9HOTEL CENTRAL

What a lovely hotel! From check-in to checkout, the staff was friendly and accommodating. Breakfast was solid but limited. Good eggs :) the honesty bar is lovely. And well stocked. Excellent location, within walking distance of everything. And the free coffee in the lobby is a phenomenal bonus. I would definitely stay here again.

We stayed from the 15th till 23rd October 2025 in a superior room with a balcony. The room is spacious, clean and newly renovated. Room amenities is O.K with daily top up of tea and coffee capsules. The biscuits are a nice touch. The staff are friendly and welcoming especially Carla who is a ray of sunshine! Well done Clara. You are helpful, always with your greet & smile and enjoyed meeting you everytime we pass by the reception. ||The location is also great being near to the Central station and also the Grand Place area.||Overall we enjoyed our stay very much.

Amazing experience! The room was compact, super clean, and nicely designed. There’s also a cozy lounge in the lobby with a coffee machine you can use. The location is perfect—just a short walk from the central station and Grand Place. The staff were incredibly friendly, you can really feel how much care they put into every detail. I had such a great stay and would definitely recommend this place to anyone who loves a warm and comfy atmosphere.

We were visiting Brussels for the 1st with another couple a week before Christmas. It was centrally located to walk or take public transportation. The honor bar and lounge made it easy to gather at the end of the day. We especially appreciated the personalized service and recommendations the front desk clerk Edyta provided.

Noisy area. They love sirens in Brussels throughout the night. Stayed on 2nd floor. Didn't sleep well lots of noise from street. Modern industrial feel hotel.Bed sheets scratchy. No choice of Pillows, they were too high/firm. Bed also quite firm, mediocre comfort. Breakfast adequate, no black tea/english breakfast tea. Lady at check in desk Edyta was lovely and very helpful.

We stayed 4 nights. |Room clean, very comfortable, small balcony, we very very happy with it. |Some roadworks and general city noise outside but not too bad and didn't bother us.|Small hotel which is close to the train station and the historic centre, so location fine. |Nicely run, we got a friendly welcome when we checked in and every time we came back after a day out. |Would recommend and would return.

Hotel is conveniently located very close to central station, were you can get subway and trains to multiple destinations. Staff was helpful. Room was comfortable, loved that out had a small balcony. There was a lot of construction work nearby so that complicated a bit the walking near the hotel.

Small hotel, very close to the central train station. Very friendly staff and very good breakfast especially when compared to the size of the hotel. The only issue is wi-fi which was inexistant in the bedroom, hence reducing the level of service.

This was an okay place to stay to be close to the central station and the main attractions, but there was enough that was negative that I personally wouldn't stay here again. The look of the room was overall what I expected. However, the rug was completely falling apart. They would've been better just taking out the rug than having that in the room. I was on the first floor (floor above the ground floor) back and my room was very noisy. I wore headphones and it didn't drown out the noise. That's not the hotel's fault (although maybe better soundproofing), but wanted to make note of it in case you're sensitive to noise. I heard sirens, people outside, what sounded like a trash pick up at 1:30 in the morning, church bells ringing... I never really got a good nights sleep. Since I was there 5 nights, it would've been nice if they put me in a quieter room. I was in the executive room and my shower/tub combo had a big step into the shower. Just something to be aware of if that's going to be challenging for you. The water in the shower never got hot enough. Luckily, I didn't purchase the breakfast every day, but I did try it out the first day and I wasn't a fan. It's just personal preference, but I found the scrambled eggs and bacon to be undercooked to my liking. They have a Belgian waffle maker and I was chastised by the woman working about it. There was no sign to wait for her, so I'm not sure what I was doing wrong. I just decided not to go back. It just seemed like there was always something wrong. One day, my fridge light kept blinking, another day my towels didn't get refreshed, one morning the elevator was out so people had to take the steep stairs, for the last two days the hot water in the lobby hasn't worked and the machine says it needs to be cleaned, and one day I came back to my room in the evening and there were bags of laundry just sitting in the hallway. I also had challenges with the wifi cutting out. There's only one person working in the evening, so if there's something wrong, it probably has to wait until the next day. The people working the front desk were friendly and they put a bottle of water in the fridge every day, which is nice. So, nothing horrible, and it is convenient, but there were enough annoyances that it wasn't a great experience.

