33 St PATH / 34 St - Herald Sq Station

Good tunes

I was treated very badly by the staff (black women with glasses) working at the window. She shouted at me impatiently saying I am taking up her time (without even understanding my questions) I’m astonished at the system could hire such uncivilized people and I have written a complaint hoping that this could be looked at.

This station is centrally located in mid town with easy access to Penn station, Empire State Building, and shopping at Macy’s and mall above the station. The electronic display upgrades are welcome change. The station was clean. There was a platform performer doing karaoke which was a good entertainment till train arrived.

If it was just for the train service, MTA deserves 1 star for all their signal problems and million times of bringing me late to work and tripling my commute. The station is big with different levels, the pros is that it's big and you get to choose the yellow or orange lines, the cons is that it's big and literally takes you longer to get to your train. Always having some kind of performances, however alot of homeless people are starting to move in the station.

If you need help nobody going to help but use ur card to pay or buy a ticket for 7 days . If you are lost . You must need internet and use gps.

There is a set of musical instruments at this station hidden in plain site. Look for green metal bars at just above eye level on the N/R Platforms. Wave your hand in front of the holes. Pretty cool!

It's one of the busiest transportation hubs in the city with lots of attraction such as the original Macy's adjacent to the station.

Probably one of the worst subway stations in the world. Always smells bad, looks ugly, plenty of rats, unbelievably hot in summer. Such a shame for the city.