Olivia F.
Google
Extremely disrespectful and ignorant staff.
My parents came to Berlin for a visit, they don’t speak english nor german. I do, so I went to the front desk to ask for information about one the exhibitions. I got away from the front desk to explain my parents who are on their 60’s about the exhibition, not even 30sec has passed and a guy that works there came down to complain that I was speaking too loud. I wasn’t but I said sorry and stop talking. My dad went to the toilet and we stayed there to wait. He came again and asked us to leave, even though we were not speaking. He was aggressive, rude, ironic and should not work in a place that claims to be welcoming for tourism. We were at the front desk, we were not in a exhibition nor in a library.