Adora Art Hotel

We stayed here for 7 days. The room was good, and everything worked. The shower was very clean with no tell-tale mold that always seems to populate the corners of a shower stall. The staff were nice and helpful. The included breakfast was adequate but not the best in the world considering the size of this hotel, but anyway, there's lots of good food outside the hotel. Only a short walk to Bến Thành Market. Recommended!

I booked this hotel for two nights and paid in full. A delayed international flight caused me to lose the first night — a non-refundable booking I accepted without question. What followed, however, showed how little empathy the property extends to its guests. When I arrived the next morning, visibly exhausted from travel, the staff could see from my booking that breakfast was included. Yet instead of acknowledging the situation and offering even a simple meal, I was told that because the official breakfast time was over, nothing could be done — despite having paid for both the night and the breakfast. I had to request repeatedly before they reluctantly brought a plate of bread and eggs — a petty gesture that only highlighted their unwillingness to care. Later, when it began raining, I asked for an umbrella at reception and was told to “get it from your room,” forcing me to go back upstairs instead of being helped. None of these incidents are dramatic on their own, but together they reflect a disappointing mindset — one that hides behind policy and forgets the essence of hospitality. A thoughtful hotel would have recognised the situation and extended even a small act of kindness. Here, once they had my money, compassion and initiative disappeared. Management should take a hard look at whether this is truly the standard they want their brand to represent

Not a bad hotel for short stay. Location & staff were the standout. Please sort the breakfast buffet out though it was one of the worst I have had and skipped the breakfast for the rest of our trip. Also the showers would be good if you could actually stand under them without having to crouch down.

I booked this property for 2 nights and paid in advance. An international flight delay caused me to lose the first night — I accepted the non-refundable booking and did not demand a refund. That was not the point.||The problem was what happened next. I arrived exhausted the following morning and, having paid for breakfast as part of my booking, asked if the hotel could accommodate a late breakfast or a complementary meal despite being only 20 minutes late because of the delayed flight. Reception’s response was blunt and unapologetic: “breakfast time is over” and I would have to pay again for a meal. Only after persistent insistence did staff reluctantly hand over some bread and eggs. No apology. No acknowledgement. No attempt to make a tired traveller feel valued. Just a petty, transactional gesture that felt insulting rather than hospitable. I was shocked that despite having paid in full, including breakfast, the hotel found it so difficult to offer me a meal at 11:15 am check-in. |This is not about a single policy — it is about mindset. A hotel that takes full prepayment yet refuses a basic, pre-paid service to a guest delayed through no fault of their own demonstrates a worrying lack of empathy and basic hospitality. It signals that once the payment is secured, guest comfort is no longer a priority.||Practical note to other travellers: expect rigid enforcement of rules and very limited goodwill here. If you value fairness, human decency, and a hotel that can show basic understanding when travel goes wrong, look elsewhere. I will be sharing this experience across the major booking and review platforms so future guests know what to expect.

Upon arrival there was zero assistance or offering to help with our luggage. ||Not usually an issue for me, but considering there are approx. 10 steps only at the entry to the hotel, and we had 4 suitcases to bring up, some support would've gone a long way.||The family room was actually pretty small, nowhere to place your luggage, and the beds took up the majority of the room. The buffet, unfortunately was very mediocre, and after the first visit, we didn't return again.||We decided to check out early and ended up going to another hotel that suited better.|Lastly, upon checking out, we asked for some assistance with bringing our 4 bags down the entry stairs, but was advised all their staff were too busy to assist us.

The whole experience was terribly disappointing, we stuck it out for two nights out of necessity (as other hotels with room for a family of four were booked out) but we managed to check into another (lovely)hotel for our last night in Vietnam. This hotel does not give a clean or fresh vibe at all. Family Room was stuffy and cramped, A dirty towel was left in the bathroom for us to use. Very lacklustre service, even after I asked for a new towel to replace the dirty one. No offer to help to carry luggage up the stairs upon check in and again none when we checked out. Those with mobility issues will find it challenging with luggage, also climbing in and out of the shower/tub. Buffet breakfast was uninspiring, we decided to have elsewhere on both days. Good location to Ben Thanh and good restaurant surrounds but would not stay again.

Excellent location for this hotel, right in the heart of Saigon district (quan) 1. 5 mins walk from the Ben Thanh market, great restaurants, spa's and easy access to lots of other attractions by Grab taxi or on foot. Lovely staff and the family room was good. The pool was fine for the kids to play in as well. The hotel is not quite finished as the sauna / steam room plus changing facilities are not quite there and wouldn't offer a late check out or a room to dry hair before transfer. Kids loved it, as did we and we would definitely recommend.

Good Hotel with artistic ambience. They are sweet enough to hold on to your luggage of you need to keep incase you have late flight during check out or early flight during check in. Reception could be little more sweet but the doorman was really helpful and great. Breakfast was also good lots of veg option and egg options available