9Hotel Opéra

I stayed at 9Hotel Opéra in Paris and experienced a violation of personal privacy and safety that no guest should ever endure. On the morning of checkout, despite the “Do Not Disturb” sign being clearly displayed, a hotel staff member knocked on my door asking if I needed cleaning. I informed them — explicitly — that no one was to access my room until I checked out at noon.||||Less than an hour later (with DND sign still in place), that same employee unlocked and entered my room WITHOUT CONSENT. I was naked, just about to step into the shower. I screamed for them to leave, vulnerable, shocked and outraged.||||I reported the incident immediately to the front desk and later had a call with the General Manager. During the call, she expressed how fearful and uneasy my experience made her feel as a woman who also travels alone. She thanked me for contacting the hotel directly before posting publicly — saying that having my report allowed her to act on documentation from a guest, rather than reacting to a public relations crisis.||||She assured me the hotel would terminate the third-party cleaning company and replace them with an all-female internal team. While this is a positive systemic step, it does not address the direct harm I experienced.||||I requested a full refund of my $1,700 stay — not to be punitive, but because this was a fundamental breach of safety and consent. Instead, I was issued a $400 refund — roughly the cost of one night and breakfast. That kind of refund might be reasonable for a malfunctioning air conditioner or disruptive construction — but not for a violation of personal safety and consent.||||Despite their verbal assurances, the hotel reframed my experience as an “inconvenience” and went silent after I followed up.||||I tried to resolve this quietly, respectfully, and directly with the hotel. They had every opportunity to make this right. They chose not to. I am sharing this so future SOLO FEMALE travelers can make a safer choice than 9Hotel Opéra.

We had club room on 3rd floor. It’s was clean and tidy but not much space. staff upgraded us to room on 6th floor which was more spacious. Breakfast was nice but not a great deal of choice

We stayed here for 4 nights after arriving from Amsterdam , and it honestly felt like stepping into a different world, in the best possible way. From the moment we arrived, we were warmly welcomed by a young woman at the front desk who greeted us with a smile and said, “We’ve been expecting you!” It immediately set the tone. She handed us the key to room 506, and it was such a funny coincidence, as we had stayed in room 507 in Amsterdam. When I mentioned that, she smiled and said, “Well, I hope this one is better!” And it really, really was. Our room on the 5th floor was bright, cozy, and thoughtfully designed. Beige curtains, warm lighting, carefully chosen textures , it was small but full of personality. I especially appreciated the little design details: a wardrobe area built into the wall with accent wallpaper, mismatched but intentional nightstands (one was metal, the other was a painted wooden stump!), and lovely flooring. It felt curated with love, not just furnished. The lobby downstairs was equally impressive — spacious and stylish, with different seating areas, beautiful couches and armchairs, even a small reading corner with books. There’s also a fridge with drinks at the front desk and a very cozy common area where you can relax or have a coffee. Location-wise, it was perfect. Just 10 minutes from Gare du Nord (we arrived on the Eurostar), 25 minutes walking to the Louvre, and we even walked all the way to Montmartre and Sacré-Cœur. There’s a bus stop right outside the hotel (line 32, if I remember correctly), and metro stations close by. We barely used public transport because we could walk everywhere! The daily housekeeping was excellent — clean, tidy, and consistent. There’s also a luggage room, which was super helpful on the day we checked out. Our train wasn’t until the evening, so we left our bags at the hotel, spent a few more hours exploring Paris, then came back, relaxed a bit in the lobby with some coffee, and picked them up before heading to the station. But more than anything, what stood out was the hospitality. Every single staff member we interacted with was warm, kind, and welcoming. It felt like the kind of place where people genuinely care about your stay. It’s funny , when I compared reviews beforehand, this hotel and our previous one had almost the same star rating. But they’re not even in the same league. This one was miles better. Clean, well-located, cozy, and with a soul. We stayed 5 days and felt completely at home. Highly recommend. One of the best stays of our entire trip.

if you are thinking of staying at the Rue de Papillon branch of the "9hotel opera" do not expect the rooms that their website offers you, because you will not see them even with binoculars, because those on the website, as the receptionist explained to us, are from another more elegant branch with which the hotel collaborates. The rooms are passed off as doubles but are clearly single rooms where a double bed has been forced into place: the door of the room, when it opens, touches the bed and it is impossible to get through, you have to go over the bed to get out and the suitcases open on the floor do not fit if there are two of you. Tiny bathrooms, sinks that are unusable without flooding the floor because they are so small and ZERO privacy because from the corridors you can hear everything that happens in the other rooms and vice versa. Terrible wifi. Acceptable breakfast. Friendly staff. Convenient location and close to two subways. Still, I wouldn't recommend this hotel.

