Kelvin H.
Google
We discovered that a dishwasher leak had caused significant water damage beneath our floors, cabinets, and walls. After filing an insurance claim, the company they sent provided what we later learned was an inadequate response to our situation. We hired our own expert to inspect for any potential "microbial intrusions" from the water damage, which clarified what needed to be done.
A friend recommended Advanced 24/7 Restoration to handle the restoration part of the claim. Given the shortcomings of the initial emergency services, we decided to entrust Advanced 24/7 with the remaining remediation as well. They responded quickly and professionally, promptly removing damaged materials including flooring and opening walls to inspect for hidden moisture and microbial intrusion.
The team set up thorough drying equipment and employed proper remediation techniques to fully address affected areas. An independent inspection later confirmed the home was free from microbial contamination. Advanced 24/7 then expertly replaced drywall, flooring, and baseboards with great attention to detail.
Throughout the project, they communicated clearly, answered all our questions, and showed genuine care for our health and home. Their professionalism and thoroughness made a stressful situation much easier to manage. We highly recommend Advanced 24/7 for restoration and remediation services.