Aegean View Aqua Resort & Spa

We stayed here with Jet2 Holidays in September 2025 (rooms 141 & 143), and it was honestly one of the worst hotel experiences we've ever had. We are not complainers and usually just get on with things but…|The rooms were filthy on arrival — dirty towels and bedding, (even worse after exchanged on day 3, see image) leaking air-con unit running down the wall near the bed, graffiti on the walls from previous guests, (which is fine but should have been cleaned) and even someone else’s shoes under the bed !?! Showers didn’t drain properly which meant having to shower in 4 inches of the previous persons shower water as it took an age to drain. The general hygiene was awful with holes, mould, toilet tissue still stuck around the bottom of the toilet (on the outside) etc etc.|The whole place felt unsafe: exposed wires, broken tiles everywhere, loose pool lights, and what sounded like rats in the ceilings early mornings and late evenings. (other guests heard them as well) Please take a look at other guests photo’s on reviews to try and understand how bad it was !|Shared areas were just as bad — dirty pools, overflowing bins, disgusting pool toilets, and the dining area was chaos. We regularly had to queue for dirty tables, use unclean plates and cutlery, and deal with cold food and sticky floors due to faulty machines. The BBQ was uncleaned and re-used with rust & dead wasps all over it ! One morning, there was no running water at all meaning we had to flush our toilet using the rooms rubbish bin and pool water which was embarrassing.|The hotel was clearly understaffed and mismanaged. We were also wrongly asked to pay the tourist tax again, despite already having proof. (other guests had also experienced this strange issue)|The main bar tender was friendly and overworked and you could feel his frustration with electricity outages etc. One guy was stood at the bar and “I want to break free” was playing and he said ”I will tomorrow when I go home” which was pretty funny. You could hear a lot of the guests saying how bad it was and you could see it in their faces as well.|We spent most of the week away from the hotel just to avoid it. Other guests were doing the same, and some even moved to new hotels.|We later found out that the hotel is being refurbished starting in October. This should be warned to all guests beforehand as the hotel is clearly on It’s last legs right now with limited staff who are not bothered. This hotel is in a lovely location and hopefully will be restored to It’s former glory but right now this hotel does not reflect the standards Jet2 advertises and was a huge letdown for what was meant to be a relaxing family holiday !

We are currently at this hotel|We arrived on saturday evening and our 1st impression was, wow, what a beautiful complex.after speaking to a few people we heard that in October this is being closed for a full refurbishment. |The pools will be fantastic when the refub is complete. |If you have already booked. |The food is good plenty to choose from |The bars are fully stocked BUT are mainly cheap local alcohol so dont expect fresh fruit ect. |The rooms are in need of a total refurb but are defo livable. |10 min free minibus in to kos town every hr but you have to book in advance and its a good walk in so book for definate.|This hotel is 100% one to keep an eye on as the views are amazing the pools will be fantastic and the location is great. |Dont look at the bad reviews if you want a nice little cheap get away before it shuts for refurbishment id recommend it.

If we had gone by the reviews we wouldn’t have gone. But we took a bit of a leap of faith as the original hotel closed and this was the offered alternative. It wasn’t too expensive so if it didn’t work it wasn’t a major loss. We went through Jet2 and as the transfer slowly when through the different hotels we started to panic as we cycled through some amazing hotels. When we arrived it was late at night. After the night entertainment had finished. And what a great time to arrive, as we dropped the bags into the room we were greeted with the incredible view of Bodrum, lit up across the ocean. We couldn’t have asked for a nicer holiday. The food was amazing. The entertainment/entertainers were welcoming and superb. The kids club was engaging for the kids and the option to sit around the bigger busier pools during the day or the calmer mini pools around your room was ideal. We don’t often visit the same place twice, there’s so much of the world to see. But this may be somewhere we do!

Amazingly good hotel for the price. The only downside was lack of maintenance and lack of staff. The bar staff are happy to assist and the measures are great. The restaurant staff are over worked and need another 5/10 people to help clear tables and turn them round quicker. When we arrived the toilets at the main pool were fine by the time we left (Aug 25) we were down to 1 urinal male and 1 cubicle. More maintenance staff needed. This didn't lead to queues but needs to be addressed. The shuttle bus to the "beach/town" great only downside is the list goes out at 6pm. The queues start at 5pm to get on it. No issue with sunbeds but if you want the free shuttle be prepared to queue. On the subject if transport. A taxi is 10euro from port to hotel "George" is 15euro dont use George from the card at reception unless you need to. Do not let the bad reviews get you down unless you only look at the miserable in life this place is cheap and cheerful if they invest in staff it would be great