We had booked the Opera 9 hotel for 4 days for the Beyonce concert with my group of 6 friends. The welcome was terrible, the rooms were dirty, the air conditioning did not work in June. The night shift worker Ali is completely incompetent. He does not even know how to operate the air conditioning system in the rooms. There is no health kit or slippers in the room. The toilet door does not lock, the door is covered in dust. The tiles are moldy. I would never recommend it at all. My short trip to Paris was ruined.

I recently had the pleasure of staying at 9Hotel Opéra for the second time, and I felt it was finally time to share just how wonderful both of my experiences have been. From start to finish, this hotel continues to impress me on every level. The atmosphere is warm, inviting, and effortlessly stylish, a perfect blend of modern comfort and boutique charm. The rooms are impeccably clean, thoughtfully designed, and the bed is one of the most comfortable I’ve slept in during my travels. Everything feels high quality, from the linens to the little details that make your stay feel special. Each morning started with a delicious breakfast, fresh, varied, and beautifully presented. It really sets the tone for the day. Whether you’re into pastries, fresh fruit, or something more hearty, there’s something for everyone. But what truly sets 9Hotel Opéra apart is the exceptional staff. Every team member I interacted with was professional, kind, and genuinely dedicated to making guests feel welcome. A special mention goes to Hanane, the Front Office Manager, and Séverine, the Director, both of whom embody warmth, hospitality, and attention to detail. Their personal touch made a real difference in my stay, I felt more like a guest in someone’s home than a customer in a hotel. Having stayed twice now, I can confidently say that 9Hotel Opéra has become my go-to hotel in Paris. Whether you’re visiting for business or leisure, I wholeheartedly recommend it for anyone looking for comfort, service, and a true Parisian boutique experience. I’m already looking forward to my next visit! Inès

I was not sure what to expect as the average is 3.9 on Google. Far from true, room was nice and a good size, the air conditioner saved my life and the staff was nice. My room was clean.

Very comfortable hotel. Staff friendly and helpful. Excellent breakfast with choice of hot and cold dishes, fruit, yoghurt, cheese, meats etc. Charming lady who looked after us at breakfast made sure everything was constantly tidied and looked appetising. Booked a club room (62) which was very quiet, bright and airy and had a small balcony. Excellent lighting. Bathroom had a window. Less than 5 mins walk to Poissoniere metro and 15/20 to Gare du Nord. Lovely wooden decor and furniture in common lounge area. Complimentary hot drinks available all day and comfortable place to sit before/after check in/out.. Would definitely stay here again.

Staff Entered My Room While I Was Naked -- Hotel Called It an "Inconvenience" I stayed at 9Hotel Opéra in Paris and experienced a violation of personal privacy and safety that no guest should ever endure. On the morning of checkout, despite the "Do Not Disturb" sign being clearly displayed, a hotel staff member knocked on my door asking if I needed cleaning. I informed them -- explicitly -- that no one was to access my room until I checked out at noon. Less than an hour later (with DND sign still in place), that same employee unlocked and entered my room WITHOUT CONSENT. I was naked, just about to step into the shower. I screamed for them to leave, vulnerable, shocked and outraged. I reported the incident immediately to the front desk and later had a call with the General Manager. During the call, she expressed how fearful and uneasy my experience made her feel as a woman who also travels alone. She thanked me for contacting the hotel directly before posting publicly -- saying that having my report allowed her to act on documentation from a guest, rather than reacting to a public relations crisis. She assured me the hotel would terminate the third-party cleaning company and replace them with an all-female internal team. While this is a positive systemic step, it does not address the direct harm I experienced. I requested a full refund of my $1,700 stay -- not to be punitive, but because this was a fundamental breach of safety and consent. Instead, I was issued a $400 refund -- roughly the cost of one night and breakfast. That kind of refund might be reasonable for a malfunctioning air conditioner or disruptive construction -- but not for a violation of personal safety and consent. Despite their verbal assurances, the hotel reframed my experience as an "inconvenience" and went silent after I followed up. I tried to resolve this quietly, respectfully, and directly with the hotel. They had every opportunity to make this right. They chose not to. I am sharing this so future SOLO FEMALE travelers can make a safer choice than 9Hotel Opéra.

