5Elements Hostel Frankfurt

I had booked a single room equipped with own bathroom and kitchen for one night along with the complimentary breakfast facility for the next day. The room was clean, hygienic and well-maintained. The location is just 5 mins walk from the Frankfurt Main Hauptbahnhof which is a very big advantage. The hostel is also very safe with good security of doors and maindoors. The staff were friendly and kind. The staff at the reception was kind enough to arrange a person who helped me take my luggage and dropped me till the platform on which my train was arriving. Truly grateful for their help. Definitely recommending a stay here.

I stayed here back in Apr. 2024. If you're going to stay at a hostel in this area of Frankfurt, this is probably the best choice. It's not the hostel's fault at all, but the area outside the hostel is really terrible. It's right in the middle of the red-light district, which I normally wouldn't care much about, but I did almost get mugged by a couple guys across the street from the hostel late one night, but the hostel staff let me in right away because they recognized me, frankly saving me. The inside of the hostel is pretty nice. The lounge area is very comfortable and spacious. The staff are really chill, really nice, and they'll take your stay seriously. My room was high up, which had an alright view. You get a huge trunk under your bed to put your luggage in, which was kind of nice. Pulling it out over and over again was a bit of a pain (that's my own fault for being forgetful), but it's definitely spacious, so you'll likely have room for all of your things. I personally had a ton of extra room because I traveled light. The overall quality of the room was alright. There's nothing wrong with it, it just was... alright. Sometimes, that's a great thing. There's a pool table in the basement and there's an entertainment area: tons of DVD's and Blu-Rays to watch on a decently sized flat-screen. There's a small kitchen area that is in the same room as a washer and dryer that guests can pay to use. It's frankly too crowded in the kitchen/laundry room once more than 2 people are in there. I recommend they find a different setup for these two services. Each floor gets a couple private showers to use. I don't know if it was a fluke with mine, but it was THE DARKEST shower I've ever been in in my life. It was really difficult to see anything in there, which made me feel really uneasy.

The room itself is not bad, a clean hostel. The service was terrible. Especially the black-haired, glasses-wearing receptionist in the morning is crazy. Do you understand that your job includes explaining things to customers? I don't know if you're annoyed because you're working from early in the morning for a low salary and busy, but at least try to add "please" to your imperatives. Don't take out your frustrations about the way you're treated on customers. Calm down. The rest of the staff seemed pretty busy but at least not aggressive. The toilet was clogged and didn't get fixed for a day, the kitchen is the height of unsanitary conditions. Yes, it's a bit of a low end hostel in Frankfurt. It's cheap so I guess that's to be expected (but worse than thought) I recommend this to young people, especially men, who don't mind the discomfort. I definitely don't recommend this to women or people with money to spare.

By far the best hostel Ive ever stayed at. The service, the location, and the facilities are top top. All the employees were always with a great attitude and open to answer all of my questions. If you are looking for a safe place to stay, do not hesitate to book a room at 5 Elements.

A bit more expensive than other hostels in the area, but overall they do a quite good job. Attentive front desk staff, pretty clean and modern facility and fun and friendly guests. Only recommendation would be to be competitive with AO Galluswarte in price. Then I'd book this hostel every single time!

The hostel was decent, and the staff was friendly. However, I barely slept because one guest was talking loudly while sleeping and making disturbing sounds throughout the night. Though they eventually moved us, it felt wrong that he was allowed to stay a second night despite the other complaints the day before.

Right after booking they send you this by mail: "We're in the middle of the red light district. If that bothers you, you can cancel for a 1 night fee." I was staying one night, could've put that on your website before booking if you weren't as deceptive. At night, there's drunks on the streets, broken glass on the ground. We were legit scared walking there. Mattresses and sheets were stained. The price isn't even an excuse, for the same price you have a clean space and personal utilities at different hostels. Also, some people seem to use their bed as a long-term place to stay, entering at 5AM with the full lights on, or talking on the phone.

The hostel is very clean and comfy. You can borrow locks for the safes in your room and in the cellars, where you can also leave your luggage after checking out. The employees are very kind and helpful as much as they can. Very close to the station.