35 Rooms

READ BEFORE BOOKING! We rented a junior suite & a 2 bedroom suite for us and our family through Expedia. Our family was only issued a 7 day visa so on the final night of our stay, the 2 bedroom suite was empty. We were told if we would have booked through the hotel they would refund us and to reach out to Expedia. After multiple calls, emails and Expedia reaching out to the hotel, Expedia just emailed me and said the hotel has decided not to refund the final night. I was not planning on leaving a review of the condition of the hotel but now since they are stealing my money Im gonna post the entire condition. The 2 bedroom suite was disgusting, I was embarrassedour family had to stay in it. The carpet was FILTHY. Cigarette burns in the furniture and mattress. Both rooms freaked of cigarettes and when I returned to the US all of my clothes, suitcases, and everything that were in the hotel for a week smelled of cigarettes. We booked rooms with free breakfast and never got breakfast. Also Expedia says "full kitchens", no kitchen in either room. Our shower was full of black mold and the water temperature never got hot. The showers are not enclosed and water gets everywhere. You cant run the bathroom fan and the hair dryer at the same time or it trips the outlet. I felt bad about the cleaners cleaning our room everyday so a few days we turned on the do not disturb light and just asked for clean towels. Two of the nights there were no clean towels available, so they gave us bath mats for towels. The 2 bedroom suite had a leaking sink that soaked the carpet. The elevator was so small no more than 3 small people could fit. The 35 rooms bar downstairs played music so loud we had trouble sleeping. This is my 4th trip to Beirut. Ive stayed at hotels each time and this was the worst one by far. Save yourself the hassle and book somewhere else. Staff seemed nice but they obviously were telling us one thing about refunding the final night and now refusing. I tipped the housekeepers and the front desk staff when leaving which I now regret. Only positive is the location.

Amazingly nice staffs with well cleaned facilities😄 Only thing I didn't like is that a bottled water provided for free was already opened when we arrived to the room (*_*)Highly recommended to travelers who needs a reasonable accommodations!

We won’t be returning. The lack of attention from the owners & management is unbelievable. Constant shortage of towels & pillows, rooms reeking of cigarette smoke, air conditioning that plays up, room cards that constantly fail. Very upsetting when you raise these issues with the team & they can’t do anything. Truly unacceptable.

It’s very upsetting that I had to pay an arm and a leg for a place that I thought would be very local to where I wanted to go. Unfortunately, this place did not meet expectations. Staff were very unprofessional. They didn’t have towels or pillows with an excuse that housekeeping hasn’t came yet. The lobby and the bedroom is all smell like cigarettes, and there were cigarette holes in our mattress. We had to freshen up the room as soon as we walked in. Every time we would call they wouldn’t answer so we had to call them from their website to ask the basic things our air conditioner kept on turning off and on for some reason and staff had to keep coming in to fix it up. There is no shampoo or conditioner, so make sure to bring your own. Even the staff were ranting about how management doesn’t supply basic needs for their customers. Unfortunately, I will not be back.

The experience was way below average.. especially the cleanness of the room and how old and used the furniture.. its a shame with that location

It was really amazing stay. If you want to be near sightseeing and Hamra Street and Beirut Downtown and if you wanna to have an affordable clean hotel, then Offcourse you should reserve here.

The hotel is very central in Hamra, the rooms are spacious and equipped. Mini fridge, coffee and tea station, and pleasantly decorated. |What made my stay memorable is the team members working there. They were super friendly and always willing to accommodate and help. Always serving with a smile and always eager to assist. |Will defiantly consider this hotel for future visits.

The location was great, everything is very close to you. It’d a simple hotel with no breakfast. But it was good. As a solo female traveler I felt very safe there and they were very kind!This is how the view looks like, outside of the hotel: