AC Hotel Veracruz

This is a very good hotel. The receptionist Hector is very professional. He treated me with respect and attention to detail. The service I received from him is excellent.

At first I found the AC Veracruz to be a bit isolated and “cold”, but my attitude changed. We were upgraded from a mini-suite to a full suite and the only room in the hotel with a bathtub. We had a magnificent view and were on the 1st floor, down the hall from the indoor pool. I liked the fact that the stairway was easily accessible to avoid the elevator when just making a quick trip to the lobby. I don’t typically like malls – but the one next door (3 minute walk) had multiple restaurants, including 3 outside, ranging from ok to very good.|The manager made sure we got our upgrade even though the suite needed an extra treatment after some mosquitos had visited the previous guests. Thank you Lady Lopez!|Now for the not so good – a tiny table on our terrace with only one chair. Overpriced breakfast with a buffet that was not replenished. High standard prices. While the neighborhood was fine, it wasn’t interesting. 5 miles north in the historic center of Veracruz there are numerous abandoned and for-rent apartments and buildings, even overlooking the sea. Veracruz itself is not pretty.||4 stars with an extra star for Mrs. Lopez and our large suite.

stayed here for a night due to having to wait for my luggage to come to the airport. Great customer service, I arrived super early and wanted to go to the mall right next door they let me leave my carry on and backpack there with a tag in the meantime. Bedroom was clean and organized. The only thing is I asked for water to be brought up twice and it took 45 minutes every time. Definitely recommend!

Jose at reception took very good care of us, and our associates.

Bed a bit over used, room have intense smell of mold! There is a sink in the room, feels like shaving in a kitchen! Toilet is small, shower and amenities looks like ibis budget! Very low For a Marriot standard!

The hotel is fine. I don’t like the location though. It’s in a very busy roundabout. It also doesn’t have a beach (in case that’s what you are looking for).

We like this hotel. Got upgraded to a view room. Staff is very friendly and rooms are clean and well decorated

This place exceeded my expectations. It was amazing! The staff continued to go above and beyond for us. The ocean view from the room was amazing. The cleaning staff was always so attentive and thorough. It was one of the best places i have ever stayed. The bar staff was great, and the breakfast was delicious. I really cant say enough good things about this hotel.

This hotel is EXCELLENT! The best thing are it's two pools. And the service from its teams. No matter outdoor pool indoor pool (that a night gets a DJ and serves cocktails) with an amazing elevated view of the city. The rooms are regular modern nice TV and windows. In this case we got a bigger room with excellent ocean and outdoor pool view with a balcony. The best thing we're the TV, double vanity and walk in shower. With a huge window the AC struggles a bit during the day. But at night it gets perfect, or of you use the black out curtains it is fine. The restaurant breakfast buffet was perfect as it was the bar as well. The bar can get pricey but you have plenty of choices next door to either side. Bars and restaurants abound with a 5 minute walk. This makes the hotel location amazing! I loved everything especially the pools. Wishing Veracruz had Uber and its taxis had AC, but this has nothing to do with the hotel. My experience with the hotel was perfect and this is my top choice anytime I head back to Veracruz!

Excellent service and hospitality! Stayed here in summer 2018. My dinner does not look that appetizing but ounce I tasted it I had to have it two nights in a row. Steak was tender and sauce was amazing. Will come back.