1828 Smart Hotel

I want to start off this review by saying the people that work at this hotel are lovely- super attentive and very friendly. Their breakfast is five stars, with plenty of options and some options made to order as well. We stayed for a week and found it to be very central for Palermo and even walked into Recoleta. The best bar bars and restaurants in Palermo are a quick 10 to 15 minute walk from the hotel. I will say the room we stayed in was not soundproof at all and around 2 AM. We had to ask the room next door to stop screaming. Since we spent most of our day exploring, it was not ideal to come home and not get very much sleep due to the noise. Other than the noise we really don’t have any complaints about this hotel and we’re definitely come back, but perhaps not staying in the same room.

Perfect location and beautiful hotel! Stayed here for 4 nights with my wife on our honeymoon. The staff is very helpful with anything you need and their breakfast that’s included is delicious!! You won’t regret it if you stay here

Absolutely amazing staff and great location. Small hotel with a pool and breakfast and bar that is available with some great hours and some of the best staff I have seen around the world. Love Huratio at front desk and the ladies who staff the bar and breakfast - great team and excellent experience

Spent the first and last part of our BA visit at the 1828. This hotel is in a GREAT location for bars/restaurants and the staff couldn't be more accommodating. It is that sort of personal service that leads us to book at boutique rather than large scale hotels. Each day a new sweet treat was brought, loved that. They allowed us to come back and shower in their spa area for a late flight out of EZE. Although the rooms (we stayed in both suites) were nice, there is a need for deferred maintenance and some freshening of paint. Apparently the large sliding doors to the patio aren't waterproof at the base, causing the curtains to water stain, they need to be elevated from meeting the floor and cleaned/replaced. Largest issue was with the little work out area, which would have been fine if the equipment worked. The adjustable dumbbells couldn't be "adjusted" making them unusable and the treadmill simply didn't work at all.

My name is Lesley Francis and together with my family, Adrian, Mark, Evie, Henry and Sam, we stayed recently at your excellent and stylish boutique hotel for eight nights. Your hotel, reception staff and bar staff exceeded all our expectations. They couldn’t have done more for us, both to make us feel welcome and to help us find the area in Santa Catalina where my husband, Adrian’s, Scottish ancestors arrived to settle exactly 200 years ago. Of particular mention are the front desk staff, Bruno, Horatio and Hernan, and also the bar staff, Lucia and Naomi, all of whom were so kind and helpful.😁|The stylish decor is beautiful. We felt very much at home, relaxing both inside and in the pool area. My grandson particularly loved the pool. |We very much look forward to returning to stay with you again soon. Thank you, Lesley and the family.

This is a perfect boutique hotel in Palermo, ideally situated to explore the city. The pool was lovely, the breakfasts delicious (omelets and Eggs Benedict are included), and the service top notch. We had the top floor suite with a balcony and truly enjoyed the outdoor bathtub too.

Excellent stay and this beautiful hotel in a great location. Loved enjoying their pool and great breakfast. Staff were very friendly and helpful. Rooms were lovely and clean.

Very nice, small hotel with a welcoming atmosphere and cleanliness. Excellent, cozy, modern, and clean room. Friendly service. 15-30 minutes' drive to the city center, depending on traffic.

I chose 1828 Smart Hotel through the hotels.com website because of the amazing reviews on there. I chose the Luxury Suite for our stay ($259 USD/night). The front entrance is a really neat old world door that kind of reminds me of a Viking ship. You have to press the call button to be let in. We were greeted in English and the front desk guy was super cool and nice. He made us feel welcomed immediately, he was very genuine. As a hotels.com silver member, I get perks at certain hotels. 1828 Smart Hotel acknowledged my membership and I received complimentary sparkling wine. The lobby was absolutely beautiful with marbled floors, a white grand piano, black furniture, plants, and giant windows leading to the outside pool area. It was absolutely stunning. The elevator is a bit slow but it's cool to see each floor pass by. There are 4 floors with two rooms each. It's a very square building but neat. Our room was massive. The bed seemed larger than a king sized bed and oh so comfy. We had a large flat screen tv, mini bar, keurig machine, large closets, and a balcony with chairs and a table. The curtains are automatic and you will find the switch next to the bedside tables. The bathroom was amazing as well. Marbled flooring, rock wall surrounding the large mirror, large sink, stand in shower with a rain fall shower head, toilet, bidet, scale, and well stocked amenities that smell AMAZING. But to top it all off (and why I got the room)...there's a large bathtub on the balcony! They give you a satchel of bath salts to go with your bath. In the morning, breakfast is included and you can order through the QR code and have it delivered to your room or you can go downstairs to eat. One of my favorite things about this hotel is that there are USB plugs around the room and there are universal outlets that fit electronics for every visitor worldwide. This is definitely a great choice if you're staying in Buenos Aries!

We thoroughly enjoyed our stay here. The staff was extremely accommodating and made us feel very welcome. We stayed here for a single night, and were greeted with complimentary champagne. We stayed a single night, before flying to Iguazu Falls for three nights, then back to this hotel for another two nights. They were extremely helpful and let us store one of our suitcases while we were away those three nights. The staff was just so friendly and helpful during our whole stay, we'd definitely stay here again in a heartbeat.