Aberdeen Douglas Hotel

To be honest, service was patchy. Reception was a hit or miss depending on who was in, and often waiting for them to come out from their back office. Housekeeping not great...on arrival the desk chair was missing and stayed two day, second day the only emptied the bin and cleaned a cup..no bother with the bed and no top up of the coffee, no information book, maybe they don't do them, but had to keep asking reception times, menus, etc. The restaurant for food and service was great, given them a separate review.

I just stayed with my mum for a night and picked it based on how close it is to the rail station. It's also right near the major pedestrian thoroughfare and convenient to the water, so great location. Very good breakfast included, and the staff was very helpful and patient in making reservations. Only minor issue was the mattress, which might be due for a replacement.

I came up for Christmas party. Room was good, just dropped my back and went for the meal, train at 05:55, loved it. Check in was great, told me where I needed to go for a belt, I went to m&S . Didn't sort my bagged breakfast out but it was early so let them off

Room was clean and tidy. Excellent service friendly staff. Our only thing was after arriving back from a show we wanted a drink and was told bistro closed just after ten. Told to go to Malone's attached to hotel ....having already been there where we couldn't get near bar we went across the road. When we arrived back to hotel other visitors were sitting in foyer with drinks. We asked if they had went to Malone's and we're told no staff went for our drinks so we decided to order and receive drinks. We wish we had known we could order some drinks for foyer or room before we went somewhere else because hotel is lovely . Excellent value for money as we ordered breakfast which sorry could be way hotter very tasty but Luke warm. However we will be back ☺️

Absolutely terrible experience at the Aberdeen Douglas Hotel. The room was dirty, with underwear from previous guests left in a drawer—clearly, cleaning is not a priority here. The heating didn’t work, leaving the room cold and uncomfortable, and the water pressure in the bathroom was terrible. On top of that, the walls are paper-thin, so you hear everything from neighboring rooms and the street. The service was equally bad. Reception staff were unprofessional and even laughed at guests when concerns were raised. The location is inconvenient, and the car park is unsafe, poorly maintained, and the hotel takes no responsibility for damages. To make it worse, they charge £7 per night for parking. Avoid this place at all costs—one of the worst hotels I’ve ever stayed at.

I don’t mean to be unkind, but this hotel is an absolute midden and I would warn everyone to beware the hugely misleading photos. ||I stayed for one night while on business on 7 November. ||The room was just large enough for the double bed, my view was of a fire escape, and the decor was beyond tired. ||The floors were very creaky and you could hear anyone moving during the night. ||If I managed two hours sleep all night I would be surprised. ||The staff were nice enough, but seriously I would avoid like the plague.

The hotel is in a great location with a lovely art deco facade. Its right in the middle of all the land and sea based transport hubs and also|very near all the biggest shopping centers. |Rooms are slightly dated but beds are comfy and staff friendly.|Food both breakfast in the hotel and evening meal in the connected bar/restaurant is of a good quality and decent portion size. |Breakfast is buffet style and ingredients are of good to medium quality.|All in all a good place to stay for a break/visit but would benefit from a complete refurb/moderniseation process

Excellent location 1 block from the port, Maritime Museum, bus and train stations. Good restaurant, beautiful rooms, attentive staff. We were here three nights; the hotel and staff certainly added to our enjoyment of this important maritime city.

This hotel is terrible! Twenty parking spaces for a four story hotel is ridiculous. There's no signage telling you how to access the gated parking lot, nor where to park if that lot is full....even the person at front desk can't give accurate directions on where to park if lot is full. Front desk staff don't care about guest frustrations nor requests. The front desk staff's negative attitude toward guest's questions was a real turn off. We stayed in a room with twin beds and the springs in one of the beds were clearly worn out and broken making it impossible to sleep. The included breakfast was good and had a nice selection; this is the only positive thing I can say about the hotel. Molly's restaurant, which is attached to the hotel, is mediocre at best. If you're looking for a good, customer-friendly hotel, don't stay here!

This hotel is 'interesting" because I feel like we had an experience most people do not here. We were not in the hotel. We were given an apartment like suite with a kitchen and living room across the ally. It was private and there was a washing machine. When you travel, a washing machine is a big win, but there was no hot water in the bathtub (shower had plenty!). So, because we were apart from the hotel in a separate complex, it was not as easy as just phoning down to the desk for a fix on the hot water. It was easy to get to everything from food to entertainment. I only gave it four stars because I can't really say I am a fan, but the apartment was extremely clean and nice. It just felt like you were staying in someone's home. Give it a try for yourself...I would recommend the hotel for the great breakfast and good staff....and the apartment was very good. It would be nice if the parking was on-site and not so expensive.

I didn't even know about the existence of the Douglas Hotel until I attended a conference held there the other day, and I thought I knew a fair bit about Aberdeen's hostelry. It was a delight to find this olde-world hotel set into yet another of Aberdeen's granite streets, this one between a casino and the entrance to the harbour. So, the setting may be less than family-friendly, but the building is like a traditional railway hotel. Dark wood and odd angles abound. The staff were friendly, and everything was clean and functional, if a bit tired looking. There is a reasonably sized ballroom complete with wooden dance floor - and conference facilities. One disorienting thing, a tiny niggle, is the weirdly striped seventies carpet on the lower level, which make the frequent 2 to 3 step level changes tricky. Remember, I did not stay in any of the rooms, so I cannot comment on that side of things. Overall, the hotel is very conveniently located for the city centre, the railway station and the harbour. It's not glass-and-chrome modern, but seems adequate, within the limits of my experience, and has useful things like wi-fi (password from the hotel).

This hotel is centrally located being close to the main street and major malls and has most of the amenities of a North American hotel trying very hard to be a higher rated hotel. We stayed at one of the suites and there was a good-sized tub that allowed me to comfortably soak with room for one more. The furniture is nice and comfortable. They were going through a bit of construction at the lobby but they were trying their best to accommodate the guests during this time. The receptionists are very helpful but the rest of the staff are accommodating but they seemed really meek and quiet. They had a really good hot and cold buffet breakfast with sausages and even black pudding. They also bring toast over in those nifty toast holders. The breakfast was good especially to cure a wicked hangover. They offered a spa but unfortunately it is not really as relaxing as what is shown on the website and it really is just two closet sized room that is manned by one individual. I did have a Balinese type massage that was relaxing but again the environment was not exactly what I thought I would expect in a spa. I would stay here again if I needed to stay at a consistently good hotel but not for anything else.

This is a large family run hotel right in the centre of town. Good facilities for functions and nice restaurant. I always advise people to stay here. They also run lovely serviced apartments on the quayside.

Had a meal with friends in here last sat oct 09, very nice and reasonably priced. bust at 8 but was empty by 10 good meal and reasonably