7-Eleven

Guy has door locked sitting behind the counter hiding. With the open sign on the door. Lazy employees..

Every time I come here, they are “cleaning” and the doors are locked. But you can never see them cleaning and no point coming back since this sign or similar is up all night most nights. Just gotta hope they recognize/ trust you enough to open the door

The guy might be rude as hell but the girl working there with the great eyeliner is the nicest cashier I've ever encountered at a 7-eleven

The guy who was working in store didn’t open door for me cause I was black he said , but opens door for other people , this worst store discrimination in top level, I’m file complaints and I’m gonna escalate this matter , this cashier have bd behavior , cause he don’t have right to pick and chose in top of that he curse me out and called me names , I was just trying get my stuff This guy need to be fired and store need be close permanently !!

What's strange is I'm now working in the area. All 3 times I've attempted to come during the past week there is always a sign saying closed for cleaning for 1 hour. 1 night i can around 1 a.m. another around 2 a.m. here today it is 4:05am. And there is still a sign saying "Closed for cleaning for one hour." Coincidence??? 🤣🤣🤣

Completely closed at 4am, like all the other fake 24/7 stores in this town. Just change the listing!

Came at 10.30pm and it was closed. I drove here a few miles because it said open 24/7. Damnn you guys

Gotta be the worse 7- eleven in Oakland. Staff are always rude. They are always out of something I need I’ll probably never go to this one. And i recommend you avoid it as well

i've only come here for one thing twice and it was condoms and it seemed just as fine a place as any to get them. Not a great deal. And they only sell in 3 packs so not really a place to "stock up", but if you're like me you'll get them, be extremely disappointed, give up on dating and still have at least 1 extra to use in the very distant future, if at all. It's right on the corner but the minimal parking they have is p tight... especially if you're next to a leisurely parker who doesn't realize there's other people on earth, too. the working the front seemed fine. I felt like a high schooler the first time I stopped in and I felt the need to make an uncomfortable joke but it's not necessary. whether you're getting a slurpie or poppers, they don't care as long as you don't try to pull any jr high funny business and steal shit.

I always love coming here, i go here a lot and im pretty known by a lot of the staff! Everyone's always super nice and they always have my favorite energy drinks in stock. Its not in a great area but i dont think that reflects on how the business is run, after all its a 7-11. Always have great deals!

WARNING: THIS 7-11 IS NOT 24 HOURS. WARNING: THIS 7-11 IS NOT 24 HOURS. WARNING: THIS 7-11 IS NOT 24 HOURS. Despite the hours listed as 24/7, it closes at 9:45pm every day. Usually needs restocking. ATM is almost always out of order. Prices a little higher than normal for certain stuff. There's a gas station across the street where most things are almost 30-40% cheaper! Rude owner. Otherwise pretty clean. God forbid U need late night convenience for your munchies, beer, or emergency condoms, cigs, caffeine- good luck, they'll be CLOSED. Bonus star only cuz this place is clean and most of the staff are friendly. The owner however has an attitude .

Me and my friends went into this place and we started looking for chip to see what we can afford, since we are highschoolers we were low on money. My friend asked the manager how much a hot dog and told him nevermind cause he didnt have the money. Now ever a minute later he started yelling at us to get out and that we had been in there for too long (we were in there for 5 mins) yet he didnt yell at the white-looking teens that entered at the same time (we and african american and salvadoran) We talked back and told him we where looking and its a store and the point is to look around. He told us to not be smart and he had worked there for 40 years. And again he didnt say anything to the white-looking teens. We left and the white teens droped their stuff on the counter and walked out with us. I appreciated that. (Sorry for my grammar, English isn't my mother tongue)

It's funny a guy refused to use a microwave for 15 seconds. I always buy something to try support the store and try be fair. I think it's politics of 7 eleven to use the microwave so you have more clients and can sell more. This specific store will never have one buck mine...

None of the employees were wearing masks. No Masks = Equal No Sale

They should just close down by not being open for 24 hours like HOW is that even possible 6am-10pm the nerve

The posted hours at 6:00 AM to 10:00 PM but they close every night at 9:45. Additionally the person working at closing is incredibly rude about it. I went into the store at 9:40 and he chided me to hurry up, speaking condescendingly and rudely to me. If they simply change their sign to indicate that they close at 9:45, I would give them 4 stars, because all the employees who work during the day are really nice.

