A-ROSA Ifen Hotel Kleinwalsertal

The reason for 2 stars only is the disastrous service. On our arrival, we were not given the promised and payed welcome drinks as well as the hot wet towels (those were given to others but not us that day). At the reception, we were also not introduced to the hotel and all its facilities. Since our room was not ready yet, we were told to go to the restaurant to kill some time, which happened to open 1,5 h later. All this is definitely not what I would expect from a 5* hotel. The unsatisfactory service continued at the breakfast, where the waiter cleared our table after browsing at the buffet for a few minutes (we’ve had full cups of coffee as well as untouched bread on our table to indicate that we are not finished yet). In terms of the hotel itself, the spa area, and the food we were quite content. All common areas are in a superb state. The two generous pools and the spa area invite to relax. Anyways, the price-performance ratio is definitely improvable. We have been to better and way reasonably priced hotels.

Kind staff, good food, amazing and wide spa facilities. Massages were… okay. Otherwise, very nice and luxurious. Amazing interior.

Wonderful stay! The infinity pool made me forget the rainy weather, and the wellness area was total relaxation. The surrounding mountain scenery was breathtaking. Big thanks to the parking team – my car was perfectly charged. I’ll definitely be back!

The food and the view of the swimming pool were great, but overall, my experience didn’t meet expectations for the price. I booked suite with a ‘panoramic view,’ but it was more of a building than mountains. Service was also disappointing. Guests staying longer were prioritized for better dining seating, and our 2-night stay wasn’t enough to sit by the window. ( they said) It was okay, but I believe other hotels could offer a better experience for the price. Personally, I wouldn’t recommend it. I don’t have any photos to prove. It was not too pretty. I tried my best to be enjoy but not working. 🙏🏻

The hotel was pleasant, and the pools were great, warm enough to be enjoyed in winter. |The breakfast was nice, except for incident involving a staff member serving eggs. He made inappropriate comments to my husband because he had to bring additional eggs for me and my daughter, as we chose to remain seated instead of standing in line. This was not ok. |After our departure, I noticed that my daughter's swimsuit had been left behind. When I reached out to the hotel, they requested a high fee to send it, which, considering its limited usability, did not seem worthwhile. This was rather disappointing.

The TravelCharme Ifen Hotel is located just behind the German - Austrian border and can only be reached from Germany. Subsequently the guests are predominantly German. The interior of the hotel is very modern and offers a nice contrast to the majority of hotels in the area that feature an Alpine style. The rooms are very nice, the sleep quality is excellent and the service good as well.||The hotel has a huge and excellent spa area, including a heated outdoor and indoor pool. The outdoor infinity outdoor pool is swim-out can be reached via the spa.||As for food, we booked half-board and didn't regret it. The cuisine is ambitious and the food was flawless throughout our various dinners. The hotel also features a fine dining restaurant, which is truly excellent and deserving of it's 1 Michelin star.||All in all we had a great stay. So when you are looking for a place in the Alps and are tired of all those Alpine style hotels with their rustic charm, the Travel Charme Ifen hotel can be highly recommended.

If you expert to find a 5 stars hotel, DO NOT come here. This hotel was a real disappointment and is barely offering the services of a four stars hotel. It gives the flair of a mass tourism hotel. The staff is not proactive nor solution oriented, they are very passive and strange. It set off awkward vibes. The food is average and the restaurant very crowded. It was disappointing to not see any seasonal food and not much local or Austrian food.The spa didn’t reply to my booking attempt per email days prior arrival and when we arrived there were zero availabilities. Their reaction was also quite unprofessional. The breakfast buffet offers lots of diverse choices and is tasty. The jacuzzi in the spa was cold so couldn’t be used. The only upside of this spa is the nice outside swimming pool. At the bar they didn’t know how to make basic cocktails.

We had a wonderful stay at this hotel. From the moment we arrived, the staff made us feel very welcome. Initially, we weren’t completely happy with the view from our room, so we inquired at the reception about potential upgrades. Sabrina (I hope I remembered her name correctly—apologies if not!) was incredibly helpful and showed us several options, ensuring we got the best room with a stunning view. The breakfast, dinner, and outdoor pool were all excellent. Thanks to Sabrina’s assistance, we had a fantastic experience and would love to return soon. The only minor issue was that some of the reception staff had difficulty with the language and weren’t as eager to assist.