Accueil Chez Francois

THERE IS AIRBNB, NOT A HOTEL! In fact, this place was originally an old residential building in the style of Old Montreal, which was likely just renovated and cleaned. I honestly don’t understand how it received a hotel designation, it's a huge stretch to call it that. It’s both unbelievable and disappointing. My perception of Montreal’s tourism industry has really changed. A regular Airbnb should never be labeled as a 4-star hotel, especially in a major tourist destination like Montreal. As a result, you simply can't expect the services typically offered by a real hotel, such as housekeeping, helpful staff, a reception desk, support in emergencies, or even a quiet atmosphere. The unit I stayed in had just three rooms, a kitchen, laundry area, a small dining room, and a sitting area. Unfortunately, my room (Room 5) was right next to the laundry room. One of the other guests seemed to treat the place like a dormitory and was constantly doing laundry. "Sir, I came here for peace of mind, I don’t want conflict" Honestly, I believe my money should be refunded. There was absolutely no peace of mind during our stay. There was no housekeeping service, and they didn’t even return fresh towels for two adults on the second day. There were no napkins, and the room didn’t even have a basic clock—you can easily buy one from Walmart for $10 and hang it on the wall. This is simply not acceptable. If you are being fair, a refund should be issued. This was not a hotel, not even close. Due to the nature of my job, I travel frequently and clearly understand what to expect from proper accommodations. I’m speaking from experience and without any bias or exaggeration. I truly mean what I say

this place is wonderful and amazing value. I slept so well. and the hosts were super nice and let us drop off our bags early despite them still cleaning.

Fantastic service. The host was in constant communication with us. The rooms look exactly like the photos, parking, great location, clean rooms and comfortable beds which was a plus! We will be coming back!

We booked this hotel for one night during our road trip. We did not realize that it was a hostel style hotel, but it was still nice and comfortable. Safety codes for main door and room door is used. The rooms and restrooms are clean and maintained. There inshaAllah WiFi available but the TV did not work at all. The AC worked, but was not adjustable. It is in a good location facing a large park and few minutes drive from shops and restaurants.

Google lists this accommodation as a 4-star hotel but I can’t understand how they came to that conclusion. More like 1 or possibly 2-stars at best. The room was clean and relatively quiet, but fixtures were quite worn. The a/c was functional but just barely. WiFi was unreliable. Instead of a key card, you have to punch in a long string of numbers on a key pad to access the building and the room. Navigating the stairs with luggage was… dicey. The location on the edge of a large park was lovely. But the nearest bakery/cafe is a 10-15 minute walk.

We booked room 3 which was well equipped enough in a quiet spot with a comfy bed. The bathroom was quite worn out and definitely could use some attention such as fixing the shower and flickering lights. The common room was also nice enough and just came with the essentials. Simple things like drinking glasses would have been nice. Breakfast is about as basic with cereal, apples and hot drinks. We never met the owner, but they were very responsive through email. Although the place felt a bit tired and basic, the price was good to which we see it as being a positive experience. Thanks for the stay.

A couple of weeks before arriving, I received a call saying she would move us to the downstairs room, and then we would need to move to an upstairs room. We are camping across Canada and had a lot of stuff we did not want to leave in the car. So we agreed to stay in the downstairs room throughout our stay. It is only after we arrived that I realized the downstairs room was a converted bedroom and wasn't even listed on the website (that should have been my first clue). It had a dingy, messy entrance from the back of the B&B. It was poorly managed. We did not get an internet access code until we contacted the manager, the body soap dispenser was empty, there was only one towel (for two people for a 3-day stay), the coffee lids did not fit the cups, we ran out of toilet paper and finally found some in a closet in the common room. The shade that allowed us privacy at night covered the whole patio door with a shade that was held together with packing tape, which made it difficult to raise. Also there was no way to get air flow during the hot nights.|The only reason I gave it two stars was that the bed was comfortable, the shower was good and the person managing it was friendly. My suggestion is: Don't stay in the lower room unless it is offered at a much lower price.

Enjoyed a few nights here during a visit to Montreal. Price was $10 more than advertised online but the overall stay was decent. Breakfast was not available due to COVID but coffee was available, as well as access to a toaster, toaster oven, microwave and coffee machine. Communication with the host was through text and they were pretty responsive. I did notice that other guests received a tour of the shared space but I did not (perhaps because I arrived late and did a self check-in?) Not a huge issue but I realized later that I wasn't sure what I could access in the common area. The room I stayed in was comfortable with a big window, though it was attached to a balcony so I felt awkward leaving the curtains open sometimes. Otherwise, it felt cozy and the location was very central for what I needed. It's an apartment-style accommodation and I think it would be fun to rent the space out for a group trip because you could have the common space to yourself. Parking was confusing for me at night so I would recommend calling/texting the host if you're unsure. As a note, I do appreciate the host's request for guests to wear a mask in common areas. They also had extra masks and hand sanitizer available.

