Mauro D.
Google
Great hospitality with thoughtful touches that made us feel true Malaysian hospitality.
A huge shoutout to the incredible team, Farhan, Hamza, Nan, Morshad, and Minhazur for going above and beyond every single day. They're absolute caring and made all the difference during our stay. And a special thank-you to Nita, the General Manager, for leading such a wonderful team and ensuring every detail was taken care of, her presence and attentiveness truly set the tone for an exceptional experience.
Our first room was a bit noisy due to its proximity to the highway and train line, but the staff quickly arranged a move to the quietest room in the building, and it was exactly what we needed for a peaceful, relaxing stay.
Special thanks also to the buffet team, who spoiled us with delicious treats and exceptional service throughout. During breakfast, we had the chance to try some local classics, including comfy roti (a soft, unleavened flatbread similar to a pancake in Southeast Asian cuisine) and the famous Nasi Lemak ((fragrant coconut rice served with peanuts, crispy Ikan Bilis (small dried anchovies), and egg)). A Malasyan all time classic.
Overall, it was a nice experience from start to finish, truly one of those stays that reminds you why great hospitality matters.