Adina Apartment Hotel Darling Harbour

I never write bad review on my travel experience, unless it is really obvious and annoying. The worst hospitality I had in my entire life staying in a hotel. Your receptionist needs to learn how to greet and treat guests from Adina Brisbane. I will never come back to this hotel. Room: bath room is leaking, soapy sewer whenever you take shower. Even rooms are dated, I would still give overall 3-4 stars initially, but because of the insincerity of the receptionist I changed my mind and give 1 star to this hotel. The only decent thing is location, 3-4 stars but not worth it at all because of the hostility I had. I though it was only me and was thinking if I did something wrong, but looking at others’ comments: it is relieving, it is truly the receptionist. Thank you for anyone who speak up in the previous google reviews and even Booking.com reviews, very important to treat people how you want to be treated. So I know it is not me, but the hotel staff. Adina Darling Harbour, please learn about hospitality from Adina Brisbane.

We have stayed at other Adina apartments in Sydney before and have been happy with the Adina brand.|We booked a 1-bedroom King bed sea view apartment. Our apartment was located on the top floor. It had a great view of Darling Harbour and was quiet. The apartment was spacious. |However, the apartment was tired and could do with a coat of paint and a better clean. The TV in the bedroom had very few channels available. The dishwasher stank and needed a proper clean. Even the bin was falling apart. However, the water pressure of the shower was great and the air conditioning was effective.|While it was a reasonable stay, we had hoped for better condition of the apartment for the price we paid.

We stayed in a one bedroom apartment with a balcony view of the wild life Sydney and the wharf. Lovely quiet hotel. Room not ready but we were slightly early and happy to wait. At 3.40pm I went to the desk to check on the status and was advised the room had been ready for sometime, unfortunately we were not advised as promised. Other than this one thing the staff were lovely and friendly and happy to do anything to help. Our flight was cancelled and they assisted to help us with an extra night and other things we needed. Flooring and rooms are tired and in need of refurbishment which I understand from the staff this is on the plans. Rooms have everything you need. Washer, dryer, oven, microwave and basic kitchen equipment. Pool was lovely inside/outdoors heated. Sauna not working. Gym also available. Cafe onsite gives guests 10% off and has lovely breakfasts. Keep an eye for daily specials at the cafe too. Would stay here again due to friendly staff and excellent location.

We stayed at Adina Apartments for 4 nights. The location was excellent. Walking distance to everything, including public transport. The apartment we stayed in was a two bedroom "interconnecting apartment " to accommodate our 2 children. Unfortunately, we realised quickly that it was not interconnecting it was a separate adjoining apartment connected by a private hallway. There was no access between the apartments. Our younger child, because of the configuration, refused to sleep in the adjoining apartment and ended up sleeping on the couch in our apartment. Something to be vary of for families with younger children. The apartment we had was tired and in need of a few touch ups however had a magnificent view of Darling Harbour. Staff were friendly and helpful. I would stay here again when visiting Sydney.

The hotel is ideally located near the airport with a rail station less than five minutes walk away which will get you into Circular Quay in less than 20 mins.||The hotel itself is well appointed with everything you would expect and has a 'business' feel about it.||The 4 rating rather than 5 is because when we told reception that our air-con was not working they told us that it had been turned off centrally for the whole hotel for the winter. This was on a (slightly unusually) warm October day! We just couldn't get the room down to a comfortable temperature. Opening the windows really didn't help.

As others have said, only good thing about this hotel is the location and service. But the location has downsides as it’s a high traffic area and the soundproofing was not good. There is a very popular nightclub right across the road and unfortunately we could hear everything on Saturday night. We stayed in a 2b apartment on the 1st floor and could hear everything which kept waking our kids up. But it is close walking distance to cafes, ferries, city etc. The rooms are extremely outdated, old and just feel gross. The carpet is disgustong, worn and stained. The walls had marks everywhere. It desperately needs new carpet and paint at the least. It also has a funky stench so had to open everything up to clear it out for a few hours. The photos on the website look nothing like it in reality and wouldn’t have stayed here if we had hindsight. This place is in desperate need of a facelift. But the customer service was great, staff were lovely and helpful.

