عبدالله الزري Abdallah A.
Google
Great Stay at AC Hotel Málaga Palacio with an Excellent Location
We had a wonderful stay at AC Hotel Málaga Palacio. The hotel enjoys an excellent location in the heart of the city, just steps away from the promenade, major tourist attractions, and the marina, which made exploring Málaga extremely convenient.
Although the hotel does not have on-site parking, there is a covered parking facility directly opposite the hotel, available at an approximate cost of €30 per day, which is a practical solution given the central location.
We stayed in a suite on the fourth floor, offering a beautiful view of the city and the sea, which truly enhanced our overall experience.
The hotel staff were excellent, friendly, and very cooperative, always ready to assist and make our stay comfortable.
The only point worth mentioning is related to safety procedures: when we requested assistance with an issue concerning the in-room safe, the staff member who attended was from guest services/luggage handling and had a master key to open the safes. While the issue was resolved promptly, such a key would ideally be handled by the duty manager rather than luggage staff, in line with best safety and security practices.
Overall, this did not diminish our positive experience, and we truly enjoyed our stay. The hotel is highly recommended for its location, views, and professional service.