Despina S
Google
BEWARE, STAY AWAY from this hotel! They canceled my reservation, for which I had paid a 30% deposit, without any notification, citing double-booking as the reason. They then refused to refund my deposit to my original payment method, which was my credit card, and insisted on needing my bank information to process the refund. Why would I trust to give them my bank information? I initiated an investigation through my bank's credit card, which ultimately refunded me the payment, NOT the hotel.|To make matters worse, they called to offer help in finding another hotel nearby. Why would I trust them after they canceled my reservation, withheld my refund, and attempted to obtain my bank details? When I originally booked through Booking.com, they called and offered a better room at a cheaper rate if I booked directly with them. This should have been a red flag. |I later discovered that I am not the first person to experience this SCAM from this hotel. They are deceitful, and I would never trust staying there again. I have visited Mykonos at least 20 times and have never encountered such unprofessionalism. |STAY AWAY!