a&o Hostel Hamburg Hauptbahnhof

Great value for the price. There's a guest kitchen, although rudimentary, there's a kettle, cooktop, and microwave, one pot, a pan and just enough cutlery, cups and bowls if only one or two people want to use it. But this helps to reduce costs further. Very busy, even during the week, pricing skyrockets on the weekend though. Good beds, but it's a lottery if you get the lower bunk or not.

I don't like to leave negative review, but this is the worst hostel among the hostels I stayed in Europe, second worst in the world. A roommate who shared the same room told me it was his worst hostel he ever stayed. The manager Joseph was not nice. He talked like a grumpy commander instead of as a host. Check-in was very slow. Dirty room. I have never seen any hotel or hostel took such a long time to check in each guest. It was a chaos, over 20 people waiting in the line to check in. When booking, I left a message to ask for a lower bed because my right leg has a problem, they still assigned me to an upper bed. But that bed was occupied by another guest already, actually the bed below was empty. I had to go back to the reception to ask them to assign me to the empty bed. The floor was dirty. The sink by the shower drained very slowly. I will not stay here again even it is not expensive.

We spent one night in six bed female dorm, and it was not too bad. The room was a good size and bathroom was clean. We got clean sheets on the second try, first ones were not washed well 😅 The property is a bit old and worn out but for one night, we slept fine! Could be a bit closer to the central station as the name suggests.

We booked with Booking, once arrived there, they made us pay more than the price of Booking... People working there is lazy, don't help you during check in because you have to do it alone since they are too lazy. We were 3 people, 3 bed, and for one person all the sheets and towels were missing.

Felt a bit scammed by the room, thought I booked a spacious and light room with big windows, but god a cramped up and dark room with small window. Also dont think house keeping had been there before or during my stay so there was dust and hairs everywhere.

Roger is a very nice and friendly. I had a problem with the fact that in my room there was only I one girl and 3 guys. I said that I was scared and he changed my room. I will definitely come back to the hostel again because they have good service and understanding staff. special thanks to Roger👏

Very small rooms, black mold in the bathrooms and rooms, if U are lucky you get a nice and good room with much space and nice beds but the most rooms are not really clean. The breakfast is good but there isn't much choice for dinner. The location is quite central and you can get everywhere pretty quickly. The staff is not really understanding.

Was going to give 3/4 stars, but then I woke up with bed bug bites, so an automatic one star review. I really hope they have not gotten into my stuff. Additionally, not a single one of the charging ports worked in my room, which is quite irritating and low-key dangerous when you are backpacking. There is also black mold in the shower. For the price, even without bed bugs, it's really not worth it for the quality and size, as the hostel really is not central to anything. I have stayed in other hostels in Germany with much better hygiene and maintenance conditions for the price, as well as being in better locations. The poor receptionist as well, one person to check in dozens of people is quite tough.