Nowhere in any 7 eleven I have seen worst customer serv rep than here at this location(my neighborhood). On 12th feb chilly cold morning at 930 am im here for a cupa coffee. Forgot to bring cash, i take out my card to swipe it and the cashier, an older man, snatches my coffee and immediately dumps into the nearby trash can saying ONLY CASH FOR A COFFEE OK. What a rude piece of crap he is that he trashed my morning coffee. Its sad he treated me as though i was a shoplifter. Till this day, i haven't known when this chain franchise corp started this new rule of CASH ONLY.

the person who is serving is very impolite. I had not been parked for even 5 minutes and he already wanted to call the tow truck, also entering the store they start to follow you thinking that you are going to steal something.

Kamel Red Lights, Blue Moon beer, Tostitos Salsa con Queso and multigrain tortilla chips. . .need I say more? How sinful, the ability to indulge all of my vices for less than twenty dollars and in under ten minutes door-to-door. Hee!

most of the time very convenient. most of the time the floors are clean enough. most of the time the workers are real nice. most of the time the staff smiles at the customers. most of the time i am happy to stop in and get a snack or a cup of coffee. most of the time and that means they are more than average quality. i like this location most of the time.

Worst experience of my life. I pulled in to grab a drink a few days ago and while in my car I was pulling up the waze app to GPS my next location. The parking lot is extremely small so I planned to get in and out... I was parked for about 3mins when the employee came out and asked me to move. I explained to him that I was coming in shortly and that I was looking something up on my phone. He begins yelling at me that someone is waiting. I told him that he was being rude and he walked away. 30 secs later, The car to my left pulled out and a lady pulls in. She jumps out the car and starts hurling racist insults because I didn't move for her. I was totally shocked and disgusted. At this point I could not believe my eyes. I sat there debating if I should go inside and spend my $$ after this and the lady comes out and yells some more. She also said she wishes she had a gun because my ppl deserve to die. The owner of 711 comes out again and they are all yelling for me to leave. I could NOT believe this!! My money is just as good as hers, I was not there any more than 10mins at this point and they treated me like a homeless loiterer. NEVER will I spend a dime there, oh and I got a pic of the racist lady who did all of that so she could buy a 6pack.

7-11s have improved over the years. They have fresh packaged fruit salad and other salads, packaged sushi, better packaged sandwiches, bananas, two kinds of hot chocolate.... This looks like a family-run place; sometimes a child or two plays behind the counter, near the "Barely Legal" magazines that they also place behind the counter! Service is fast and friendly. I even enjoyed a short political conversation with the owner who commented on Prez Bush in the headline on a newspaper I was buying.

7-11 gets almost 4 for carrying some wines, microbrews,in sixpacks and 22 ouncers. service was above average like most 7-11's, i didn't have to park in their lot which seem full. buys: red strip ale (3.39) -this or brown newcastle, what a choice! notes: -would be 4 stars if parking was great -found parking on street. -clean, sma;;, efficiently stacked store.

The goods here are excellent and you can definitely satiate your munchies or late night cravings with a variety of tasty treats like nachos, hotdogs, and Slurpees at a reasonable price. I love 7-Eleven stores, but it's very hard for me to rate this specific location with more than 2 stars, mainly because the guy behind the counter is a real D***head. I came in during free coffee week (with App), and he gave me lots of attitude for getting an XL cup, because he claimed that it applies on medium sizes only. I proceeded to prove to him that the ads says "Any Size, Any Cup", but he wasn't budging, he wanted me to pay the difference, I said: "F*** You, and walked out the door with my big A** cup, like a boss. I'll never come back to this specific location again, no one should have to deal with a coffee gestapo.

Shit place. The owner does not care about his customers. A crate of merchandise was left in the middle of the aisle, I tripped over it and fell yelling. He saw me on the floor and did not do a damn thing. The soda fountain output was so watery it tasted like seltzer water even though there was a bit of syrup in the cup. When I went up to cash in my winning lottery ticket, I was asked did you check it? I replied, What do you think? Not going back

This is my go to 7-11. What can i say? It's a typical 7-11. It's always had everything I've been looking for when i shop here. It can get a little interesting later in the evening, but that's Oakland.

The parking lot is a wreck. They have a surcharge free ATM if you are a credit union member. I think this applies to any credit union. That is all.

Three stars for not having a good beer selection, but they get an extra star because of the staff. They are all nice and friendly. One day I had a Slurpee craving for a specific flavor..... It wasn't coming out right. They told me they had just refilled that flavor and I could come back in 15 minutes, or get another flavor. They always have milk, chocolate, lotto tix and the newspaper. And they take ATM/credit for insanely small amounts, with a smile!

4/5 because They don't carry plain yogurt or regular half and half, but besides that this spot carries last minute bbq needs and beauty products that you might need at 10pm.