Needed a hotel close to the Gare du Nord train station as we traveled from Rotterdam by Thalys train with hand luggage and did not want to take it on the Metro. Short 8 minute walk, room was rather small but very clean, bathroom was good size and clean. Shower was good and plenty of hot water. The view was of an alley but who cares.. The only English language station on TV was CNN Intl. There was an excellent breakfast buffet in the basement that had all you wanted, hot or cold food with excellent coffee. Close to the Cadet Metro stop. Plenty of restaurants within 10 min walk. We stayed 3 nights and would definitely utilize it again.

What a dump. Want to be treated like trash? Check! Want to be far away from tourist attractions? Check! Want to have water leaking from poorly constructed showers? Check! Want a flooded room from said showers? CHECK! Want to ask front desk basic questions and get an answer? NO CHECK! Want to confirm a CONFIRMED BOOKED late check out? NO CHECK! Want to be told your late checkout preconfirmed needs to actually be approve by a manager bc its not their problem they didnt save into their system? COME HERE! Want to always be told "ask my manager" "manager is off" "its sunday shes off, i cant ask her" "you ask tomorrow"? PLEASE VISIT 9HOTEL. Want to be yelled at by a 60 year old asian front desk man? CHECK!!!! Want to deal with a rude know it all manager once you find her? CHECK! This place I hope would burn in hell.

We checked in at 8pm. Accommodation and service are great. Bathroom shower is dirty and moldy. See pictures. I asked the receptionist to send someone to clean but she stated that housekeeping had gone for the day..

This was not a great hotel. The breakfast was not good, there is no gym, the rooms are small and the staff are not friendly. The room is so small that the door hits the bed. The noise is horrible in the building. As I write this message, I can hear the person In the room next to me snoring. The one window in the room opens to a courtyard which echos noises of trash collection, children and drunk people on a 24 hour basis. Definitely not recommended.

I stayed in this hotel for 6 nights and it was just fine.....except for the bathroom was so small you had to be a contortionist to do normal bathroom things. The shower was so small that if you bend over to shave your legs your butt is against the glass. The drain was very slow so I had to shut the water off and let it drain mid-shower. Location is great, near good cafes and the Cadet station which is very handy BUT I wouldn't stay here again because of the bathroom. Room 103

We were extremely excited to stay with 9hotel. The reviews were wonderful and the hotel from the outside was beautiful. We called ahead and booked a reservation with a very nice gentleman who also was kind enough to take our bags upon arrival as we had lunch plans with new friends. Upon our return after a wonderful night, the attendant told us we had no reservation and that there were no rooms available. He also refused to give us our bags because he said they didn't have room tags on them. I had to yell at him to open my luggage and pull out my photos before he would hand them over. VERY disappointed and shocked that such a beautiful location would employee such horrible staff to represent there business! If you book with them be sure to get as MUCH confirmation detail as humanly possible! Sure it would have been lovely had the staff done their jobs properly!

I stayed in ( Hotel when I went to Paris 2 months ago. 9 Hotel is a boutique hotel with 35 rooms located in the Opera quarter. It has modern simple décor. I felt very comfortable when I was there. I paid about £120 pounds for a night for a double room, one tiny incident forced me to change room as water was leaking from the shower room into the bedroom. The location is close to a metro station which provided easy access to around town. There is also a bus stop just outside the hotel. The reception staff will be able to advise on what number to take. I would recommend it to anyone.

For our purposes 9Hotel Opera was perfect, the location couldn't have been better and once we got comfortable on the Metro, the uncomplicated Cadet Metro stop became grand central station for us. We had a great room, super modern, ground level, but everything worked. We were in an out of the building in a jiffy and on our way to explore. The batroom was large, had a towel warming, the room was full of closets and even a Murphy bed, didn't bring the kid though. The desk clerks were more than friendly, they seemed interested in what we were doing and how we were getting along, as we were not Paris regulats, had been there before, but not for a long time. Paris is sketchy, but I don't see any reason to have qualms about the neighborhood, plenty of places were open late and while darkish on this half a street, it was just half a block to La Fayette and down a few minutes to Strasbourg area and Flo and Julien's. (Julien's was closed for vacation, like a lot of places in August, but plenty of other places were open, more than you needed for sure. Room was well lit, comfortable, and as I say, friendly. A very good spot for the Euros.