a hotel. The bed is as comfortable as they could get .Staff very attentive and friendly. There are indeed 32 inch HDTVs in nearly every room. Decor is definitely leaning trendy but I found it stable and comfortable enough. They have marble in bathroom and kitchen areas which is nice.

probably best places i've ever been. they have me the wrong drink but the service was so great. i went here in February and am still thinking about it. love the place. great food great drinks. amazing service, over the top bar. worth visiting. love it.