ABode Chester

Very over priced hotel, would not stay again for the amount I paid. Very disappointing||I purchased a room for £109 off booking.com paying for a standard double room, ||On arrival I upgraded the room for an extra £35 and also paid £18 each for breakfast to be added on.||It’s absolutely ridiculous to then also charge guests £20 per night for parking, because this was a birthday I had balloons etc and presents and didn’t want to trapes them 10/15 minutes walk down the road to park else where. ||This brought my total for one nights stay to £200 !!!||On arriving in the room, it is very basic ! Large bed in the middle which was comfy however they have just pushed two beds together so you kept feeling your self going into the dip in between the two beds.||The room was absolutely freezing on arrival and despite trying to warm it up with the heating it took for ever, we were going out shortly after arrival so it didn’t have a massive amount of time to heat up as you need the key card in the wall for any electrics to work. ||Also was only given 1 key card, had to go downstairs to ask for another one just so I could go to my car without my partner sitting in a dark hotel room with no lights.||Also for the whole room there is only two plug sockets. Which are inconveniently by the door and not by the bed. I rang down and they found me an extension lead as we had to plug a medical device in by the bed and they did find us an extension lead but this shouldn’t have been an issue. ||Bathroom was adequate enough but no shampoos / conditioners or tooth pastes. Shower has nice pressure and bath was nice too. ||Room was clean and tidy on arrival.||Breakfast .. I’m sorry breakfast isn’t worth £18 each.||Myself I had a full English but I don’t eat some parts and they wouldn’t sub them for anything else so I ended up with 2 sausages and 3 rashes of bacon and the poached egg on toasts came out as a small single poached egg on a plate with nothing else.|Two glasses of orange juice and that cost us £36. That is absolutely outrageous. ||Views from the upstairs breakfast area were nice and decor inside is nice. ||Honestly I wouldn’t stay here again because it is majority overpriced, it is a 3 star hotel at best and I would have thought £100 max would have been reasonable all in for what you get.

We stayed two nights for the marathon perfect location round the corner from the race course. Friendly reception staff and waiters and waitresses can’t fault the staff at all. Our room was left clean and beds made and new towels so can’t knock that. What we didn’t agree with was having to pay for water that should be given as courtesy not have to pay. We felt the room was lacking a small fridge and the bathroom had|No tissues or other little things you sometimes get we forgot our toothpaste so had|To ask reception. Food at breakfast was delicious and the staff were friendly and efficient one girl had only just been there three days and was very polite. Don’t agree with having to pay £40 for parking when I’ve spent nearly £400 for the two nights.

We booked for afternoon tea which was lovely and we really enjoyed it. The ABode was also very accommodating with the time we were wanting to book and allowed us to book our afternoon tea earlier than normally available. The staff where helpful and polite. While there it was extremely quite with no other tables booked in which gave a cold atmosphere unfortunately. The views out of the restaurant though are fantastic and you can see for miles. One issue we had that could be fixed is making payment by card and apple pay was challenging. This was due the lack of a sufficient WiFi signal for the terminal to work.

Stayed for one night in July 2025 when attending a conference in another hotel. This one is ideally situated close to the city centre and overlooking the racecourse. From the outset, the stay was excellent. Parking at the hotel was a breeze, check-in was quick and efficient, and the rooms were really nice. We ate in the restaurant in the evening, where the food was lovely with a good choice. The service in the restaurant was absolutely great; the two members of staff were a credit to the hotel. Breakfast too was lovely, and service again was first-class. I'll certainly be back for a city break in the near future.

I stayed at ABode Chester recently and had a mixed experience. The receptionist was so kind and helpful, and the 5th floor restaurant has a stunning view with absolutely delicious food. A big thanks to Budi at the bar he was always smiling, very helpful, and gave us great recommendations on desserts and cocktails. The Espresso Martini was amazing! Unfortunately, the rooms were disappointing, with stains and even hair on the bed, which really let the stay down. Overall, fantastic staff and dining, but the rooms need serious improvement.

Oh my god both myself and my husband couldn't wait to leave as the lady on check in was not helpful at all, given one room key which lead to husband having to go upstairs to bar not realising needed it to get back to room via lift and top floor lady rude, the room is very basic which I found quite disappointing thought this was a top notch hotel, totally disagree, however the bed was really comfortable, no shower gel or conditioner, forgot to bring my own so had to wash in shampoo, there was quite a bit of dust in bathroom. The lady on check out was lovely she greeted us with a smile as soon as lift opened, maybe the lady on the later shift could get some lessons, no am not being horrible as both myself and my husband work in hospitality and yeah I know you can have bad shifts and just want to go home however just don't let it reflect on your face or attitude,on whole really disappointed stay which was done by my husband to treat me to be away for my birthday

Great hotel well placed on the edge of Chester. The old castle is opposite the entrance and the racecourse is behind the hotel. If you can get a window seat in the Brasserie then you can have a great view of the racecourse. The rooms are very comfortable with excellent bathroom facilities, tea/coffee making facilities, iron/ironing board, air conditioning etc. The staff are all very welcoming and helpful. There is a bar on the ground floor and there is also a small gym. Overall a great place to stay.

We have stayed at the Abode several times during the past decade, and having really enjoyed our early stays, sadly it is clear that little seems to have done to maintain or ugrade the hotel in recent years.|In particular, like many other guests have commented, the mattresses are too soft, and our 'queen bed' was in fact two singles pushed together. Despite occupying a 'most desirable' room, there was no bedside reading light nor bedside sockets for charging phones. The wi-fi was very slow, and the air-con made rattling noises. |It is still lovely to enjoy a view of the racecourse, and the breakfast room view across to Wales is tremendous. The breakfast is of good quality but when busy, there tends to be a long wait for service, and the intrusive bland music is irritating. A return to part-buffet service. would be preferable.|Finally, the 60% increase in car parking charge to £20 since last year seems difficult to justify.

