AC Hotel Bologna

The rooms were extremely comfortable & spacious for Europe. The price was right & included breakfast, which was very good (except that the coffee machine was often on the blink).|The front desk staff was accommodating & well informed. All of our dinner spots were front desk recommendations. It is relatively far from the city center, but the bus stops right in front of the hotel & runs frequently. |We are frequent travelers to Europe & would stay here again...

As a Marriott member I booked the room through the app . |We arrived at the hotel at 2 pm to be told our room wasn’t ready but we could leave our luggage . |They would sort the room and when we arrived back from our afternoon and evening in Bologna we would pick up our room key .. ( standard practice) |we arrived back to the hotel at 9.30 pm to be told there was an issue with our room and we had to move to a different hotel !! |I complained because as a Marriott member and booking direct with the hotel how had this happened, especially as I had left my luggage at reception at 2pm !! And thought I had checked in !!! |The receptionist was very apologetic but had to get his manager to agree to pay for the taxi to take us to the other hotel ! He appeared to be in an argument with his manager rather than booking us a taxi . |When you are tired , have had a nice meal and a few drinks you really don’t need to be told you don’t have a room ( even though you have paid for it and you have booked direct ) . |The taxi duly arrived and off we went to the other hotel …I asked how we would get back in the morning as our rental car is at the Marriott … |The receptionist said just tell the morning staff when you get a taxi back in the morning …. |Would have been nice to have been given a voucher for a taxi rather than all the grief of having to explain to the morning staff to get back my 20 euros !!|I will never ever book another hotel with Marriott and will ask head office to reimburse my points !! |Beware booking this hotel as like us you could be sent 10 minutes further out of town to another hotel !! |I asked for a meeting with the manager but apparently he can’t see me in the morning . |He hasn’t even had the decency to phone me during the day ( I received an email at 9.15 pm !!) 15 mins before We arrived back and naturally I hadn’t even read it ! Why not call me ????

Reasonable Marriot Hotel and only option in Bologna. Rooms and overall decor is nice and modern. Classic 4 star hotel with good rooms, fairly reasonable breakfast option but limited. Bar is open until around 11pm but staff do let you drink in there after hours. As a Marriot member however they don’t offer upgrades to rooms which is disappointing. Parking option out the front is free but limited spaces. Location not the greatest as 20 minutes walk away from the centre.

I thought this was a suboptimal location that’s not really walkable to anywhere. It’s possible to walk from the train station but it’s just far enough to be a hassle. It’s possible to walk to some restaurants in about 15 minutes, but it’s not really well suited for that. It’s not a great walk downtown either. We thought the hotel had shortcomings with customer service. For example, the restaurant was closed when we arrived around 3pm. We asked the reception for suggestions and they said we would have to wait until 7:30pm to eat because everything was closed. We walked to get some premade salads at the closest grocery store. When we returned, we sat down in the lobby/restaurant/bar area (it’s all one big space with open seating). They asked us to leave because we were not ordering food (again, the restaurant was closed, but the bar was open). They walked us to an empty, dark, room with couches and told us we could eat there. Super bizarre, unusual, and unnecessary. Usually the Italians are the most friendly, hospitable and generous people in Europe. I assume this hotel just has terrible management. On the positive, they did have a loaner umbrella and a loaner adapter. The rooms are fine, but small. Nothing special. The gym is small with very limited options. We realized it was a mistake to book this hotel.

The hotel is good, but the conditions of the rooms are not the best. We called a couple of times to the receptionist to get help with some issues, nobody came. |They had a good breakfast buffet.|The location of the hotel is too far from center of Bologna.

This is a well appointed AC hotel — interiors felt better than other AC hotels. Rooms are basic, but spacious, comfortable and functional. There is space for one suitcase, so an extra luggage rack would be nice. Bathrooms could use some more common sense — tiny, shallow sink with very forceful water that splashes, typical European bathtub with a half glass pane that leaves your bathroom wet after a shower and worst of the lot, the door is flimsy with massive gaps leaving no privacy for sound, smell or sight. Breakfast was nice but only worth it if it’s included in your rate. Plenty parking available in the basement (for a reasonable charge) Location is average — it’s nestled in a residential area. There is a Lidl close by but not much more. Old town is a 15 minute walk, but more like 30-40 minutes to the center of old town. Your best bet is to take the 21 bus right outside the hotel that takes you to the center of old town (btw, this but doesn’t show up on some apps like Google maps for some reason — you can pay for bus tickets on board using contactless)

This is the worst hotel experience. I dont even write reviews normally, but this hotel is beyond expectations… The hotel stinks…. Literally stinky… everything smell, the covers the pillows the bathroom… sorry but even the staff smell… literally the worst experience The staff are friendly and nice no complaints about them, but what is the added value of having a friendly staff with stinky smelly rooms… I literally had a headache from the smell of this hotel. They changed the room for me but nothing changed…. I believe the maintenance of the hvac hasn’t been done since ages and they are using very cheap cleaning and laundry detergent.. Less than 1 star…

The rooms are minimalist. Nice little restaurant and bar is attached. Staff is very helpful. Very clean. Grocery store and pizzerias within walking distance. Location is in the projects.

