Nicole B
Google
Had a happy hour pitcher of margarita here this evening with my boyfriend. It was okay. We paid the $6 extra for passionfruit, making it $35 total. Hardly any passionfruit flavor, except at the very bottom. An insane amount of ice. Poured just under two drinks each. Definitely not sure on the value.
The wings were okay according to my boyfriend. $9 for 7 small wings.
Now to the reason for one star. We were charged a 20 percent auto-gratuity. For a table of two... Knowing the laws in NYC, I checked all of the menus (photos provided), and the outside of the restaurant to see whether this was posted anywhere. It wasn't. We weren't verbally informed of this when we ordered either. Which is illegal.
Secondly, if you check the bottom of the receipt (posted), it states suggested gratuity... Which is around 20 percent. 20 percent on the total, including the already included gratuity!!! So essentially, they are asking for a 40 percent tip... Absolutely insane! I read my receipts very carefully, so I saw the auto-gratuity, and i saw their extremely unethical practice of listing another gratuity. Ignoring the auto-gratuity. When an auto-gratuity is added (usually 18 percent on parties of five or more), the receipt will include an "additional' gratuity option. If you'd like to add 2 percent, 4 percent etc, you are welcome to. However, asking for an additional tip at the full 20 percent amount, making it a 40 percent tip is absolutely not okay! If someone had been drinking, or was on a date and not paying attention to the receipt, or a group of friends split the check, not knowing there was already a 20 percent gratuity already added, they would likely end up tipping 40 percent accidentally because of how insanely illegal and unethical this restaurant is being on their receipts.
So I would be incredibly careful before visiting this location. As stated, charging an auto-gratuity for two people is incredibly shading to start with. This isn't Times Square, it's the East Village, and given that this information is not listed anywhere, and is not provided verbally, it's not just shady, it's straight up illegal. You've been warned!