Spent the most uncomfortable few days at 9Hotel Central. First thing we noted was the bed in the middle of the room, which I guess is their quirk. As we entered the room, our immediate thought was to move the bed to the wall & it was on wheels & easily moveable. Preventing this was the desk, also in the middle of the room, which also served as the headboard and was bolted to the floor. So we were stuck with the setup. Fortunately (sarcasm) the wheels on the bed didn't lock so we were constantly having to move the bed back up to the headboard or lose the pillows And speaking of, the pillows were rock hard, no support whatsoever and this well matched the mattress which gave us both major backaches. Added to the heating that was full blast no matter what temp we tried and turning the temp off did zero benefit Mold in the shower walls but the main floor part was clean so tried to keep to the middle Only saving grace was being literally next door to the Metro so we could venture out & about town There seems to be a lot of love for this hotel but for me, have to say we've experience much better. Won't be back.

If you are traveling to Brussels, I highly, highly recommend booking a room at 9Hotel Central. The location cannot be beat. It's conveniently located across the way from the train station and mere city blocks from the Grand Place. Despite its very central location, the rooms were still very quiet without street noise. I loved the modern, minimalist room decor and was shocked by how spacious the room was in comparison to everywhere else I've stayed in Europe. The comfortable, king bed stole the show and I slept so well that I didn't even miss by own bed back home. Great wi-fi connection, coffee in our room, and nice shampoo/body wash products. If traveling in Belgium, I wouldn't hesitate to stay here again.

Loved the location of the hotel - was really amazing that I could just walk down to the central part of Brussels and enjoy the Christmas markets and shopping I was hoping to. Pros for the hotel include: - Friendly staff overall (was one issue will explain) - Responsive management team - Nicely stocked bar albeit a bit expensive but what can you expect it's a hotel bar - Phenomenal location that's right next to the train station and right in the central part of Brussels - Decent prices - Lovely showers due to nice water pressure Cons for the hotel include: - Not all of the rooms are the pretty ones with brick. We got one that was rather small (despite paying a fair amount) and had all white walls. The TV encroached on the only walking space to the bed so was a bit awkward. - One issue with a staff member being quite rude at early hours of the morning. Had to report it after asking him politely to stop, and fortunately my report was heard. No other staff member was rude the rest were extremely professional and I'm sure it was likely just a fluke because it was fine the rest of the nights we were there. - Security card system is cheap. Because the card readers and the system itself was not very high quality, our cards kept deactivating - sometimes 4x's in one day. We know not to keep the cards next to our phones which is why we kept them as far away as possible yet even just sitting in the hotel room with the card in the activation spot for the lights it would deactivate. This subsequently was the issue with the staff member who was rude as he was trying to say it was our fault when we've never once had this issue before and we're quite aware about how the card readers work. Fortunately one of the staff members gave us a complimentary bottle of wine one night when we were down three times in a row for our card deactivating - was a cheap bottle but the thought was greatly appreciated! Overall Opinion Overall the hotel was very pleasant. I love the location and loved 99% of the staff there. It's a modern place with a decent view and decent prices for what it offers. Next time we visit Brussels we may stay there again; however I'll specifically be requesting a room with brick walls as that was something I was looking forward to!

Great location! Across from Central Train Station and very close to the Grand-Place and the Grote Markt. The room was clean and comfortable if a little small. The bed was large and very comfortable. The staff was polite, friendly and helpful. We highly recommend this hotel and would stay here again.

This hotel is gorgeous. We booked a (very reasonably priced) Club room, although I'm almost certain we ended up with a Suite - the room was massive, with a desk behind the headboard, and a chair, tea/coffee, hanging space, etc. We were on the top floor and the windows were huge - shame we went in January, I can imagine waking up in here to a sunny morning would be quite something! The bed was ridiculously comfortable. I'd stay here again in a flash.