Δημητρης Τ.
Google
The reason I've chosen this rental company was that they were giving the best price for a van (10 persons) and was proposed under large rental companies. Rental was in the beginning of August 2022.
Up to that fine, the rest was my most miserable rental. The van was full of scratches, it had thousands of kilometers of life, worn out tires, dirty inside with no comfort accessories for the drive. Driving this van, was an experience that from the first minute I wished to end.
I was charged $1000 to my credit card without being asked, which was released after a week.
All transactions were done on paper and there was no trace of computing in the company.
The return of the vehicle was again done orally, although document was requested that the vehicle was delivered safely. Nothing to assure the customer.
Finally, although the van was returned full in the tank, they charged me 50 $ extra. They said that the tank was not full and that they had to fill 5 gallons extra. Unfortunately for them, I had personally filled the tank, 10 miles away from their station and I was sure that they were cheating on me.
I tried to speak to a manager, email them my complain but no answer … My case was forwarded for legal actions.
Companies must take care their customer if they want to exist. Avoid this company