I hate to say it but this hotel is not a 4 star. Holidays are what you make it but for the price we paid (700 per room for 5 days all inclusive) it's disgusting and severely overpriced. Whilst the swim up pool rooms are OK, the rest of the hotel feels very 2 to 3 star. The older barman is incredibly rude. Not once but twice to my face, and makes you feel like it is a hassle to serve you drinks. I ended up going back to my room as he was so rude. The food is mediocre. The main bar area has a sticky floor. Entertainment crap. Some of the staff (in the shop) are lovely. Reception is also quite rude. I am sure there are many better hotels in the area. If I were you, I would take the reviews as they are... we booked this last minute and didn't really do our research. I wouldn't come back here if it was free!! Very disappointed in the hotel but the island and people are lovely.

I recently stayed at Aegean view aqua resort and spa and had a lovely experience. The views were absolutely stunning—you could watch the sunrise and sunset each day, which made the setting feel truly special. There were six pools to choose from, so it never felt crowded, and the variety of food on offer was great throughout our stay. The staff were genuinely kind and helpful, always ready to assist with anything we needed. Our room was clean and comfortable, though we did hear of a few guests experiencing issues with cockroaches—thankfully, the staff responded quickly and offered room changes. There were also quite a few cats around the resort, which added charm, though some did seem to have fleas. Overall, it was a beautiful, relaxing holiday, and with a few small improvements, it could be perfect. I’d happily return and recommend it to others.

Absolutely horrific. Even asked to move hotels on the second night and jet 2 let us down by not following it up. ||I don’t even know where to start. ||My one friend slipped on uneven surface twisting her ankle up to the room, the hotel is not wheelchair or pushchair accessible, you have to drag your suitcases up tons of stairs and staff don’t offer any help. The bathroom was covered in black mould, the towels were dirty. Cleaner didn’t come in until day 3. We had mounds of bugs in the room under the bed, behind the curtain etc. Entertainment lasts literally an hour, everything is switched off by 9pm. Bar drinks are limited and not a lot of options, the music isn’t allowed to play after 9pm because of “noise complaints”. Constantly pestered by the entertainment crew to do the exact same things every day, darts, beer pong and volleyball which again lasts max 20 minutes. Pool is unclean, sun beds are ripped, dirty and unsafe and the same with the parasols (one snapped and fell on us). Staff are extremely rude, the dinner hall can’t host the amount of people that they have in so people are queuing for up to half an hour, or get plates of food with no where to sit. The food is SHOCKING. Clearly don’t cook food fresh, options are really limited to potato’s. Food isn’t labelled properly which is dangerous for people with allergies, kids food is always cold. Me and my friend have had a bad stomach for days since eating. The cups, glasses and cutlery are always extremely dirty, I have complained about ants in the corner of the dining room and nothing has been done.||Bed sheets clearly aren’t changed, same with the pillows in the room. ||We were told by jet 2 that the hotel included a spa and gym, even with spa being in the name that is untrue, it doesn’t have either and when asking staff they laughed in our face. ||There is nothing to do around unless you get a taxi to Kos town every night which is €15 each way. The local supermarket is extremely overpriced and is very limited to stuff, you have to spend €10 minimum to use card and there is no ATM or way to access euro if needed. Taxis also don’t accept card. ||The transport to the hotel was shocking, the driver hit a wall, was speeding and nearly hit one of the local dogs that run wild around the pools (yes around the pool area). ||The public showers are so unclean, the cleaner is extremely rude and on departure when we had already checked out and needed access to the shower told us to “get out” when we were getting dry as she was cleaning. ||Reception staff are unbelievably in appropriate and unaccommodating, we were stuck in Kos town with no knowledge of local taxi ranks, so we rang the hotel for advice and got told to “go on the google” as they didn’t want to give us a number for the taxi or anything. ||The water slides they make to look amazing are dangerous, there is chipped plastic, they are unclean, the pool is extremely deep and unclean (not safe for young children) even one of the slides is closed off. They also only serve beer up there? In a kids water slide area? ||I have never had a more shocking and disturbing holiday experience. Would recommend to stay clear to anyone, everyone we asked had similar or worst horror stories.

The accommodation is located in a beautiful area and has very nice pools. The rooms were clean and relatively renovated. For its price, the amenities are quite good. The food was fairly good, as was the service. Unfortunately, we noticed that a manager at the restaurant displayed inappropriate behavior toward the staff. It is unacceptable, in my opinion, to treat a young woman in such a manner, especially in front of guests. Despite this, the staff remained polite and professional. This issue should be taken seriously by the management.