AC Hotel Santiago Cenco Costanera

Great location and facility. Friendly staff and great service. Buffet Breakfast had plenty of options and the Luna Bar was amazing and defiantly is a lovely spot to spend the evening. Attached to large shopping center and within walking distant to some great restaurants. Defiantly recommend this hotel is in Santiago.

Excellent hotel experience for someone who enjoys the benefits of a 5 star hotel but doesn't want to be disturbed. Staff were friendly,fast and happy to help with requests without any question. Thoroughly enjoyed my stay and views of the cityscape with the Andes in the backdrop. Shops are conveniently below and train station is 5 mins away. Would easily recommend staying here in the future.

This was a points stay and I was (presumably) upgraded to a corner room. Extremely luxurious and somewhat wasted on me, but I enjoyed the experience nonetheless.||Staff were super friendly and helpful in both English and Spanish. Breakfast buffet was excellent and great value for the money. Location next to the mall is ideal if you want to shop, otherwise it's a short walk to either Tobalaba or Los Leones subway stations depending on which direction you need to go.||The area is very busy in the evening and weekends which can be a pro or a con depending on your preference.||There's no pool and I didn't check out the gym because I was walking 18,000 steps a day.||Overall, based on this experience the hotel is very highly recommended.

10/10. I cannot express how amazing this hotel is. From the moment we made our booking until after checkout, every detail of the staff made us feel appreciated.||We are a group of friends that travel the world seeking great experiences, services, great ambience, great food and great customer service. We stayed at the hotel 3 days. After we made the reservation, Christopher Pizzaro contacted me with a welcome message. Christopher was awesome, he coordinated all of our transportation to and from the hotel; confirmed that everything was smooth in our check in process; room temperature, location and amenities. I cannot express how grateful we are for all the attention we received in this hotel.||What a view!!! Yes, this hotel offers incrediable views of Santiago. The rooftop restaurant/bar is awesome. The location of the hotel is awesome, within a few seconds you are in an elevator that takes you right to the Costanera Center Mall, which has tons of stores. ||I definitely recommend this hotel in your next visit to Santiago. ||Thank you all for letting us feel like at home!

Staying at the AC hotel in Santiago was such a treat! From the welcome outeach by Genesis Rivera to ensure my check in is as smooth as possible; to the beautful, modern and specious cornerl suite I was upgaded for my birthday ( I am Platinium for Marriott). The location is great, safe, close to many cafes, restaurants shopping and right in the footsteps of the Costanera Tower. The views from the roof and the Luna Rooftop bar are breathtaking! The staff was very friendly and accommodating - they had a welcome note and snack prepared as a well as bottle of champagne and a charcuterie board during the stay for my birthday. The lobby bar had live music one night ( sunday) and such fun cocktails! Luna bar has stunning views, reasonable prices, fun cocktails and great food. I would highly recommend and stay again! Gracias por todo!

Very nice and clean hotel, with an excellent rooftop bar. Stayed here for 3 nights and the reception was very nice and allowed early checkin after our long international flight. Nice lobby, breakfast and bar.||We had read reviews online about the rooftop at the W hotel nearby so went there one night. However, the rooftop at the AC Hotel was much chicer and nicer than the W and I would highly recommend it.||Few nits: |1. the location is in a commercial shopping mall building, which might be important for some but we did not care for the location too much.||2. Getting an Uber was tricky, because the Uber’s cannot stop in front of the hotel and so you have to walk to the nearby NH hotel or else try and get one in the basement parking which most Uber’s had a hard time finding.||Overall I would recommend this hotel.

Awesome hotel, very nice and super clean rooms, unbelievable friendly staff and more than affordable prices. Great lounge, bar, all you need to relax and enjoy yourself. Cannot beat the super central location, take elevators in to the mall and very short distance to the Gran Torre Santiago. We highly recommend it to anyone who is in Santiago, Chile and wants to have a good time!

The hotel is in a modern, relatively new high-rise next to a large mall that includes a big supermarket and next to Sky Costanera – the tallest building in South America. Rooms are large and comfortable and the personnel is very friendly. It has a nice open air bar with an excellent view over the city and surrounding mountains.

I stayed at the AC Hotel by Marriott in Costanera Center for two nights and had an absolutely amazing experience! I decided a pros and cons list was the best way to sum up my stay: PROs: - I visited in the fall and the USD seems to go a bit further in Chile than expected. That said, my room was a great deal! It was on the 19th floor and had amazing views of the city and the Andes in two separate directions. It also had a massive bathroom and in room tub. - I ordered room service one night when I decided it was too late to venture into the city and find a meal. Once again, very reasonably priced room service and a delicious selection. - The staff was very friendly. Almost everyone spoke English fluently but was more than willing to indulge my attempts at Spanish. CONs: - Unless you are big shopper (this hotel is literally in Costanera Center mall), you are pretty far from some of the main sights in Santiago. However, the metro is nearby and very easy to use. The surrounding area is also safe and easily navigable. - One thing that bugged me was how dirty the windows are. It was a small gripe and certainly cold whether for window cleaning but it would have been nice if they weren't so foggy. All in all, I would recommend a stay here. It was an American style hotel in the heart of a non-touristy part of Santiago. They also have plentiful amenities - rooftop bar, fitness center, parking, etc. Thanks for a great stay!

If you're looking for a large rooftop bar with loud music to accommodate a big group, you've come to the right place. The management is very friendly and always accommodating. On my first trip to AC, I was with a party of 6. We asked to be moved when our table was next to a booming speaker. The staff accommodated us, but no matter where you sit, the music is likely to be quite loud and somewhat intrusive. If you aren't a big drinker, don't let that stop you from visiting this rooftop bar. They make great mocktails, too. On my most recent visit with a large business group, we took up several tables and ordered lots of food and drinks. As always, the staff were great. As with most places in the city, service can be slow, but why not use that time to enjoy the views? Speaking of views, this one is great when it's a clearer day. Highly recommend it!

Clean hotel, amazing rooms and views. Great staff that were always helpful with suggestions.

We chose this hotel because of a wonderful experience at the AC Venezia hotel in Italy. We were scheduled to stay 1 night before our cruise out of San Antonio but the cruise was canceled so we extended our stay. The hotel is in upscale area area of Santiago with plenty of shopping and restaurants. Upon arrival were were escorting up to the 17th floor lobby. We arrived at the hotel around 9 am and were allowed early checkin. Thank goodness because we had traveled 23 hours. Our corner suit had spectacular views of the Andes - WOW! Our 2 room suit included a living area with couch and TV. The bedroom had ample storage, large free standing tub, separated shower, 2 sinks, king bed, and more. USB ports were available on both side of the bed. There was also a coffee machine in the room. The hotel is new and very clean. Breakfast was included in our reservation that we took advantage of everyday. We visited the outdoor bar every evening for both drinks and tapas enjoying the view of the Andes at sunset. There's also an inside bar and very large relaxation seating area with Wi-Fi access. We also booked an excursion and taxi service through the friendliest front desk. The location was excellent, the staff (shout out to Ricio) was exceptional, the room was perfect, and overall this is a solid 5*. If in Santiago I highly recommend staying at the AC Hotel Marriott.