23 LoveLane

incredibly lovely staff and service, i felt just at home and taken care of! this is definitely not your typical luxury hotel; the facilities work but are not top notch, furniture is comfortable but old. if you have any complaints, however, staff are very willing to meet your needs as best as possible! if you are looking for a no frills, down-to-earth experience living in a heritage area + meeting new people (and cats!), this is the place for you. i will definitely be back!

Beautiful, historical gem in Georgetown with gorgeous art and design everywhere. Sal and the team were very helpful and warm. We stayed in the 3-bed suite which we were surprised to find was a whole shophouse around the corner! The 1st floor where the beds, dressing room and bathroom were was beautifully appointed but the main/ground floor was very careworn. It was like they’d only renovated the bedroom area. The sofas needed some love, for example, and there was a bit of a mould smell upon entry (though not at all where the beds were). For how busy Georgetown is, and Love Lane being in the thick of it, it was amazing how quiet it was in the morning and late evenings. Super close to great food and coffee, too. Appreciated the fresh towels every day because when you’re out and about in Georgetown you’ll need two showers on a hot day! We didn’t try the breakfast or high tea so can’t speak to those. If I came again I’d probably stay in the main hotel instead.

Great location, gorgeously styled but best of all are the staff. Janet and Sal (not sure of spelling) were warm and helpful. When I became unwell with a medical event Sal sprung into action and took great care of me and very quickly arranged for another’s nights stay. She made sure to keep an eye on me and deliver me water and food. As I was a female travelling on my own, it was much appreciated.

I had a wonderful stay at 23 LoveLane! From the moment I arrived, the staff were warm, welcoming, and attentive. The heritage building is beautifully preserved with a charming mix of old-world character and modern comfort.||My room was spacious, clean, and tastefully decorated with antique touches that reflect the history of the property. I especially loved the peaceful courtyard and the cozy library lounge — perfect for a quiet read after exploring the town.||Truly a boutique hotel with heart. Highly recommended for anyone who appreciates heritage, comfort, and personalized service. Will definitely return!

Rustic, charming, eccentric, eclectic, vibez. There are many verbs that can be used to describe this place. It actually feels like home—livable, friendly, evocative—and that's all that matters. I'll be coming back again surely.

It has a strong sense of art and taste — the paintings on the walls and the furniture and decor all seem to have been carefully selected, showing the thoughtful attention given to the interior design. The building itself is nearly 200 years old and has been meticulously restored. There’s even a booklet in the lobby detailing the architectural and historical features of the house.||The spatial design is fantastic — there’s a garden, a flower-covered staircase, and the rooms are spacious, bright, and clean. The bathroom even has two sinks.||Breakfast at the hotel is great — you can choose between local nasi lemak or a Western-style breakfast. There’s also complimentary afternoon tea (the yellow tapioca cake was delicious, though it’s not served every day). After a long walk, it’s wonderful to come back, relax with some tea and snacks, and read a book.||The staff are polite, attentive, and responsive — always ready to help. We arrived in the morning, and they let us check in at 11 a.m., which was very kind.||The hotel’s two cats are absolutely adorable.||The location is convenient — there’s even a Michelin-recognized Nyonya restaurant nearby. Unfortunately, there was a wedding going on when we visited, so we didn’t get to try it.||You can occasionally hear cars passing by, but it doesn’t affect sleep.

I stayed in Penang for work for a week. |Rather than in an anonymous business hotel, I chose to stay at 23 Love Lane. |I could not have enjoyed my stay any more! From first to last minute, it was a treat.||A tranquil, quiet, reflective, & simply beautiful boutique hotel full of eclectic antiques. The room was spacious and beautifully furnished, the bed was comfy, the many seating areas throughout the hotel invite to relax and absolutely all staff were incredibly nice and helpful - including the reception cat! ||Looking forward to my next trip to Penang and stay at 23 Love Lane.

Went to the old part of Georgetown for sightseeing and discovered this beautiful boutique hotel. It is located nicely at Love Lane just in the middle of an area with bars and restaurants well known for its trendy nightlife. I will surely stay here next time when I am in Penang.

Summary based on one night stay: Great location in a beautiful heritage property with very nice grounds. Very friendly and helpful staff. Got an upgrade to one of the best suite rooms and, frankly, it will be hard to stay anywhere else. Quiet, good aircon and wifi. Stairs for some rooms with no lift. Very good breakfast in adjoining restaurant. Highly recommended.

This is a quaint hotel, with a warm, rustic feel. The rooms, which are somewhat comfortably scattered on various levels and in various parts of the hotel space, are spacious and airy, with high ceilings and plenty of seating. (At least mine was, as well the other two that I saw. [Coincidentally, my room appeared to be the same room that Rich H. was in, based on his pictures.]) The decor is warm and comfortable; I had cool modern street-style art in my room, contrasting with the old, weathered-looking furnishings, reminding me of Penang's uniqueness even while I was inside. The bed was on the firm side to me, but it was not too bad. As the hotel is surrounded by other buildings, I generally left my windows closed and enjoyed the thoroughly efficient a/c. Open though, you get the sights, sounds, and smells (mostly positive!) of the city right outside your room. The hotel has lots of open-air spaces, most of which are covered, although there are a few uncovered areas as well; there is plenty of seating throughout the shared spaces. The hotel's location is excellent -- an easy walk from numerous sights and restaurants. The street it's on can be a little tight as busy periods as it's narrow and there isn't really a sidewalk, but the drivers seemed conscientious and there didn't seem to be a problem during my wanderings back and forth. The staff members are wonderfully friendly and attentive.

This hotel is in the heart of all the action in George town. The hotel is small but packs a big punch when it comes to service, charm and comfort. Our room was big and comfortable. It had a lot of impersonality. The lay out of all the rooms was great because we did not hear a thing. The afternoon tea and being able to help our selves to water or soda pop was very nice.