Simone D.
Yelp
Looking to try something new, my boyfriend and I decided to try the 360 Restaurant. We were hungry after catching a movie and became really excited after looking it up online. We arrived around 9:30pm on a Saturday night and it was pretty empty; about 5 tables in use (mostly couples). There didn't appear to be a hostess on duty so we were a little confused at the entrance, but the bartender said she'd be with us shortly. After making a drink, she led us to our table and were greeted by our waiter. We ordered a mojito, coconut shrimp, and fried Asian dumplings (appetizers). Our waiter soon delivered two waters and we waited for what seemed like forever for the mojito and appetizers. My BF even joked that maybe the waiter forgot to put in our order. At this point, we were still in good spirits and finally ready to order dinner. Eventually, our appetizers arrived, which exceeded our expectations; they were hot and delicious! After another long wait of staring at the empty dishes that no one bothered to clear from the table, our food arrived. The server asked me to cut into the steak to verify it was cooked as ordered. I was immediately let down. I ordered the sirloin (medium), loaded baked potato, and squash. My steak was cooked beyond well and served sitting in a pool of water from the overcooked mush that was supposed to be squash. There was also no cheese on my loaded baked potato (just sour cream and bacon). My BF ordered prime rib (medium), loaded baked potato, and green beans however he was served squash. After informing the server that he ordered green beans not squash, the server explained to my BF that the green beans were not ready yet and they didn't want us waiting any longer so they decided to serve squash and bring out the green beans later. I told the server that my steak was ordered medium. He seemed confused and lost for words so he sent over a manager. Not wanting to wait another hour for another steak, I said it was fine with me and the manager said she'd remove it from the bill. After trying the prime rib (also served in a pool of squash water), my boyfriend said it was equivalent to eating mildly seasoned cardboard. He ate his cheese-less loaded baked potato and we waited on his green beans, which still hadn't appeared. Also missing in action was our waiter, who we hadn't seen since placing our dinner order, and our mojito and water were long gone. My BF and I sat and talked while we waited for him to make an appearance. He eventually stopped by and at this point I no longer desired a drink, I just wanted the experience to be over. We told him the green beans hadn't arrived and he immediately cut us off and ran off to grab them. He then returned with burned green beans! At this point I was in complete disgust with the service quality as well as the meal so I asked for the check. When dropping off the bill the waiter made sure to apologize for the "kitchen's mistakes" in an effort to ensure he still received a tip. I left completely dissatisfied with every aspect of the experience, feeling like I had just thrown $65 down the drain. When looking up the restaurant we'd decided to give the Sunday brunch buffet a try but it's safe to say we gave up on that idea before we got out the front door.