The hotel is a 5 min. walk from the train station yet it cost over 12 euros & takes :10 by taxi, it must be close to the airport as airlines staff stay here. It was a :30 walk, over the train tracks, to the main square. The area near the hotel is nothing special. Early Check in isn't available. Although we are platinum elite plus breakfast is not included, it is 13 Euros each morning. There is a large Nespresso machine in the lounge but no charging stations downstairs. There is a small fitness room directly above our room. Room 515 was efficient with a king bed, fridge, safe, coffeemaker, t-v & bathtub. There were many European outlets & no USB ports. We asked at the desk about an extra adapter it costs 60 euros . The fridge was stocked with expensive items for sale. We have a view of the tennis center. The room was barren and felt more like a college dorm room needing to be decorated. The furniture had a used feel & the bed felt like my dorm cot, it felt like I was sleeping in a HOLE with starched white sheets. It was 2 twin beds on wheels pushed together. I woke up during the night screaming in back pain, I never had a back problem, I was always fine. I had to literally crawl out of the dip / hole in my bed in PAIN! It took @ 2 hours afterward to stand up straight only to get back into bed & have the same problem. I was surprised we didn't have a box of tissues but a small plastic envelope with 5. There were no glasses provided just 2 paper cups. The bathroom had dark brown wallpaper, the room was dark & didn't have a window. A magnifying mirror & better lighting would be helpful. The shower had nice water pressure. The air conditioning didn't get very cool. We need a reservation to use the gym and it wasn't available for 2 hrs - wish we knew in advance. The breakfast buffet is from 7 to 10:30, Alex a trainee was friendly & helpful but a little over his head replenishing the breakfast bar & cleaning up. The offerings were slim compared to other European hotels. Pastries weren't fresh, fruits looked sad, just packaged white bread & considering that Bologna is like one giant food hall I expected a lot better. Martin at the front desk was helpful, when provided recommendations, maps & directions. This was the only Marriott brand in Bologna , we try to stay loyal to Marriott but find the premium brands are more conducive to the way we travel .

Do not stay at this hotel or any other Marriott hotel outside the US. They can and will charge you a "no-show" fee even if your flight is suddenly canceled and it is no longer possible to cancel within the free cancelation period. This hotel charged me 223 Euros. I am retired so this is not easy for me to handle. The manager at the AC Hotel Bologna told me they could not refund me the money. Marriott headquarters also said the same thing. British Airways also would not refund me that money. COMPLETELY UNFAIR!

3.5 Star AC Hotel by Marriott Bologna is a reasonably priced hotel located around 20 minute walk from Bologna Centrale Station. 5 Star to the front desk team! Really helpful with answering questions, getting us a cab for 6 am and even make us an espresso while we were waiting for our ride! The room is A-OK and have a lot of amenities! Robes, Slippers and even package of tissues! There is a supermarket across the street perfect to pick up some snacks, water and bottles of wine! If you have heavy luggage, I would suggest just take a cab to get to the hotel from the train station, The walk can take up to 30 minutes as the sidewalks are narrow and uneven.

What was good: clean, modern, friendly staff, good buffet but not a large variety of food. Location as well. The negative: the water didn't get hot enough, poor soundproofing in the room and a lot of noise - probably because I was facing the front Street. Also, I noticed after checking out a beer from the minibar had been charged to my room which I did not have. Oh and possibly the most important, the Wi-Fi cut out more than once during my three night stay. I enjoyed my stay overall with help from my earplugs at night.

We are loyal Marriott folks. The AC Hotel Bologna was unassuming on the exterior, but we were pleasantly surprised with the hospitality, services and even the bar/restaurant. Everything about it felt very high-level and personable from all staff. We would go back in a minute if we are fortunate enough. We highly recommend.

It's a Business Hotel, with everything that goes with that. It's clean, and efficient, and given it's location, prices are usually low-ish. (About the location - not optimal for centro, but pretty good for getting elsewhere) Check your rooms though - my room had warped flooring from an apparent bathroom/shower leak. Also, re: the room, the insulation is kinda minimal - so you'll hear people banging around in the hallways, and in the adjacent rooms (and vice-versa!) Lastly, didn't get a Platinum-Premier upgrade - if that matters to y'all...

