Kimberly G.
Google
The WORST experience we've ever had. Today is my birthday and it's Labor Day so I thought brunch would be a good idea.
We arrive at 1:30pm. We put in our drink orders and some appetizers, and the waitress seemed to have a hard time remembering our orders. Waitress comes by with the appetizer and two of the same lattes, one of which we did not order. Then later comes with the mimosa flight. We go on to wait 20 min until we can ORDER our food. My dad had to remind the waitress we still haven't ordered. She took our order then less than 2 min later she comes back asking us to repeat our orders.
Another 30 min go by (it's been 50 minutes since we sat down), we still haven't received 3 out of 5 drinks we ordered. At this point is when we notice our waitress is stumbling around. After reminding her of our drinks, it's been more than 1 hour since we arrived and still no food.
When the waitress comes out of the kitchen she comes to our table with the very SAME APPETIZER WE ALREADY HAD!!!! We told her we already received this and are waiting for the rest of our food! She said she'll let us keep the second set of appetizers free of charge which was fine but thats when we decide that we no longer want to wait. My dad then flags down who we assume may be the manager. Turns out our food was not being made and manager said the food is NOW BEING MADE. We asked for our check for the items we did receive. Fortunately, the manager understood and gave us a discount which we fully appreciate. But still, something needs to be done about that waitress that we are ASSUMING was under the influence, seeing that she was also hanging around customers who were drinking champagne that I can again, only assume, she also consumed. So we have nothing to say about the food, unfortunately, considering we never even got to try it. But the service definitely needs adjustments.
We went to a different restaurant and didn't eat until 3pm.
