ANGIE JINETH GALINDO A.
Google
When we arrived at the hotel, there was no staff available to assign us a room, so we had to wait over three hours until someone showed up. The room we were given was completely different from how it appeared in the photos online, and we noticed the presence of people behaving suspiciously, though we tried to stay positive.We had paid for a six-day stay, but on the first night, something happened that I had never experienced before. While we were sleeping, we heard someone trying to open our door. Fortunately, we had placed a lock on it, so the person couldn’t get in. We quickly went to check and saw someone running down the stairs; we tried to catch them, but couldn’t. The next day, while packing our belongings and requesting a refund, we encountered another guest complaining that their items had been stolen. This raises a serious concern: how is it possible that unknown people have access to rooms while guests are sleeping or away?
The experience at this hotel was extremely negative: the energy of the place is bad, and the type of guests staying there seem problematic. I do not recommend this hotel; I advise anyone considering staying here to think very carefully about whether this is the right place for their vacation.