Ravina Mittal
Google
Disappointed with the Manager’s Attitude
I've been a loyal customer of 1905 and have hosted 2–3 events here in the past, but my recent experience left me truly disappointed — not because of the venue, but due to the way the Manager, Nirajan, handled things.
I had booked the White Glass space for a birthday celebration for 17 guests. Despite the space not being fully occupied, he made a remark that “whole space was not supposed to be allotted to you” — as if he was doing us a favor. If the venue had been packed and unable to accommodate, I’d understand, but that wasn’t the case at all.
To make matters worse, when I mentioned my past events at 1905, he asked for “proof” in order to consider any further discounts. Managers may change, but customers come back because of the brand and the experience — not the person temporarily managing it.
Hosting events is a once-in-a-while occasion, not a frequent routine, and I expected a bit more courtesy and professionalism, especially from someone representing a well-established name like 1905.
Leaving a proof below as I was here.