I'm only writing this review because Abode have just sent me and email asking me to... something I hope they'll regret. I visited last Saturday night in a party of 6, eating at 8pm. we arrived slightly early so as to have a drink before dinner, first impression wasn't great as there were a huge collection of dirty glasses on the bar, oddly despite the fact that various members of staff were milling about, no one seemed to be that interested in moving or cleaning them. We took a table in the corner of the bar and were immediately aware of a gale force wind emanating from the air conditioning vent above our table. We asked for this to be turned down, the staff member informed us that it would be taken care of - it wasn't. Not until the we asked for a fourth time did the wind cease. Venturing out of the bar and into the toilet area, a general level of untidiness was again obvious. The used towel bins were completely overflowing and there was no toilet roll - I'm reliably informed that the situation was mirrored in the ladies toilet. It was around this point that we released the time had moved on towards 8:30 and we were yet to be taken to our table. upon inquiry we were informed that the table was indeed ready... why we hadn't been informed is anyone's guess. We were taken to our table a young man who immediately informed us that he didn't have enough menus, so we would have to share... he went off to look for more but never returned. This all seemed very odd given that the restaurant was little more than half full (lucky for us, how much worse could it have been??). Once again some time passed until we flagged down a passing waitress, she fetched a wine menu which the previous waiter had failed to provide, she was also able to hunt down additional menus with little trouble. The lady proceeded to inform us that she was very busy running two sections and wouldn't be able to give us too much attention. Given the incompetence of everyone we'd deal with thus far, this didn't seem like a bad thing, although it's always nice to know as a paying customer that there are other people somewhere else who are a higher priority that you - the true essence of good service and why people are happy to pay inflated prices at restaurants such as this (no.. wait a second?). Clearly noticing that our spirits were at a low ebb, the waitress decided to really lock in the bad feeling by giving us what could only be described as a 'warning' not to order the tasting menu unless we all wanted it. It sounds like I'm going over the top but we really were made to feel like naughty school children - crazy! The next disappointment came only moments later when the waitress returned to take our orders. Given it had only been about 60 seconds since we'd received our menus, it was unsurprising that no one was ready to order. I ordered some wine but was amazed by the waitresses complete lack of knowledge on the subject, especially considering the wine list contains little more than 20 different bottles!! This was highlighted when rather than repeating my order in confirmation the waitress quoted back the reference number from the menu - as if I were ordering food in a Chinese takeaway! From this point on I was continually irked throughout the meal as every time I ordered wine it was taken to another member of our table. We were only offered the opportunity to try the first bottle, I suppose all subsequent bottles were assumed to be in a suitable condition based on my review of the first. To be fair the wine was excellent, but credit here should go to the supplier rather than the restaurant. After an inordinately long wait our food arrived. before we could start a young man gave us a verbal overview of our dishes, I can only assume from his stuttering delivery that this was indeed his first night on the job, if so then it seems to unfair to criticise too much. When the food finally did arrive it was the absolute definition of mediocrity. Remarkable for nothing more than the stingy small portions and distinct lack of either quality ingredients or creativity. Vanilla is the word that springs to mind. The Peanut Parfait and Espresso Martini deserve a special mention - the former was rock hard to the point where it was impossible to eat and the other was simply disgusting - undrinkable. Cheese get an honorable mention - very pleasant... although once again, credit to the supplier rather than the restaurant. Throughout the meal the air-conditioning saga continued. it was eventually resolved shortly before we left and a comfortable temperature was restored, albeit a little late. The final insult was the bill, weighing in at a budget busting £420 - not including drinks in the bar. We paid and left... never to return. This place was more fun when it was a police station, and the food was probably better too.

Slow and untrained service (unless they were trained to really take their time). The food was salty and poor quality. It was kind for the chef to offer a consolation dessert, but we decide to leave instead. I will say, they were good at apologizing and taking items off the menu that were inedible. I think all employees need better training. The atmosphere is lovely.

If fine dining and a great view to go with it are what you are after, then head to this restaurant in Chester! It's situated on the site of the old police head quarters and is a great improvement to the area- with the addition of the hotel, cafe bar and outdoor seating too. Beautiful outlook over the racecourse makes the whole time there all the more pleasurable. That said the food is ofcourse the main attraction. You can choose up to 5 courses, which I would call starter-size. Its not quite tapas or a taster menu, but is an interesting idea. There are plenty of alcoholic and non-alcoholic cocktails and a wide selection of spirits and wines too. Unfortunately on this occasion we were on our own in the dining room (Sunday dinner) which was a bit strange and also the wind was howling round the building and the heavy rain did not help (hence not decent pictures as the room is quite dark), but i would come back again. You can also hire out there private room for £75 per person, up to 24 people.

this is a really nice place, i treated my mum on her birthday. we had a 3 course meal and paid £40 each. the price did not include drinks. the food was very nice, but..very little of it. the starter was soup which was lovely, the main was a small piece was meat, that tasted great, but only 1 baby carrot as the veg, which was a let down. the pudding was chocolate mouse which was tasty!! but even thought the food was really nice and tasty it was not worth £40. but then you are paying for the service and the posh atmosphere. i wouldnt go again for a meal, not unless it was a special age birthday.