Amy Bellis
Google
Summary: A good hotel outside of Kos with a great view of the sea and overlooking Bodrum. Rooms are okay, plenty of opportunities for food and drink (food is not very well labelled at the buffet so may not be good if lots of allergies) but a lot of work needed.
Would I return? Probably, but only because it is significantly cheaper than the nicer 5 stars in Kos.
Benefits:
- Great views
- Shop onsite (otherwise it’s a 30 minute walk)
- Very cheap compared to other AI hotels
- Big cocktail menu
- Hot and cold snacks all day
- Entertainment at night and day
- Plenty of sun beds and pools
- No early morning sun bed racing
- Pretty hotel
- Comfy beds
- Very attentive and efficient bar staff and restaurant workers
- A good single person room charge
However, I think generally the staff, rooms, and accessibility of this hotel need a lot of work for it to be classed as a four star.
Firstly, the cleaners are very slow, inconsistent, and arguably lazy. We saw them outside our room chatting instead of cleaning. It then took them an hour to finish the room, this was at 3pm. They do not work Wednesdays or Sundays and did not clean our room on Friday or Saturday. We saw them outside of our room cleaning the adjacent rooms, but they did not enter ours and just left.
*edit* there is one cleaner who knocks on a door, if you do not answer then she will not clean. We have just seen her knock on 3 doors all to no answer so she did not clean them. Not sure if this is a policy or something at the hotel but a bit weird
The young receptionist seems too overly nice and kind but is not actually helpful. When we had arrived only one rooms were ready. The other was to be ready for 6pm (check in is 3pm). We were then told it was not ready until 7pm. She had told us that they allowed “lots of late departures” therefore the cleaners were very behind schedule. I asked for another room and she did not let us until a manager came out and gave us one “directly below”. It was not directly below, it was a 5 minute walk away.
Secondly, the taxis from the hotel are surcharged. We paid €15 to town, and €10 back from town. They ordered us an eighteen seater mini-bus when there were only 3 of us. Also the shop onsite is ridiculously priced. For a medium sized tub of caprice tubes it is €7.50, whereas in the main market in Kos it is <€6 for a larger tub.
Thirdly, the rooms are very inconsistent. We had 2x sea-view double rooms. One had a shower and a bath, the other had just a bath with a crappy head. I noticed silverfish in the bathroom. There is a door stop right beneath where you’d step out of the bath/shower which could very easily hurt your foot. The paint job in the rooms is poor, almost looks like something has fell off the roof. The doors are quite badly designed too, it is almost like they do not shut unless you SLAM them. The plug sockets are also really randomly located, we had 2 behind the TV, 1 next to the balcony door that doesn’t reach anything, and 1 on the bedside. Our TV was the other end of the room which is useless given it was around 30 inches. I would recommend not having a TV and instead putting a shower and bath in the bathroom. In the bathroom the soap had also separated or something so I would just avoid that if you can.
Lastly, the hotel is very inaccessible. I had sprained my knee around a day before coming to the hotel. Given how poor the receptionist had dealt with giving us our rooms, I decided it is easier to just have what we have. We were driven 5 minutes to our room by a car and then realised it is entirely uphill with lots of steps. If you cannot walk far I would recommend you ask for this to be changed. The pools nearby have a pathetic little ladder that sounds like it’s screaming everything you stand on it. I only noticed steps into the pool in the main pool - would be nice if this was in all pools.