Great little bed & breakfast in the heart of Montreal! My boyfriend and I stayed here back in October for a long weekend, and we loved the place. I'm really into little B&B's and boutique hotels, and this place was right up my alley. Lots of character and not filled with obnoxious tourists! We stayed in one of the apartments. It was pretty big (2 bedrooms, 2 pretty large bathrooms, a kitchen with full fridge, dishwasher, oven, and microwave, a dining area, large living area with TV, and access to two balconies). There is parking right behind the hotel. The area seems very safe, with a large park right across the street. It's an easy walk to great Latin Quarter restaurants, shopping, etc. I would stay here again in a heartbeat! Bottom line: affordable, furnished really nicely, safe & cool residential area, and the owners were a pleasure to deal with.

This bed and breakfast does not deserve a 3.5 star rating. Not even 1 star. I stayed there as an extended stay and it was way overpriced for a simple room with a private bathroom. There were hardly any tv channels even though they had access to over 200 channels. There was no maid service whatsoever and I had to take out my own garbage. The owner didn't even take the recycling out. She just left it there. The living room and fridge are shared. The fridge was filthy and dripping water as it needed to be defrosted. There was so much ice in there I couldn't put anything in the freezer. The living room had a weird smell. One night I felt something crawling on my hand at 5am. I found a large black cockroach on the duvet. I quickly threw it out. The next day I noticed a small black cockroach crawling towards the bathroom. Looks like some breeding was happening. They had no breakfast either. There was a microwave in the house next door which has 3 rooms in it. The place stunk. There was garbage in the trashcan that stunk had been there a while. There was no cutlery either. So if you want to eat your heated meal or have a coffee, you need your own cutlery. There weren't even stir stix for the coffee. If I wanted clean towels, I had to wash them in the washing machine there. The towel closet was not clean and there was a yellow stained cloth in there. I refused to use those towels. Gross!! They had some weird guests too of what guests they had. One group staying there were potheads and looked like thugs. They stunk up the air with pot. I told the owner I'm allergic to the smoke and she said I should respect them. One guy came in with a woman for a few hours then they left. It wasn't your typical b&b. The new owners, from China, only had the place for 2 years. Looks like they could use a course in running a b&b. I was happy to leave.

Just returned from a four day trip to Montreal where we stayed at Accueil Chez Francois B&B. While there are many reviews on Trip-advisor - there are few on here so it's time to sing the praises of this excellent B&B. The location is next to a nice park on a residential street but within easy walking distance to many restaurants. While the Metro is a 15 minute walk, there is a bus that leaves right out front every 10 minutes that goes to the Metro. It was an easy walk downhill to the Metro in the morning and a quick bus ride up the hill after a long day of walking around. We knew we would be arriving in Montreal earlier than the 4pm check-in time and we had prearranged to park in their parking area upon arrival planning to take a walk and check-in later. When we stopped in at that time to let Laurence (who works on the weekend) know that we were there, she told us to bring our things in then as the room was ready!! The room was great - spotless - quiet - with a comfortable bed. The room has it own bathroom - it was small but immaculate and had everything we needed. We were in room 5 at the back of the house - we even had a little outside balcony to enjoy. The room is close to the kitchen so you can hear breakfast being made (around 7:15) but we are up by then so it was not problem. The other rooms are further from the kitchen so I suspect quieter in the morning. Breakfast was made to order each morning by Francois, the owner. The coffee was good - the food was better. Eggs, waffles and french toast with some fruit as well as muffins each day. Francois was very helpful each morning providing tips and information as we made plans for the day. During the stay, there is always tea and coffee available as well as use of the refrigerator, etc. Since the kitchen is only for the B&B (and not the owner's personal kitchen), you don't feel like you are intruding or invading anyone's space. We were so tired the last night and didn't feel like going out so we went to Jean-Talon marche and grabbed a baguette, some local cheeses and a bottle of wine and sat on the little balcony. Overall, this is a great B&B - it is spotless, comfortable, friendly, and low-key - all the things I look for!

Very good Bed and Breakfast. Comfortable, clean and reasonably priced. The Breakfasts are made to order and delicious. The fact that you can park in the yard behind the place is a big plus in Montreal where parking is expensive and hard to find. The park across the street is large and full of interesting activity. Our room was very comfortable and had its own "bathroom" with a toilet and sink. There was also a big bathroom with shower & jacuzzi shared with another room next door.