alberto_eme
Google
Our stay at this hotel gave us a strange mixed feeling.|We booked it mainly to stay in a quiet place, away from the hustle and bustle of the main road that goes along the beaches in Goa, having a good swimming pool and to have a direct access to the beach. And, for this, it was a success: the hotel gardens are beautiful, the two available swimming pools were great and really quiet and to go to the beach, from our small cottage, we only needed a few steps and descend to the beach.|We stayed in one of the available cottages (Taurus 2) which is located in a very quiet corner of the property surrounded by the gardens and trees. The cottage has a porch, it’s a large bedroom and have nice bathroom and it’s really pleasant.|The breakfast was served at the cottage every morning scheduled with the hotel team and we had it in the table outside the cottage, which was pleasant. The previous day we needed to agree with the hotel team what we wanted for breakfast (toasts, juice, fruit, eggs, butter, jams, coffee and an Indian option which was different each day of the week). The breakfast was – how can I say it? – kind of ok, but too basic for a place where you pay such price for the stay; the bread toasts were ok, the fruits were good, the jams were those uninteresting cheap ones you buy in small jam packs, the juices were normal – we opted for canned juices – and the Indian options were nice. Ah… the coffee was horrible as it was one of those cheap instant coffee.|The service at the hotel was minimal: they bring the breakfast and clean the room every day and that’s it. There’s no bar at the hotel and no cuisine, so you cannot order any snacks and, if you want drinks or snacks, you can do it to the service room to go outside, buy it and bring to your cottage. To have meals, you need to rely on requesting food to the hotel service – which seems to us to rely on fast food mainly – or going to the beach shacks at the beach in a short walking distance – what we’ve done. Your feeling there is that you are on your own, which is nice if you were there looking for it, but sometimes you feel kind of unsupported there.|All in all, this hotel seemed to us that it had its golden age a long time ago, because you can see it both in the service they provide, which is patchy, and in the details throughout the property where you can see details of decay here and there - lack of repaint on the access supports to the pool, on the light bulbs in the garden; lack of toilet paper in the pool toilet, old furniture here and there lacking renovation – but they have a whole team taking care of the gardens all the time.|Bottom line: it’s expensive for what we were expecting in terms of service provided, but we felt that we had the whole space for ourselves – we were the only guests during half of our four nights stay (mid-April) – which was great, but the service was patchy even for the goodwill of the hotel staff.