Shy L.
Yelp
Although the experience with our server was not the best, we truly believe this restaurant deserves nothing less than 5 stars. Everyone can have a bad day, and perhaps today was one of those days. This review is intended to inform the establishment that sometimes one's behavior can ruin what should be a wonderful day or special occasion for others.
Food: 5 stars
The person who seated us: 5 stars
Ambiance: 5 stars
Our waiter, Paul, was quite dismissive and walked away while we were still ordering our food. When we asked for a box for our leftovers, Paul again walked away in the middle of our request. I let it go the first time, and after the second incident, we thought, "everyone has a bad day, so it's fine." However, while watching him interact with other tables, we became upset. He was not only smiling but also engaging in conversation with the other tables. As customers, we couldn't help but wonder, "Was it us? What did we do wrong?" Today was my wife and my 8th anniversary, and we came here because she loved this place--never again for me. After I brought Paul's behavior to the attention of the person who seated us, he went and told Paul while we were still seated. Paul then approached us, asking what he did wrong, and as I began to explain, he interrupted me by pouring more water and saying, "Well, are we done?" I responded, "Yes, so please just walk away--goodbye."
The man in the blue hat who seated us was the person I spoke to about Paul's behavior. He genuinely wanted to make things right, and I must admit I had a sour attitude because I was very upset. My wife and I had the best day, and it was completely ruined by our experience at this venue. I will never return, but I know my wife will continue to support this business because she loves the food.