a&o Hostel Hamburg Hauptbahnhof

I stayed two nights. One in a female shared room and a second in a private room. It is a regular hostel where things work as it normally do. Shared bathroom is no that big but also not impossible and there's a hairdryer. The private room is much more cozy (obviously). The place in general has everything you need, huge space and lots of areas to hang out including a bar and a dining area. Would recommend it if you're ok with sharing or looking for a budget option near the Hbf. The personnel was also very kind and helpful always. No complains!

My stay at a&o Hostel was truly enjoyable! The rooms were clean, comfortable, and well-maintained, and the atmosphere was lively yet welcoming. The location is perfect — easy to reach and close to everything I needed. A special thanks to Dibin for his outstanding support and hospitality. He went above and beyond to make the stay pleasant and hassle-free. His friendly nature and helpful attitude made a big difference — truly a great representative of the hostel team! Highly recommend a&o Hostel for anyone looking for a comfortable and friendly stay. Will definitely choose it again in the future! 🌟

Dilim or Idim or the guy who was in the front desk was super nice. Give him two more days of vacation and a raise. He deserves it. He was organized, fast, and friendly. There was a lot of noise in the room all the time therefore only four stars for the room. Good place and a nice stay.

I do not like that there were black spots in the shower, looking like mold. I do not like that the usb ports in the beds did not work. The elevetors sometimes never came when pressing the button which forced us to walk the stairs. The room was clean in general, and the beds were comfortable enough. Nothing was smelly. Doors opened easily with the cards. The lobby felt spacious and like a welcoming place to meet new friends. Guards and staff were friendly and very helpful. Even the cleaner saw us confused at one point and helped us find our way.

This is best example of a Hostel that I know, centrally located, the breakfast area efficient and plentiful, lots of young people and family enjoying a vacation. The single room I had was quiet, well priced and functionally appointed, no fluff just what you need to be, great view from 7th floor, clean bathroom/ shower, simple bed with linen, space to hang you business suit and restful.

Rooms basic but certainly acceptable. Did early online check in with the promise of a digital door key and a speedy check in process. It was anything but. I was laughed at when I asked about the digital door key, and I was initially told to do the whole process of checking in again. I refused and eventually someone realised that I had already done this. The whole thing took about 20 minutes, plus 15 minutes attempting to use the rubbish app earlier in the day. I was also not given a receipt for a drink, which I insisted on. It took a while hour to get this receipt. The location is not too far from the main station but navigating road works to get to the accommodation was interesting. No prior warning or how to get around this. The reception area has 2 security guards, which perhaps gives an idea of what this place is like. I won't be going back, regardless of whether it is cheaper than other places in the area.

We had a great experience at the A&O Hotel. We booked a hostel room but were pleasantly surprised to find it was a very clean and well-maintained private space. The hotel provided fresh bed sheets, pillow covers, and even had a washer available. The washrooms and toilets were spotless, and the service was excellent. Overall, it was a budget-friendly and very pleasant stay.

Rusty and broken shower doors, dirty toilet, noisy because close to 3 ways busy road, extremely small parking, scam all over bathroom walls, hair dryer electric cord was very dirty, very small room, only 1 light bulb for the entire room, no night lights on both side of the bed, only 1 night stand on one side of the bed which looks like a cheap plastic milk crater converted to be a night stand, NO closet or drawers to store my belonging, I had to keep them in my suitcase during all the stay! metal box tissues was empty and when I asked to be refilled I promised so but eventually ignored, TV on the wall was ridiculously small and has almost the same length as the remote control! elevator door very rusty, elevator was very small accommodating only 2 people at 1 time and the inside was full of graffities, vending machine prices were excessively expensive, Mattress was one of the cheap foam one that are not comfortable to sleep on at all. Waite time to check was about 40 minutes as they had only 1 person at the front desk which was very tiring, front desk person was poorly knowledgeable, I paid 135 euros per night and I stayed 2 nights, very overpriced for the service they are providing. This is a motel not a hotel that needs a complete do over. I witnessed a mother who asked for a bandage for her teenage daughter because she fell in their room and she had to wait for almost 1/2 hours to get what she asked for, Very disappointing and Unacceptable.