mike kal
Google
Worst meal we had in Barcelona.
We ordered the turbot (€110+), which was mistakenly delivered to the table behind us. The waitress not only brought it there but also went through the full carving and plating presentation for the wrong guests.
When they realized their mistake, the dish was taken back from their table and simply re-delivered to us after a few minutes, already carved and portioned, with NO acknowledgment, NO apology, and NO attempt to make it right. It was obvious what had happened: the other table had ordered much later, yet we ended up with the leftovers of what should have been a premium, beautifully presented dish.
Look, mistakes happen. But the complete lack of accountability and basic hospitality was unacceptable, especially for one of the most expensive items on the menu. With prices like this, I expect transparency, courtesy, and some effort to correct an error of this magnitude. Instead, we were served carelessness disguised as service.
Im usually not one to write reviews like this, but this place was absolutely terrible.