Hermione R.
Google
We recently stayed at 98 Acres Resort & Spa and had a slightly mixed experience.
The resort itself is large and feels more like a full-scale resort than a boutique hotel. It’s clearly very well suited to hikers and travellers looking for an active, outdoors-focused stay. Personally, we tend to prefer smaller, more intimate boutique properties, so it wasn’t quite our style. However, for guests who enjoy a bigger resort atmosphere with expansive grounds and facilities, it would be a good fit.
What truly stood out was the staff. From arrival to departure, everyone was warm, kind, and genuinely eager to help. Nothing was too much trouble, and their hospitality made a real difference to our stay. A special mention must go to Indika, who looked after us at dinner. He was wonderful - funny, attentive and incredibly kind. He knew the menu inside out and gave excellent recommendations. A real personality and a credit to the hotel.
The food was acceptable, especially considering the scale of the operation and the number of guests being served. While it wasn’t the highlight of our trip, everything was perfectly edible and well presented for a large resort producing high volumes. The restaurant itself is a very large space and can feel quite chilly in the evenings, so we’d recommend bringing something warm to wear at dinner.
Overall, while it wasn’t quite our preferred style of property, the exceptional staff and beautiful setting will certainly appeal to those looking for a larger resort experience in Ella.