Ema Lopes
SerpAPI
I never post complains online but unfortunately this hotel is no good.
My stay is not even over yet but there’s no other way to explain how much I don’t recommend this place. It is not foreign friendly, even when spoken in Spanish, it was a mess to get details. There is no staff present in the hotel at night and the doors are locked to the outside so if there’s an emergency I guess we are done for. When the phone number in the reception was called I was rudely spoken to, had no information, a lot of “no comprendo” and a “I’m at home” ???????? What do you mean you’re at home???
When the staff arrived at the hotel they asked a guest to open the door for them... I’m sorry what?
Now it’s almost 6 AM and I just have a bad taste in my mouth after this experience.
If I could give it 0 stars I would.
Not recommended.