Aegean View Aqua Resort & Spa

To begin with we couldn't fully open the door to the bedroom as the bed was in the way, and neither could we shut it as it just wouldn't stay closed. Great start to the holiday. There was also only one cup and glass tumbler for 2 adults, the milk was out of date showing 02 October - this didn't really bother us as we had coffee / tea in the dining room / pool bar. |We were without a bathroom light for 3 days despite my complaining 6 times to management. It was only after a telephone call to Easy jet and one more complaint from me that they decided to fix it for us. I wear contact lens so it was really important that was able to see what I was doing in a clean environment. Also showering in the dark was no mean feat !! The floor in the shower was very slippery when wet, the grouting on the tiles and sealant around the shower unit and shower door were absolutely filthy. The mirror was also covered in rust spots as was the toilet brush holder. We did not have our room cleaned at all - the toilet nor the sink were cleaned only the bins emptied. We had to ask for clean towels as none were automatically left for us - we shower every day so clean dry towels were a must. The sheet was stripped off our bed after day 3 and a clean one left for us to make up - I thought that was part of the cleaners service to do that? The pool outside our door (337) was dirty - the tiles on the bottom of the pool were covered in green slime so there was no chance that either of us would ever swim in there. |The pool bar ladies toilets were absolutely disgusting - no seats on any of the toilets, no hot running water, no soap and no hand towels. We had to use toilet paper to wipe our hands - absolutely not hygienic! The areas around the pool bar were not hosed down at any time of our visit so all the drinks that had been tipped left sticky marks with shoes almost sticking to the ground!|Staff were surly and unfriendly except for the animation team who were really good fun and tried very hard. No children's club or entertainment except a mini disco for half an hour each evening. No problem to us as we did not have children but it was advertised on their website. The entertainment was dire so we happily skipped that most evenings. Drinks were ok although some of the bar staff were quite rude. Good choice of food and it was ok although invariably cold. However you could see the hotel was closing down as they did not renew the coffee or drinks/ wine machine when they run out. People were openly vaping in the pool bar when it clearly stated no smoking etc yet the staff allowed them to carry on.|The shuttle bus continually broke down while we were there which was very inconvenient for people with less mobility than us as it was a good 2k trek into Kos Town. |The only thing "good" about this hotel is the amazing views. They were spectacular! |There was no gym or spa as advertised on their website - enquiries revealed there hadn't been these facilities for a few years so obviously their website needs updating. Selling a hotel with these amenities to people is false pretences and certainly I was looking forward to using the spa and it was one of the main reasons I chose this hotel.|We have stayed in better 2 star hotels than this one even though it is rated 4 star. I would be hard pushed to rate it a 2 star to be honest and that's only because of the beautiful views. If you're thinking of holidaying in Kos - avoid avoid avoid this hotel, it is filthy!

If we had gone by the reviews we wouldn’t have gone. But we took a bit of a leap of faith as the original hotel closed and this was the offered alternative. It wasn’t too expensive so if it didn’t work it wasn’t a major loss. We went through Jet2 and as the transfer slowly when through the different hotels we started to panic as we cycled through some amazing hotels. When we arrived it was late at night. After the night entertainment had finished. And what a great time to arrive, as we dropped the bags into the room we were greeted with the incredible view of Bodrum, lit up across the ocean. We couldn’t have asked for a nicer holiday. The food was amazing. The entertainment/entertainers were welcoming and superb. The kids club was engaging for the kids and the option to sit around the bigger busier pools during the day or the calmer mini pools around your room was ideal. We don’t often visit the same place twice, there’s so much of the world to see. But this may be somewhere we do!

Stayed at this hotel beginning of Oct... Do not go there it is dirty everywhere, dangerous slippery floors! When it rains the bar staff don't bother wiping seats and tables when rain stops! They employ thieves as I had two items stolen from my room ( other people have said they had items stolen) food is luke warm, cocktails are too sweet. Reception staff are rude and do not take accountability for anything you say. We had 2 days left after my items were stolen and I told them not to have the cleaners in my room... they didn't clean they just went through my items. We have told EasyJet that they need to visit this hotel as 4 star this is definitely not, I wouldn't give it a 2 star. We were told it's under new management and having a refurbishment... we should have been told this before we booked also they could have cleaned, looked after us paying customers and not looked moody or be rude to customers... people work hard to afford to go on holiday and expect some level of respect, cleanliness and feel safe... I had none of that and was very disappointed! The mini bus broke down several times so if you needed to be somewhere at a certain you would probably had been late! I have had loads of holidays and I can say this is the worse place I have ever stayed!! My friend that came on this holiday as reported all the issues with EasyJet and sent pictures and they were great but they do need to see this hotel with their own eyes! They did compensate us a little but it wasn't about the money we needed to let them know what they are selling... it is a disgusting hotel But it has so much potential owed and run by someone and staff that actually give a s --- about their customers.

