2Ciels Luxury Boutique Hôtel & Spa

My only regret about staying at 2 Ciels was that we did not stay an additional night. We stayed at a 2-Ciels for 2 nights while in Marrakeh. We enjoyed every minute of it and would recommend anyone staying at this amazing establishment with top notch service. When we arrived I was a bit concerned because the staff were whispering as if they could not find our reservation. While we waited we offered tea and treats that were a very nice touch after a long train ride from Cassablanca. They eventually checked us in, and the room was HUGE. To be honest, to this day I wonder if there really was something wrong with our reservation and we got an upgraded room. At any rate, our room had a large bathroom, a lovely balcony, and enough floor space to run up and down if you wanted to. The hotel is in the newer part of the city with lots to see, and the staff was helpful the whole time giving us advice on restaurants and how to get about. It is a short ride to the Medina and to the popular sights. The breakfast was amazing and the roof top bar was the literal cherry on top. My new go to stop in Marrakech. We spent our last night in Cassablanca, but wished we had stayed at 2 ciels! What a place.

The location was great, very close to many touristic attractions. All rooms are well equipped, comfortable bed, big mirror. If you're choosing a room, I definitely recommend booking a suite — it’s more spacious and feels more comfortable for a longer stay.There are two pools: a deeper one on the ground floor, and a smaller rooftop pool with stunning views over the city. The rooftop also features a great bar.Overall, it was a lovely stay. We truly didn’t want to leave!

Everything about our stay was excellent. The room was impeccably clean, the breakfast was delicious and offered a great variety, and the other services were equally satisfying. We would like to extend our special thanks to Fatma from Guest Relations, who was exceptionally friendly and helpful. We’re a bit disappointed that we only had the chance to meet her on the day of our departure, but we’re certain this won’t be our last visit we’ll definitely be coming back soon.

The rooms were large, clean and cool. The bed was enormous with lively clean crisp white sheets, the pillows were soft and large, TV options were fantastic, the air con was very cold. The bathroom was modern, clean and smelled lovely too. The choice of 2 pools was lovely depending on the time of the day - shade/ no -shade, the 2 restaurants were lovely - either poolside snacks or great Spanish restaurant, very lovely!!! We thoroughly enjoyed our stay here - Thankyou !

We had three nights at the 2Ciels and would definitely recommend. ||It's about a 25 minute walk into the centre (about £4 in a taxi) and about 15 minutes from the airport. We didn't find too much local to the hotel but a couple of shops where we could stock up on water and snacks. We ate at Nobu one evening which was only about a 10-15 minute walk away and it looked like there were a few other nice places about the same distance away.||Dounia, the customer relations manager, was great, very helpful and friendly and went out of her way to help us.||Our arrival was a bit clumsy. We had booked a taxi via the hotel to pick us up at the airport (and they asked for the flight number and said they'd still be a taxi even if delayed), we were delayed slightly, but no taxi - it was very easy to get one ourselves and half the price so not a problem. ||On arrival they seemed at a bit confused with our booking and wanted to check we'd used the same name on our passports to book - which we had - the booking was fine but their initial response did worry us! They also said they'd bring us some tea when we arrived while they sorted our booking out - but they never did - only small comments but it was a bit of an inconsistent start given the rest of the stay was great.||The roof top bar is great for a snack and drink in the day and was fun in the evening with the DJ and the views. ||The downstairs pool weas nice and relaxing, a bit quieter than upstairs, but the pigeons did become a bit annoying.||Breakfast was great, a nice buffet and we ate outside every morning and enjoyed the warmth and eating by the pool. The buffet was great and service excellent. ||My husband had a massage and said it was very good.||We had an evening flight, we left our luggage at the hotel and went out for the day then came back and they were fine us using the spa area to shower and change before our flight which was an added bonus.|We'd definitely recommend the hotel to anyone wanting a base to explore, next time we come back we will try a Riad, just for a different experience, but it was a great base for a three day trip.||Thanks again to Dounia for helping us out with a few things and for offering to help us out and book anything if we make a return visit.

We have had an amazing stay here. It is a true boutique hotel with wonderful facilities and tasty and quality food. All the staff are very professional and friendly. We would definitely stay again.

Stayed here for the last night of our Morocco holiday and really pleased with the location, quality and friendly staff. Gorgeous roof pool and the local area is well located and feels very safe. Thanks team!!

THEY WILL STEAL YOUR MONEY CAREFUL!!! Dont ever go to this hotel if you dont want a traumatic experience. THE CLEANERS STOLE MY MONEY 2 times first one was 200MAD that we left and then they cleaned the room then it was gone. second my wallet was in my luggage (inside roughly 1500AED + UAE debit card.) when we came back it was already in the cabinet with my makeups but since they cleaned the place i just didnt mind. in my mind they just secured it in the cabinet because they cleaned. I realized this when we are already at our layover flight. a lot of texts from my bank that they are trying to buy from temu and shein MAD currency and GBP and my bank keeps sending me otp’s so i blocked my card. how did i know that they did it? i never went out with my wallet the only people who went in the room are the cleaners