Kelly R.
Yelp
BUYER BEWARE: THIS PLACE WILL GIVE YOU FOOD POISONING. I've never left a review before because even with bad food or service, I've never felt a pressing need to warn others. This time is different. Here's our story:
On Wednesday, March 13th, our party of nine came into 501 Main with a reservation for 6:30. We spent over $500 for our meal, which included firecracker shrimp and two orders of bruschetta for appetizers.
My two sons, ages 10 and 14, are the only people who ate the shrimp. About six hours later, they both became violently ill with vomiting, stomach cramps, and other food poisoning symptoms. My 14 year old felt so bad, he begged me to take him to the hospital. I had to go to urgent care with him for an IV to get some fluids and an anti-nausea medicine. The doctors there said his symptoms were consistent with food poisoning, not a virus, since nobody else had any gastro-intestinal distress. Since they were the only two people eating the shrimp, it was quite clear what they got the food poisoning from.
My sons had to miss skiing on Thursday and Friday, which we'd flown to Park City specifically to do. When I contacted the restaurant, they referred me to Alyssa Marsh, the owner. She said she'd take care of us and offered us a $100 refund which never arrived. When we pressed her on the matter, asking where it was and if she'd refund our portion of the check - because our family of five who were affected by the food poisoning spent $280 alone-- she ghosted us. We never heard from her again and this bare-bones refund has never arrived. Our kids' trip and ours was ruined due to the absolute negligence of this establishment.
Save your money and go somewhere that actually follows healthcare protocols and responds when people tell them they were violently ill because of unsafe food practices.
501 on Main is gross, the little cups of water they give you are warm, and our server, although nice, was so utterly in the weeds, we had to beg her for refills. And by the way, the "steak" entrée (Main Street Cut of the Day) didn't taste any different than the Signature Pot Roast. Exact same mealy texture. Exact same brown, greasy gravy dumped on top. My 14-year-old in culinary class could cook a better steak than that, for the record.
If I could give this 0/5 stars, I would. Absolutely wretched.