This 7-11 is not good for much but somehow it makes me feel better knowing it is there, just in case.

They got away the first time when I bought 4 packs of Camels for full price when they should've been $3.99/each if you buy 2. They tried to do it again another time but I said something and then they played it off by looking at the price tag on the shelf behind them as if they didn't know. Otherwise they're pretty friendly, they don't eyeball me as if I'm about to steal something. I like getting my ice here because they come in the Alhambra 3 pack.

The man working there at noon today, was rude, dismissive and irritated because I gave the store service a compliment. I simply mentioned that the co-op ATM didn't charge me. He was cleaning the counter and claimed I should only talk to him if I had something important to say, then he would respond and that he was busy. I turned and walked out. When I was in the parking lot, he ran to the door and yelled, "don't ever come back to this store again". Maybe he has a short man syndrome. But my recommendation is to NOT go there if he's in there. Poor customer service.

Parking at 7 Eleven is slim to none but seeing that it is a convenience store people are pretty much in & out. This is the place to go when you want a strawberry shortcake ice cream bar.

There have been some occasions in which the employees are somewhat " unappreciative an rude," But overall, This is a nice little convenience store.

I like these owners and staff. If I need a quick newspaper or ginger ale for an upset stomach or an occasional oreo ice cream....here I show. If I need pre-cut fruit while I am on the run....I just whip into their parking lot. It is the quickest spot on the ave to get something to hold you over. Funny, nice staff.

I give this location 5 stars just for the awesome variety of slurpee flavors! Store always has what you are looking for and never lets you down on the icee machine ;)

Terrible experience. The attendant/owner so rude and untrustworthy. Count your change!

Honestly customer service in this 7-Eleven is horrible the owner of the 7-Eleven does not have no customer service skills whatsoever his language was vulgar and unprofessional this gentleman should not be owning a 7-Eleven I'm highly disappointed worst 7-Eleven experience in my life and I have been to a lot of 7-Elevens from coast to coast staff with no uniform that he doesn't care he's been owner for 40 years and he doesn't care about customer service. I have been coming to the 7-Eleven for over 7 years and because of this one situation I will be boycotting this location I am so disappointed usually walk in and say good morning to staff is usually friendly honestly I feel like he is very mentally unstable and should not even be around people truly was a scary situation for me this all started because I stated that most 7-Elevens they put a cup in the trash can to keep it open for the customers to throw away their half and half and this gentleman went off saying this is not all 7-Elevens cursed me out I do not even feel like saying the language that he said what's with my elderly father he felt very unsafe we told the staff to go ahead and call the police because we wanted to document the situation but they never showed up so for my safety and the safety of my father I decided to leave I will be contacting the corporate office well I wish my first Yelp review was a better one bless and wish you all the best

Owner clearly does not know how to run a customer service business. Proceeds to berate customer because he is out of an item with a coupon. When told he is making a fool of himself in front of other customers he yells to get out of the store "asshole." Then says he is calling the police and the customer is on camera. All for a coupon...

this store makes up it's one policies and fee on american express and charges to make deposits !!! unlawful peace of shit!

Im sorry are there more than one 7-Elevens on Grand Ave? I had a horrible experience there and will never return. Im not one to pull the race card cut I do believe that one man was extremely rude to me and another African American customer. It was truly disgusting and I will not support there buisness at all!!!

7 eleven is okay, because there're always open, but the service sucks! The donuts are never fresh and person trying to help, always has an attitude!

My I-phone was ripped off this morning at approx 3;10 a.m. at the 7 Eleven at 3500 Grand Ave in Oakland (store #14174). I reached around a cleaning person to retrieve some Muscle Milk in the cooler. I had to reach around him because he was blockng the cooler & made no effort to move. The janitor actually didn't appear to be cleaning anything at all! When I reached around his bucket and mop, etc, my pocket was exposed and the guy snached my phone! When I got home (5 minutes away) I realized my phone was gone so I called my lost phone from my landline. A guy answered, I explained the sitch and he actually told me he had left the location where I lost my phone. I went back to the store asap and there he was, still there. I asked the guy about the phone and he shook his head "no" to me. I persisted and did get my phone back. Beware if you shop there. They are thieves. The guy really appeared to be a pro. The guy behind the counter was in on it! WATCH YOUR BACK IF YOU GO THERE. I won't be going there anymore, spendng my hard earned bucks. Also, 7Eleven doesn't have a lost & found or a complaint deptartment. When I called the store no one answered. (the phone # was on the receipt.