Sandra Sperling
Google
Before i booked this accommodation i looked at the reviews, all seemed ok.
Friday 11th july we arrived, reception seemed friendly gave us the key to room113,
I noticed straight away it was a low double bed it looked very small, i then happen to see the bottom sheet didnt fit the bed as i could see the out dated mattress, I went back reception and said the sheet doesn’t fit the bed, she didnt believe me, i told her im not sleep on a mattress with no sheet covering it. So she decided to have a look then she said so sorry your right , she then had to make the bed i helped her make it and then i couldn't belive it as i grabbed up the pillow the case opened at the side and i kid you not there was dry blood on the pillow not a little bit ,it was quiet noticeable, i lost it no way was we staying in this room , all the lady said im sorry get you another pillow, i then check the bathroom it had dry water spots on the bench shower screen and mark on the floor , this room was discussing, u went back to reception and told her the bathroom was not cleaned , she handed me back $170.00, i went back to the room to find other accommodation , she then arrived outside the room she opened the door and said your still here, she was not happy, i said im trying to find accommodation, as she did not offer us another room at this stage she just wanted us out, she disappeared for awhile returning with the cleaning girl who cleaned our room , infront of myself and my partner she went off to the girl i was so embarrassing we left the room, after that she gave us a key for another room.( this could have been done in the first place, but she wasn’t happy with us complaining)
We were in a panic and i started having chest pains, due to being stressed not knowing what to do with no accommodation every where was booked due to the Rugby.
The room 213 was had was fine, next moring she said was your room ok i said yes , she then said you can pay now , I Said No what happened yesterday that room was absolutely discussing
Training staff to be cleaner should be done properly or if they are just slack and lazy cleaner’s get rud of them..