Anila Y.
Yelp
This is a very nice, new and clean hotel. We were greeted by the very friendly and hospitable manager and offered complimentary coffee upon our arrival. We were pleasantly surprised at how upscale and modern the hotel was given the extremely reasonable rate (we booked about a week in advance). The showers in the bathroom are so nice!
I am knocking off a star due to several issues. First, we arrived back to our room exhausted after a day of site-seeing so we showered and got into our pajamas. I knew we would need more bath gel for the next day, so we called to have some sent up, but the front desk replied "you can have it if you come down and get it." I found this rude, as usually they bring it up for you. We finally went down, still in our pajamas, and asked if we could also purchase water bottles. Unfortunately they do not sell water bottles and we were told we could get them next door at their affilate nightclub/bar "Moxy" or at their restaurant. It was late, and we felt weird being told to wander around in our pajamas for water. Most hotels have a selection of snacks and beverages available for purchase at the front desk. On the weekend, there was quite a bit of noise (music and yelling) from the nightclub at night when we were trying to sleep. Finally, we had to leave/checkout early in the morning. We asked for a prearranged taxi to the airport but were told someone would be at the front desk to push a button and a taxi would arrive in 3 minutes. We accepted, even though another staff member had said it was possible to prearrange a taxi. The next morning, there was no one at the desk when we were leaving. We called the phone line, and even knocked on the employee only door but there was no trace of any employee. Ultimately we had to call the taxi ourselves and were quite delayed getting to the airport.
I still might recommend this hotel if you don't care about service and hospitality, as the beds were super comfy and the rooms are very clean (I am generally really grossed out by hotel rooms). However, just be sure to stock up on water and essentials from the nearby grocery stores (Rewe, dm, and Aldi are all within a 5 minute walk) and bring earplugs or a white noise machine!