Abaton Island Resort & Spa

This is a review of the WOW restaurant. It is based within this hotel complex and shares its facilitiies. It's a nice location in thevening but the food and service are not good. Especially considering the price. You won't get a meal for under £100 a head and probably will still leave hungry and disappointed. Its seems to survive on people not seeing through the pretension. Of course as the owner states in the response we knew it was going to be expensive as it is advertised online -there is no dishonesty on the website and the bill wasnt a shock (the service was). It was based on the website that we thought it would be suitable for a special occasion. Naturally this creates expectations which this restaurant falls well short, both on food and service and so it is worth restating that you will easily spend >£$€100 and still leave hungry. This is what the owners respone still doesnt understand and so i wouldnt expect any improvement on our experience

Had a fantastic week in this gorgeous hotel with my husband. The hotel is stunning , balcony’s are absolutely awesome, rocking chairs to sit and watch the sun go down ,truly amazing. The rooms are beautiful,we had a room with a pool which was amazing, only flaw with the room was Tv only channel we could get was news channel . The restaurants are exceptional We visited the WOW steak restaurant ,Boneyfish restaurant and the Buddha bar restaurant all equally amazing,food was to die for in all 3 ,the service was excellent 👌 perfect,nothing was too much to ask for ,thank you guys in all 3 restaurants you were so nice to myself and my husband. The only problem we found was the house keeping not to good at all , on serval occasions had to phone the desk for towels , pool towels , sugar & milk. The sink was not clean all week 😬 cups on serval occasions were left dirty and tea marks were left on the bedside tables . Apart from the house keeping this hotel/restore is exceptional oh almost forgot the spa 👌 perfect massage was had there . Private beaches for guests only ,sunbeds absolutely everywhere ,no need to get get up early to put your towels out 🤣

I rarely write poor reviews, but this one is deserving. The hotel poses itself as a five star resort and it has all the capabilities to do so. However the owner needs to take 95% of the staff fire them and hire somebody who actually knows what hospitality is. From cleaning staff forgetting to change bed sheets, to beach staff literally telling us to go get the towels ourselves as none are available near them. Layers of dust that are cm thick on the air fans in the room and “considerable forgetting cleaning staff” restocking our minibar that was half empty from the previous stay just so that we end up finding extra charge of these items that were restocked a day before we were about to check out. On our hotel bill. I saw breakfast staff checking their watch 5 minutes before breakfast was over to see if they would make me a coffee and I could go on…. All in all it’s a pitty to see a project that had heart and soul poured into it only to be devastated by lack of staff training and understanding what hospitality is. Definitely a once and never again. My suggestion… Spend your money somewhere else.

My wife and I recently stayed at Abaton Hotel for the second time, and this visit was even more special as it was our first time traveling with our baby. From the moment we arrived, everything was perfect. The staff went above and beyond to make our stay comfortable and enjoyable. The hotel itself is stunning, with beautiful decor and well-maintained facilities. Our room was spacious, clean, and had all the amenities we needed, including a crib for our baby. We were pleasantly surprised when the hotel upgraded our room, adding an extra touch of luxury to our stay. The attention to detail was impressive, and we felt truly pampered throughout our stay. One of the highlights of our visit was the exceptional service provided by the staff. They were always friendly, attentive, and ready to assist with any request. Whether it was providing recommendations for local attractions or ensuring we had everything we needed for our baby, the staff's dedication to guest satisfaction was evident. Overall, our experience at Abaton Hotel was nothing short of amazing. We highly recommend this hotel to anyone looking for a luxurious and family-friendly getaway. We can't wait to return for another memorable stay.

Our stay at Abaton for almost a week was truly wonderful! The hotel is stunning, with beautifully decorated rooms that create a unique atmosphere. The facilities are excellent, from the relaxing spa and well-equipped gym to the variety of restaurants offering amazing and delicious food. Even if you’re not staying at the hotel, visiting the restaurants (especially Buddha-Bar) is a must! A special mention goes to the staff, who were always helpful, attentive, and genuinely supportive throughout our stay.

