Florian Glanzmann
Google
We stayed here for one night from Wednesday 17 to Thursday 18 September 2025, en route to Corfu, Greece. I think it was room 525.
POSITIVE:
Great location, close to Milano Centrale.
Rooms were ok but could use some maintenance (our AC control was broken, so I had to call the reception at night to stop it because it was freezing cold in the room).
NEGATIVE:
The receptionist who did our check-in was obviously very ill. He was coughing, sneezing, distributing his germs all over the place. The reception area was packed with people who were all exposed to this for multiple minutes.
Trying to avoid an infection, me and our seven month old son waited outside until my wife completed the check-in (which took ages for some reason).
After that experience, we did our best to disinfect our travel documents and anything that came in contact with the sick person.
Sadly, our effort was unsuccessful. Three days later (on Saturday night), our baby developed high fever, with swollen eyes, and was diagnosed with COVID by a pediatrician at our holiday destination on the following day (Sunday).
I too fell sick two days after that (Tuesday).
Our well deserved holiday was severely impacted to say the least.
Our son has since recovered, so did I, but my COVID test is still showing a positive result (today is 30 September 2025), forcing me to reschedule appointments, etc.
The medical assistance required for our baby cost us 700 EUR in total.
All this was totally unnecessary and completely avoidable!
I find it VERY RUDE and SHAMEFUL for this employee to have shown up for work being obviously very ill, with swollen eyes, coughing, sneezing, fluids literally running out of his face, when his job literally meant him spending all day in direct close contact with guests who were looking forward to a nice holiday - and NOT TO GETTING SICK because of him!
What was in his mind?! It should not be that hard to call in sick and have somebody else take your shift, no?!
Please revisit your code of conduct, dear 43 Station Hotel. We will avoid you in the future.