AC Hotel Berlin Humboldthain Park

Great hotel experience for a solo female traveler! I arrived a few days before my group and was warmly welcomed by the excellent at helpful staff at the front seat after an 8 hour flight delay and lost luggage. It was late in the evening and the staff was very welcoming and reminded me that they are there 24/7 if I needed anything. Very quiet and comfortable room, nice restaurant/piano bar and a location very close to a subway station that is only 5 stops from central Berlin. Also, they even helped call the airline and helped get my lost luggage! Would definitely stay here again!

Well. The hotel itself is actually nicer than I was expecting. It’s in a dual-branded building but I chose the AC because I don’t really care for the Moxy brand.|What I liked: incredibly pleasant staff. Comfy bed. Nice, clean bathroom with lots of hot water. Well-maintained building and grounds. Easy-ask late checkout (14:00)|What was frustrating: that silly nickel and dime of taking away complimentary breakfast from Titanium members and replacing it with an €8.55 (WTF?) credit. Huge loss of goodwill and brand loyalty there. That said, the breakfast was good, just too expensive.|What I noted, but is not the fault of the hotel: as many reviewers said, the neighborhood is a little rough around the edges, but I made the 2.3 km walk SEVERAL TIMES to the Airbnb where some of my family was staying, and never felt unsafe. At any time of the day or evening. It is SOMEWHAT off putting to walk around Berlin and see men peeing all over the place. That’s pretty gross. |With those things in mind, I would return if I needed to be in that part of the city again.

We stayed here for 3 nights July 19-22. We were on the 7th floor in a King room. The king bed is a real king bed with one mattress. It was one of the more comfortable beds we slept on in Europe. The hotel does not use a fitted sheet so it is possible during the night for the sheet to shift leaving you sleeping directly on the mattress which did happen to us a couple times. The mattress was clean looking so it was not gross but still kind of yuk. The bedding was clean and comfortable otherwise. | The bathroom was small but had the best shower we experienced in Europe with a rain shower head and hose nozzle choice. The bathroom was clean and nice.| Housekeeping came in on the 2nd day and did a perfect job cleaning and fixing up the room and replacing towels . | The room had a fresh fruit plate and large bottle of water with a welcome note when we arrived. In room Nespresso maker was nice.| We ate breakfast there all 3 mornings and quantity and selection of foods left noting to complain about. European and American breakfast styles were accounted for. One improvement they could make is to have a 2nd coffee machine added. One is not enough. | We turned the A/C in our room to the coldest setting. It’s a typical European room A/C which means air just kind of trickles out. However it was one of the more efficient units we found on our trip. Temps were as high as 87F and as long as we kept the curtains shut during the day the room stayed cool.| We had dinner one night in the restaurant. The service was great, the atmosphere was excellent, the food was great and the drinks were made nicely. | All staff we interacted with were helpful efficient and courteous from the front desk to housekeeping.| The hotel location is a 3 minute walk from a metro/train/bus station. We bought a 3 day pass that gives access to all public transport and we used that local station to travel all over Berlin quickly and safely. The hotel area is a high ME immigrant area. We never felt unsafe and everyone was very nice. Berlin is like any big city you need to use common sense and be aware of your surroundings. We would return to this hotel..

Excellent property, great rooms, nice ambience and super friendly staff. Very close to key train station so makes going anywhere very easy while not right in middle of lot of crowd. Highly recommend stay here

Overall, our stay here has been enjoyable. The hotel is spotless and modern-looking. My room was charming and well-equipped. My only complaint about the room is that the bathroom is small, and you have to be careful if you do not close the door when you’re in it. A couple of us turned around in the bathroom with the door open cut ourselves on the door latch. The restaurant one morning was packed and people were struggling to find a seat. I think the staff are trying to keep up, but it was hard to keep the tables cleared. The night staff in the bar and restaurant were great especially Yullia. There is a nice outdoor patio, which is pleasant when the weather is good. It is a short walk to the grocery stores and the bakery, and minutes walk to the restaurant. The subway and bus station are minutes away. There is no gift shop. The front desk did not have business cards or maps available. But a great stay in a nice location.

Decent hotel with a nice sized room. Couple of things that could be better though. |1. Only one life and it crawls. |2. Bathroom rather tight. |3. Request for extra water no heeded, though acknowledged |Breakfast spread with good, bit needs a bigger toaster, with so many folks queuing to use just one that fits 2 slices of bread. Ambience was nice though. |Gym on the 6 floor function, rack with some weights, one bench and 4 Cardio machines

Recently I stayed in this hotel. It was an excellent experience. The AC brand delivers nice design and a relaxed yet efficient atmosphere. What makes this hotel really special and worth to come back to, is the welcoming and warm personal interactions with the front-desk people. Especially Izabela makes an absolute difference. She interacts with the guests in such a warm, friendly and engaged way, it made me feel like staying with family or great friends. Thank you, a job well done!!.

Clean hotel situated near a large mall, park, and restaurants. The air conditioning worked very well, and the rooms were comfortable. However, there’s only one main elevator that often took a while to arrive, and the WiFi did not work. Breakfast buffet there was well-stocked and tasty.