a&o Salzburg Hauptbahnhof

We stayed in a private room for four people, with our own bathroom. The toilet and shower were in two separate rooms, which was super convenient. The room had one bunk bed and two single beds, plus a TV, desk and chairs, wardrobe, vanity mirror, and a hairdryer—everything we needed! 👍🏻 The front desk staff were really friendly. The common area on the ground floor was spacious and clean, and there was even a play area for kids. Accessibility features were also well taken care of. It’s super close to the train station, and there are supermarkets and a department store nearby too.

Stayed in 6 bed mixed dorm, did not have a pleasant experience. For starters, hotel very understaffed considering the size of the place. Only one person on reception leading to long queues particularly when checking in. Room was not available until 3pm, so I had to pay an additional €5 just to store my bag in the meantime. Despite being advertised as budget friendly, be prepared for additional costs as there are no lockers in the room, towels cost extra and breakfast costs around €12. I have stayed at infinitely better hostels for the same price and cheaper. When I eventually got access to my room, I found a cum stained mattress waiting for me (see pic) and no pillow. Had to go back downstairs and wait once again in the queue for the only receptionist to check people in before taking me to find a new pillow. Still had to make my bed myself, flipping over the mattress to avoid the stains. No fan or a/c so the room was really hot at night. On top of all of this, the supposed guest kitchen was a bit of a joke. No cooking supplies besides salt and pepper, one fridge and one portable conduction stove in hotel/hostel that sleeps up to 400 people. Really hot in there and overcrowded with more than 2 people in there. Trying to cook a meal at a sensible time is not possible, not to mention the overflowing bin and flies whizzing about. Would not recommend and will be avoiding a&o brand hostels at all costs going forwards!

The hotel is near to the main station and the room was spacious and clean. The washrooms were clean and neat. I had a pleasant and peaceful stay here. My room was not a shared type but an individual room for two adults. Everything was nice and for the cost I paid for, the services and facilities were upto the mark. I would really recommend this place for a peaceful and pleasant stay. I didn't face any trouble and had a comfortable stay. The people at reception were also courteous and helpful. All in all it was a wonderful experience here.This is my honest review based on my experience.

We stayed here since Salzburg is a very expensive city. Decided to try a shared dorm thinking it could be ok. We were first in the room and it was really clean and spacious, went into town and came back to having 3 drunk guys in the room who started flirting with us…. Anyway we told them we would go to sleep. They went into town and we rushed to reception to ask the guy if we could move rooms. He said they are fully booked and that we should be strong… I mean really? Nowadays asking a woman to put up with drunken men by being strong? That was such a ridiculous response! Those guys came back at about 1am and were snoring louder than lions the whole time. We had to put on white noise background to try to sleep but it was unbearable. One of them had their alarm going off and he couldn’t wake up to stop it!! And then in the morning we had to leave early and they were annoyed by us talking so we had a massive argument about it. Would never share a room again!

I use the private room with private bathroom, it was perfect. Everything was clean and comfortable, including the bathroom. The room was big too👌 It said hostel but it's basically a hotel. The building is so big. But that's why the kitchen is so far away😂 don't expect to use the kitchen too much. Not only it's far from your room, but kinda not maintained. Still good enough to use microwave tho👌 so overall great room for my 1 night here

Location is great & that’s the key feature of this hostel. Other than that I don’t think anything else requires worth giving attention. No Fan or AC in the rooms. One of the ladies at the reception was so rude when I was taking water from the tap at the reception, as if I had taken her kidneys out. Being into service Industry, people should know how to behave with customers. Breakfast was OK with not too many options for vegetarians like me.

Great location right next to the railway and bus station, and only a short walk into the old town. Large supermarket located just round the corner where we could buy food if not eating out, and kitchen facilities were very handy. We could also eat our own food in the large reception area. The only downside was our room was very dark as there wasn’t a proper window, but other than that, it was good value and an ideal place to stay for a few nights.

I had a deeply disappointing experience at this hostel. Upon arrival, despite empty beds being available in the same room as my friend, receptionist Emily refused to accommodate us together. Instead, she insisted that I take bed number 6—the top bunk—while leaving a perfectly available bottom bunk empty. To make matters worse, I was handed the bed sheets rather than finding my bed prepared. Normally, making your own bed isn’t a big deal, but when you’re forced into a top bunk, late at night, without turning on the lights to avoid disturbing others, it quickly becomes an exhausting and uncomfortable ordeal. Struggling to secure the elastic cover on the mattress in complete darkness after an exhausting day of traveling is the last thing anyone wants to deal with. Also, towels were not provided by hostel, that would cost you extra at this hostel. On top of that, the receptionist misguided us about parking options, insisting that we had to park at a nearby hotel’s parking lot for 15 euros per 24 hours. Fortunately, after calling a friend for advice, we discovered free parking on our own—something that should have been properly communicated by the hostel staff in the first place. This lack of basic hospitality and consideration made my stay incredibly frustrating. If you’re looking for a hostel that values guest comfort and reasonable accommodation requests, I’d strongly advise looking elsewhere.

This is a great property to stay at. Don't let the "hostel" in the name fool you. This location offers private rooms with a private restroom, in addition to standard room types you'd expect in a hostel. A&O is very clean. Its staff is extremely professional and courteous. The services provided at the front desk include: a bar, coffee, tea, food and snacks. The prices aren't to terrible either. The WiFi is fantastic, and it seems to be throughout the entire facility, not just in the common areas. A huge benefit is A&O's proximity to the train station. It's a short and easy walk to get to the front desk. I highly recommend staying here.