Had a wonderful time here with my wife on our honeymoon in July. The staff were amazing and super friendly. Drinks ordering was a bit slow on the beach but hey it’s a busy beach and there’s only a few workers. Had a very wonderful time and would recommend highly. Also, special shout out to Niki who was absolutely wonderful!

The hotel grounds and rooms are truly beautiful and absolutely at the level one would expect from a five-star hotel. Everything is well-maintained, tastefully designed, and you immediately feel comfortable upon arrival. The quality of the food, especially the breakfast buffet, is also excellent and leaves hardly anything to be desired. Unfortunately, the positive overall impression is overshadowed by the service. This was my second stay here – and just like two years ago, nothing has improved when it comes to the staff. At breakfast, you are seated at a table, but the employees come across as unfriendly, unmotivated, and completely lacking in attentiveness. A smile or a simple question about whether you would like another coffee or orange juice never happens. Drinks are brought once, and then you are left entirely on your own. Plates are often cleared away without even asking if you are finished, which feels intrusive and careless. Overall, the service there appears indifferent and annoyed. The situation at the beach is far from five-star standard. In theory, there is staff available to serve guests at the sunbeds – in practice, however, you constantly have to search for the responsible attendant. He is often nowhere to be found, hiding near the beach restaurant or occupied with his phone. Even when he does come by, he gives off the impression that serving guests is a burden. No proactive service is offered: neither beach towels nor help with opening the umbrella are provided unless you specifically ask for them. Everything must be requested – whether towels, drinks, or snacks. This makes the experience not only inconvenient but also frustrating, as you always have to take the initiative and walk around just to place an order. For a five-star hotel, this is simply unacceptable. We also addressed our concerns with the reception. While they did apologize, it did not feel like the feedback was taken seriously or that any genuine effort would be made to improve the situation. It came across more like a polite “yes, yes” to dismiss the complaint rather than a real willingness to act. Conclusion: The property, rooms, and food are outstanding and could provide a perfect stay. However, the staff often display a striking “don’t care” attitude, which seriously diminishes the overall experience. For a hotel that claims to be five-star, the service level is disappointing and falls short of expectations.

We stayed at Abaton at the end of August with our two children (6 and 8) and had an unforgettable holiday. The views of the ocean are breathtaking, the design is stunning, and the whole atmosphere is calm, elegant, and relaxing — even during peak season, it never felt crowded.||The private beach is pristine with crystal-clear water, a shallow lagoon perfect for kids, and plenty of peaceful spots to enjoy the sunset. The outdoor and indoor pools are beautiful, the gym is fully equipped, and there’s even a kids’ room with games and PlayStation.||Our favourite ritual was walking along the nearby untouched beach strip every evening, reaching the charming Lychnostatis Open Air Museum for a drink right on the sand. Walking further, we could enjoy the lively town — ice cream for the kids, even a day pass to the waterslides — and then stroll back to our tranquil paradise.||Dining was a highlight — four excellent restaurants, outstanding breakfast (vegetarian and gluten-free options included), and sunset drinks at the beachfront Buddha Bar with live DJ sets.||Our room with provate pool was very comfortable and beautifully designed — perfect mattress and linens, Elemis toiletries, cleaned twice daily with little treats left for us. ||Finally, a huge thank you to the Abaton team — the service was flawless real 5 star from start to finish. From the checkin process, to the bar staff, restaurant teams, housekeeping, and the hotel manager, who we saw everywhere making sure every guest was having the perfect stay — it’s clear they truly care about their guests’ experience.||In short: Abaton is a quiet, luxurious paradise surrounded by beauty and nature. One of the best hospitality experiences we’ve had — we will definitely be back!||⭐ Highly recommended. ⭐