Andrew MacQuarrie
Google
I'm generally pretty loath to write negative reviews and try to give the benefit of the doubt for most issues when I can, but feel a bit at a loss here. We stayed at Abba Inn twice over a one week period during our travels in Newfoundland. I'm normally a pretty budget traveler, but this was a bit of a "splurge" trip for us, so we decided to spring for a nicer stay. The rooms themselves were nice enough, but the biggest issue was communication--or lack thereof. Across our 5 days spent at Abba, we never once saw or spoke with anyone on staff. In and of itself, not a bad thing, but the issue really came to light when we had a bit of uncertainty about the parking situation. We were given a rough diagram of where on the street we could park (without anything explicitly stating where not to park), though during one of our stays the diagram was very clearly for a totally different Hotel nowhere close to us, rendering the diagram pretty useless.
With no one around to clarify where was actually safe to park, we did our best based on the diagram we were given... and the next morning had a $60 parking ticket on our windshield. I tried to contact the hotel staff to clarify again what the parking situation was, as the diagram seemed to suggest where we parked was okay. But I never heard anything back.
I emailed them a couple days later to follow-up again, but now ~ 1 week later, I still haven't heard anything from them.
Ultimately, we were able to figure out the parking situation on our own, which is probably what I should have done in the first place and just ignored the diagram they gave us. But to say that the communication was lacking would be an understatement... it was truly non-existent.
All-in-all, I would actually stay here again and would certainly recommend the hotel to anyone considering. Just don't expect any form of communication, and park your car using your own brain, not the diagram they give you!