Amazingly good hotel for the price. The only downside was lack of maintenance and lack of staff. The bar staff are happy to assist and the measures are great. The restaurant staff are over worked and need another 5/10 people to help clear tables and turn them round quicker. When we arrived the toilets at the main pool were fine by the time we left (Aug 25) we were down to 1 urinal male and 1 cubicle. More maintenance staff needed. This didn't lead to queues but needs to be addressed. The shuttle bus to the "beach/town" great only downside is the list goes out at 6pm. The queues start at 5pm to get on it. No issue with sunbeds but if you want the free shuttle be prepared to queue. On the subject if transport. A taxi is 10euro from port to hotel "George" is 15euro dont use George from the card at reception unless you need to. Do not let the bad reviews get you down unless you only look at the miserable in life this place is cheap and cheerful if they invest in staff it would be great

I hate to say it but this hotel is not a 4 star. Holidays are what you make it but for the price we paid (700 per room for 5 days all inclusive) it's disgusting and severely overpriced. Whilst the swim up pool rooms are OK, the rest of the hotel feels very 2 to 3 star. The older barman is incredibly rude. Not once but twice to my face, and makes you feel like it is a hassle to serve you drinks. I ended up going back to my room as he was so rude. The food is mediocre. The main bar area has a sticky floor. Entertainment crap. Some of the staff (in the shop) are lovely. Reception is also quite rude. I am sure there are many better hotels in the area. If I were you, I would take the reviews as they are... we booked this last minute and didn't really do our research. I wouldn't come back here if it was free!! Very disappointed in the hotel but the island and people are lovely.

This resort describes itself as a lot of things it is not:|Near to Kos Town |Has a spa|Has a gym|Is 4 star|NONE OF THESE THINGS ARE TRUE.|It is not possible to walk to the beach or into Kos Town; it is too far. The roads are narrow, windy and steep. |It does not have a spa or a gym.|It does not have an upstairs dining room.|It has steep, high steps which are slippery when wet (we had some rain) and steep inclines which is totally unsuitable for anyone with serious mobility issues. |Chalets are spread out, some distance from the too small restaurant, so if it's raining, you will need coats and/or brollies so you don't get wet.|It does not deserve its 4 stars for service nor hygiene.|It has no communal area to sit and nowhere to walk to. |Each room has a TV but no remote or has a remote but without the batteries. |The resort is dirty, mouldy, ill equipped for the number of guests and chronically understaffed. |We booked a twin room but were given a double. We learned from other guests that this was commonplace. Reception said if we waited until the next day they would sort it but they did not. |The 'cleaners' came most days. Each time they gave us new towels to replace the ones we kept on the floor to stop us slipping as water flowed from under the sink and under the bath whenever we ran the taps. They seemed to think this was normal. They emptied our bins but did NOTHING ELSE. No cleaning, no changing the bed. Our supplies of water, tea bags and milk were never replaced, despite our requests. |We had to run the water for 5-10 minutes before it became slightly warm. |The food is average and 'samey'. I am a Coeliac and was told by the Maitre d'Hotel to avoid all dairy products, but Coeliacs are allergic to gluten, not dairy. There is no proper understanding of allergies and no proper labelling of foods, which is dangerous to anyone with an allergy. Many foods are simply not labelled. None of it is hot.|My friend has COPD and gradually became unwell as the week wore on, due, we suspect, to the overwhelming smell of mould and damp in our chalet, despite us keeping the door and window open as much as possible. |Along with other guests we were bitten badly and had to buy insect repellent.|The Aegean View says the complex will be completely refurbished at the end of the season (2025), but as they have misrepresented the resort so badly to date, we have serious doubts that it will be done to any good standard. |I would not recommend this resort, nor stay at it ever again. It is one huge disappointment.

The accommodation is located in a beautiful area and has very nice pools. The rooms were clean and relatively renovated. For its price, the amenities are quite good. The food was fairly good, as was the service. Unfortunately, we noticed that a manager at the restaurant displayed inappropriate behavior toward the staff. It is unacceptable, in my opinion, to treat a young woman in such a manner, especially in front of guests. Despite this, the staff remained polite and professional. This issue should be taken seriously by the management.

I recently stayed at Aegean view aqua resort and spa and had a lovely experience. The views were absolutely stunning—you could watch the sunrise and sunset each day, which made the setting feel truly special. There were six pools to choose from, so it never felt crowded, and the variety of food on offer was great throughout our stay. The staff were genuinely kind and helpful, always ready to assist with anything we needed. Our room was clean and comfortable, though we did hear of a few guests experiencing issues with cockroaches—thankfully, the staff responded quickly and offered room changes. There were also quite a few cats around the resort, which added charm, though some did seem to have fleas. Overall, it was a beautiful, relaxing holiday, and with a few small improvements, it could be perfect. I’d happily return and recommend it to others.