Adyar Ananda Bhavan - A2B

They must need to learn quick services and have to respond to the customers properly. When i entered the hotel, i went to the hand wash area, there is water on the floor, smell very bad inside the hand wash area. All soap dispenser were damaged and not working properly. All servers were standing together like 4 to 5 members group, talking and using mobiles. I waited in my table nearly 10 mins to give an order. Finally i called loudly someone who is far away and got the menu card. He not came and gave the menu card respectfully. He just passed me when he is walking towards kitchen. I called an another person to order it. After 10 mins got sambar rice and after 15 mins i got North indian special meals. But the food is not in warm condition. I dont know, then why it took 10-15 mins for them to serve the cold foods. I noticed that, in sweets section, they taking and packing sweets in hands without wearing the gloves. Some of the servers were not hygienic, they are scratching their head and hairs. Servers are not coming to the table and asking for anything more to order. They are all busy with their own talks and standing far away from customers. Very worst experiences and poor service. Food taste is also very average. I usually, go A2B in bangalore Bhattarahalli. There i had always a good service. Here in ooty, first this hotel manager needs to monitor their servants and all servers should properly trained to improve service quality, neatness and hygiene. I felt like paying half my amount which i paid for this to any other small hotels gives a good experience.

Don't compromise on health by visiting here. A2B was one if the preferred restaurants in our family. We visited here and my brother ordered something called paneer sizzlers for lunch. My brother has severe dysentry and vomitting almost for 10 times over night. The food was undercooked and not boiled properly. The taste has degraded 10 times and the dosa was not properly cooked as well. I am not sure about the crowd over here. People are ready to wait for some 5 extra minutes but provide good properly cooked food. The food is damn expensive and apart from that my brother got a very bad health and doctor expenses. Kindly refrain from ordering the very rare new edition food items. They are not cooked properly and it eventually leads to food poisoning in the hill stations. Never thinking of visiting again.

Visited the A2B restaurant on our way from Ooty to Mysore. This is an extremely busy spot, especially at the peak time / breakfast hours. I would recommend grabbing table(s) while your partner places order. If you are travelling alone, consider sharing tables. We had idlis, sambar vada, medu vada and ghee idli along with filter coffee. Medu vada was crispy and delectable (4/5), idlis were soft and fluffy (4/5). Ghee idli and sambar vada were decent too. However, for me the shining stars were the chutneys! Their sambar didn't sit right with me, but i do think it's the way Karnataka sambar is prepared. Overall a busy but good breakfast stop in Ooty.

Worst experience ever. We ordered Paneer Tikka Masala, and the paneer was extremely sour. The food quality was terrible, and my family and I got food poisoning after eating here. We were perfectly fine before visiting, but this place completely ruined our trip. The service was also disappointing. If it were possible to give negative stars, I would. Unfortunately, I had to settle for 1 star. Definitely not recommended.

A very busy spot, all the tables were full and had to wait to get seated. Food and ambience was good. Very well maintained clean place to eat. Has lot of parking space. Service was fine also has self service tables where you have to help yourselves. Has lot of dosa options and the taste was authentic south indian. The only disappointment was the tea which cost 50rs, does not worth the price. Had better teas in smaller tea shops.

If I could give zero star, I would. The service is the worst I've experienced in my life. We waited there for 15 mins to get a menu, we have called around 15 workers there to get a menu. We still didn't get it, so we went ahead and got ourselves a menu. After that we waited for 15 mins to order and we called so many waiters there. No one was responding. We finally gave and left without food after waiting for 30 mins.

One of the worst restaurant chains. Disappointing ambience with weird noise effect. Even when its extremely cold outside, they don't close the doors. Poor service and rude behavior of staff waiting the tables. Pathetic quality of food. Not sure of the additives in the main and side dishes as it triggered acidity almost immediately after eating. Best to avoid.

The food is really very good. The best place i can say in ooty. The specially Deva's service quite very good. I like him very much. Great service. Looking for your kind of service. Thank you!!!