L K.
Yelp
I broke one of the panes in my double pane windows as I was trying to clean it (something I now know wasn't a wise idea.). The glass was broken, and also, I couldn't get the frame back in the window. Of course this happened on a Sunday, a day when businesses are typically closed! I saw online that A & S was open, so I called them. Sergey was willing to come measure the window even though it was a weekend, but he explained the glass couldn't be cut until the next day. I figured I could wait until the next day for everything, though. Therefore, Sergey came late Monday morning to measure, and by 2:30 that day, my new window was installed and working like new.
Sergey was pleasant and knowledgeable and he answered my endless questions ('m one of those people) without getting bothered in the slightest way. I'm going to recommend him to other people in my building, since they all have window issues since our building is really old and so are the windows.