There were really only two positive things about this apartment hotel. Firstly, the location is excellent for easy walking to everything in the city including public transport and secondly, the double-glazed doors make it very quiet despite the close location to the surrounding busy roads. And that is where it ends... The rooms are very old, tired and dated. The floors are lumpy and wonky under smelly, old, worn and loose carpet - in the apartment as well as in the hallways. The TV is incredibly old and tiny as other reviews have mentioned - probably original. Our apartment was very musty smelling on our arrival at about 6pm and the balcony doors had been left open, presumably in an attempt to air out. This meant that about 20 mosquitos were now in the apartment and we spent the next 24 hours getting rid of them. The bed was very firm/hard and uncomfortable. The bathroom was in bad condition with peeling silicon, etc around the bath/shower. And as other reviews have mentioned the bath is very high and wide making getting in and out challenging in the least. We were glad that neither of us are more than 6 feet tall because the ceiling was so low you could easily touch it while in the shower. Horrible place and I would not stay there again until it is completely renovated.

Great place to stay when visiting Sydney. The location is fantastic and is within a very short walk to Darling Harbour, restaurants, attractions and public transport. Rooms are well equipped and have everything you need. Was also very surprised at how quiet the rooms are (with doors closed) considering how close you are to some major roads. Will definently stay here again next time we are in Sydney.

We stayed here recently. Very dingy, run down and beat up. We stayed in a two bedroom unit. Carpet was very dirty and black in some areas like it had a build up of dust. Cabinets were stained and peeling. Exhaust vent over shower caked with dust and dirt. Bed was clean and comfortable but there was no attention to detail with cleanliness and the carpet was just a huge turn off. Fabulous location and awesome Modina Cafe but would not stay there again. Just gross...Unit 78-79. Awful...

This hotel is pretty great. The rooms are large and we had a great balcony facing the harbour. The kitchenette includes a fridge and microwave. The bathroom has a nice deep tub, but I could see how it would be hard to get out of for some people. The location is excellent. Literally right on Darling Harbour. It was perfect for going to the WildLife Zoo and for our whale watching cruise. It was easy to walk across the King St. bridge and be right downtown. It was not really convenient for public transportation, but Uber kind of made it obsolete. The staff were really wonderful and I had emailed them in advance about our stay and they upgraded our rooms and left a wonderful card for my mom. Little things, like the fact that we left our luggage because we had arrived early and it was sent correctly to both our rooms without labels. The minus one star is for the wifi. 100 MB a day is literally enough to check and respond to like 10 emails. It seems unreasonable in this day and age (2016) to not provide free wifi.

Finally! A hotel apartment with washer/dryer and kitchenette. After travelling for a month from one country to another, it's nice to stay in a place where you can wash your own clothes. We didn't use the kitchen since it is right at Darling Harbour. So many restaurants and choice of food. Just walking distance to Chinatown, downtown etc. Excellent location! It is clean and enjoyable! I highly recommend this hotel.

First time in Sydney Australia and Adina Apt Hotel is in Great location! Walking distance to restaurant/bar, shopping, entertainment, transportation. Room we stayed at needs updating but we received excellent costumer service from Valentina. She's very informative and very helpful esp in getting us a better room, good advice on places to visit, places to eat. Highly recommended this place for 1st time travelers.

This hotel is nice and the location was perfect. Our room was nicely furnished with all the conveniences of a small apartment. There was a kitchen with a refridge, stove top, microwave oven, sink, dishes and utensils. For laundering your clothes, a washer and dryer was also in the apartment.. As for the location, it is just a stones throw from Darling Harbor. In fact we could see the Maritime Museum from our balcony. Many stores and restaurants are within a very short walking distance. As for transportation to other locations within the city, the hotel is located close to a ferry pickup, so you are not limited to taking a taxi everywhere. We didn't do our homework before visiting Sydney. Therefore, we only found out about the My Multi Pass on our last day. This pass will allow you to get around town by bus, light rail, and ferry for a very reasonable price. My only complaint is that our maid was a bit sloppy in her cleaning habbits. Several things were not up to par. After mentioning this to the front desk, things were taken care of right away. When we come back to Sydney again, we would definitely consider staying here again.

Mixture of excellent customer service, cleanliness and location, it was a pleasant stay of 14 days. Can't recommend enough