As I picked this hotel of course I wanted to earn Marriott points and was concerned with the distance to the town square. One review said it was too far out - Wrong. Maximum 15 walk to town square. Yes, you earn points w Marriott staying at this property. While checking in the staff recognized my membership. Having walked most of Bologna's downtown and yes there are some beautiful old structures I found the exteriors to be run down. The AC is new and clean. My rate did come with breakfast. Coffee was good and selection was bountiful. Good stay! Oh, young guy at front desk keep up the good work and bartender thanks for the conversation! Cheers!

Not only is this Marriott far from the city center, but it's also far from anything besides a crumbling industrial sector. To top it off, AC brand has next to no perks for Marriott Platinum members, and when coupled with a fairly out-of-place vending area, it's hard to not get the feeling that you're staying at a cheap airport motel when you walk in. However, the rooms are fair enough, and room service does an excellent job. The hallways and lifts are a step below par, but still passable. Really, I could forgive all these things were it not for the abysmal trek needed to get closer into the city center -- or even to a single cafe or restaurant. Alas, negligence to this factor earns it but 2 stars.

The hotel is not far from the train station - walked with luggage without any problems. There is a bus nearby to go to the center of the town - a little far to walk, but possible. The rooms were clean.

Upscale, Simple, Modern Being a Marriott Rewards member, I often look for the Marriott hotel in the area and build my itinerary around it's location. This visit to Bologna was no different. I felt welcomed when we arrived from a long trip with decent English (which I don't require, but was nice) and set up our reservation quickly with the nickel tour. I appreciate the personal touch for each guest I noticed arriving around the same time with varying languages and needs being accomodated. The exterior of the building doesn't really hint at the modern, clean designs inside, but does it really need to be flashy? The simple decor is perfect, and just enough to make you feel upscale in a not-so-upscale part of town. Now, the reason for the lacking fifth-star... The area surrounding the AC Marriott doesn't make you feel cozy when walking to and from anywhere near Centrale. This isn't meant to say that I felt unsafe in anyway, but the wall across the street with graffiti doesn't really go with the upscale hotel. Maybe it's just me, but that is how I felt about the area in front on the street. All-in-all, I would return to this Marriott location in a heartbeat, but that would require visiting Bologna again, which may not happen for a while. We did all we set out to do, and tried pretty much everything we wanted (save for the Ducati factory).

When the Bologna Book Fair changed its 2020 dates due to the Covid outbreak, I tried to change the date of my stay to the new Fair dates, one month later, but the AC Marriott was booked. I called the same day, at the end of Feb, and was told by the person I spoke to that they would honor my cancellation request. Two weeks later on 3/7, I still had no refund and got back in touch. They again put me in touch with the hotel. They emailed me again promising a refund but asked me to PLEASE be patient. Again, I emailed, then they sent a new provision saying they had 100 days to refund. I was outraged. PLEASE BE PATIENT they wrote. At 110 days, they emailed to say, we will not refund you, you have 1 yr from date of stay to use a credit at this hotel and here's a new law that was just passed which allows us to do this. All I can tell you is this, it doesn't matter that it's Marriott, an American co. if the hotel doesn't follow thru on its promises, you will be out thousands of dollars, as I am. I'd strongly consider another hotel chain for all of your travel. I'm a small business. The way I was mislead, purposely LIED TO, is an outrage, and Marriott should be ashamed.

This hotel is a Marriott who makes a lot of money charges us a lot of money no air conditioning and they can do nothing to help there guests really? Someone should having been working on this all day to ensure there guests have a good experience. Not the case before you come to this hotel you may want to be sure they have air conditioning. It is hot here. Thank

Both the hotel and restaurant are new but despite their minimalism, proved quite good. The hotel was a little noisy due to lack of carpets, but the bed was nice and bathroom clean and spacious even by American standards. There is a full bathtub and the amenity kit was lovely -- it even includes slippers! The restaurant was a big surprise. I was jet lagged and didn't really want to go out, so I went in with low expectations. What a shock when the risotto with peas, braised leeks and guanciale wound up being some of the best risotto I've ever had! The radicchio and orange salad was only mediocre despite the large portion. But the espresso was good and the pistachio semifreddo was a standout dessert. I recommend the AC Bologna. I would say it's a good restaurant and not a bad place to stay; it's just a bit of a walk to the center of the city. There is also a large public park out behind the hotel with a nice playground if you're traveling with kids.

I arrived late in the evening and my first thought was, oh no, what have i booked due to the location, every wall with graffiti and not too safe looking but during the day time, this changed. We had a car with meant this option was much better than centre of city. For a decent price, we had a spacious modern room. There was some free parking but if not, a garage but that cost 15 euro a day. The car allowed us to drive to the centre in about 10 minutes. There was a bus stop 2minutes from the hotel which went directly to the city centre too. So depsite the first impression, this hotel turned out to be a good choice.