Kennedy S.
Google
Our family of five stayed here for four nights, and unfortunately, the experience was quite disappointing. The listing clearly stated that the apartment had a washer, which was one of the main reasons we booked it during our 10-day trip through Europe. When we arrived, there was no washer, and after contacting the host, we received very slow responses and no real solution. The host eventually apologized and said she thought there was one in the unit, but by the time she offered a laundromat option on our last night, it was far too late to be helpful.
Because of this, we had to make do with only one towel per person for a four night stay and a single dish towel — not nearly enough for a family. Communication was poor overall; I even had to reach out myself to get the check-in details and directions, which should have been provided in advance.
On top of that, there’s a bar downstairs in the same building that can be noisy late into the night.
The only positives were the excellent location — close to major attractions — and that the apartment was clean when we arrived. However, the lack of promised amenities and slow communication made this a frustrating stay and not one I would recommend.